Public Service Loan Forgiveness Program

If you are employed by a U.S. federal, state, local, or tribal government or not-for-profit organization, you might be eligible for the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer. For more information on the program review the information on the Public Service Loan Forgiveness website.

If you would like to apply for the PSLF Program:

• Print the Public Service Loan Forgiveness Certification and Application from the Public Service Loan Forgiveness website.
• Complete Sections 1 and 2.
• Submit the form along with the Public Service Loan Forgiveness Employer Verification Request (not required if submitting your paperwork digitally) to UW-Shared Services, Service Operations.
  • Completed forms may be:
    • Faxed to: (608) 890-2327
    • Mailed to: UW-Shared Services, Service Operations, 660 W. Washington Ave, Suite 201, Madison, WI 53703
    • Secure Drop Box: UW-Shared Services, Service Operations, 660 W. Washington Ave, Suite 201, Madison, WI 53703 (2nd floor). Available Monday – Friday 7 am – 6 pm.

Additional details on the process including directions on how to submit forms using DocSign, next steps, and frequently asked questions can be found here.

If you have questions regarding your qualifying payments contact the PSLF student loan servicer, MOHELA, at (855) 265-4038. For questions on your PSLF Employer Verification Request contact UW-Shared Services, Service Operations at serviceoperations@support.wisconsin.edu or (888) 298-0141.

Every effort has been made to ensure this information is current and correct. Information on this page does not guarantee enrollment, benefits and/or the ability to make changes to your benefits.