The Flexible Spending Account (FSA) and Health Savings Account (HSA) vendor will change effective January 1, 2026. This web page will be continuously updated with information about the transition.

Summary

Total Administrative Services Corporation (TASC) is the new third-party administrator for the FSA, HSA, and Parking & Transit Accounts effective January 1, 2026. This change was approved by the Group Insurance Board (GIB) early 2025. Below is a list of the accounts that TASC will administer starting January 1, 2026.

  • Health Care Flexible Spending Account (FSA)
  • Limited Purpose Health Care FSA
  • Dependent Day Care Account
  • Health Savings Account (HSA)
  • Parking & Transit Accounts

Optum will no longer be the third-party administrator after December 31, 2025. However, health care FSA claims incurred for the 2025 plan year must be submitted to and substantiated with Optum by March 31, 2026. To avoid the payroll withholding process, participants should resolve their unsubstantiated claims with Optum by December 31, 2025.

Communications

The communications sent to participants with active accounts are below. Communications will be sent by Optum (2025 vendor) and TASC (2026 vendor).

All communications will be sent to the email or mailing address associated with your Optum account.

Key Dates

The change will be effective January 1, 2026 but there will be some processes completed by Optum early 2026.

OPTUM (2025 PLAN ADMINISTRATOR)

Key Dates Notes
12/31/2025 The last day to:

  • Incur FSA expenses for the 2025 plan year
  • Substantiate FSA claims with Optum to avoid payroll withholding in 2026
  • Use the Optum payment card (FSA and Parking)
03/31/2026 The last day to submit claims (FSA, Dependent Day Care Account, and Parking & Transit Account) to Optum for the 2025 plan year.

TASC (2026 PLAN ADMINISTRATOR)

Key Dates Notes
10/06/2025 – 10/31/2025 Enroll or re-enroll in the HSA, FSA, Dependent Day Care Account, and Parking & Transit Accounts for the 2026 plan year.

Reminder: You may enroll or re-enroll in the Parking & Transit Accounts at any time throughout the year.

12/15/2025 TASC will begin sending welcome letters and payment cards via U.S. Mail.
01/01/2026 Begin to use your TASC payment card for healthcare FSA expenses incurred on/after January 1, 2026.
01/08/2026 After the first 2026 payroll has processed, begin to use your TASC payment card for HSA, Dependent Day Care, and Parking Account expenses.

Reminder: For the above mentioned accounts, the funds must be in your account before you use them.

05/31/2026 Access your carryover funds (health care FSA, Parking and Transit Accounts) transferred from Optum to TASC. Carryover funds will not be available to use prior to this date.

Reminder: Carryover funds must be used for expenses incurred on/after January 1, 2026.

 

Frequently Asked Questions

FSA

What will happen to my healthcare FSA carryover funds if I am enrolled in 2025 but will not be enrolled in 2026?

If the balance in your healthcare FSA is less than $50 on March 31, 2026, then you are not eligible for carryover; remaining funds will be forfeited.

If the balance in your healthcare FSA is greater than or equal to $50 on March 31, 2026, up to $660 of healthcare FSA funds will automatically transfer from Optum to TASC by May 31, 2026. No action is necessary on your part.

Optum sent me a communication requesting documentation to substantiate my healthcare FSA claims from 2025. How should I resolve these claims on/after January 1, 2026?

Claims incurred in 2025 that need to be resolved in 2026 must be substantiated directly with Optum by March 31, 2026.

HSA

Why did I receive a new Optum payment card for my HSA if Optum will no longer be the administrator in 2026?
Optum automatically sends new cards 30 days prior to the expiration date. If you have a balance in your HSA with Optum, you may continue to use your Optum HSA payment card until you exhaust your HSA or transfer your HSA balance (whichever occurs first).

Will the beneficiary for my HSA that I have on file with Optum transfer to my HSA with TASC?
You will need to complete a new beneficiary form for your HSA with TASC.

Questions

  • 2025 FSA or HSA claims inquiries: Contact Optum at 1-833-881-8158 or my.optum.com/ETF
  • 2026 FSA or HSA claims inquiries: Contact TASC at 1-888-276-3147 or www.etf-tasc.com

Every effort has been made to ensure this information is current and correct. Information on this page does not guarantee enrollment, benefits and/or the ability to make changes to your benefits.

Updated: 09/23/2025