Update:
The UW System Travel Team has been informed that calls are now getting through to Travel Inc consultants. However, as Travel Inc works to catch up from today’s phone system migration, they are experiencing longer than normal hold times. If your need is not urgent, please consider sending your request via email or waiting until tomorrow (8/9/23) to call so the team can focus travelers with last minute requests. Thank you for your patience and understanding.
Today (August 8. 2023), Travel Inc is migrating to a new phone system. We are aware that this migration has been causing issues and are working with Travel Inc to resolve them.
Initial reports are that prompts are not working properly. Please email your request to uwtravel@travelinc.com until the phone issues are resolved. We will update this page as we obtain more information.