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What is Concur
First Time Users
Concur Support

What is Concur

Concur is an online booking tool that University of Wisconsin System employees can use to book university-sponsored individual air, car or hotel reservations. Our contracted travel agency, Travel Incorporated, licenses Concur for University Travelers to use. Travelers can manage their itinerary, view changes, and research pricing by using Concur. Concur cannot be used for personal travel reservations, unless purchasing business travel combined with personal travel. Cost comparisons must be obtained when booking air travel.


  • Groups of 10 or more travelers (other than athletic groups) should always be booked by a Fox World Travel Agent.
  • Athletic travel (individual and groups) should always be booked by a Short’s Agent.

First Time Users

Step 1: Register

New users will be taken to the registration page after logging in.

Concur User Access Requirements 

  • Registration and direct access to Concur is limited to University employees.
  • Concur Login Field: You must use your official University business email address (example:
  • Employment status, official payroll job title and University email address is verified prior to registration approval.
  • If you are a student (not employed by the University) you cannot have direct access. Contact your home or hosting department for booking and payment options within the University’s travel program.

Step 2: Complete your Profile

Once you have completed the registration process you will receive an acknowledgment email from Concur with further instructions on how to set your password. You will then be directed to the Concur sign-on page to complete the required information of your profile. Travelers are encouraged to complete traveler preferences and frequent flyer or other travel reward programs to receive benefits when making reservations in the tool or with agents. You must save your profile before making your first reservation.


Concur Support

Using Concur

View the Comprehensive 25 Minute Concur Demo on Demand

Overview of Concur Homepage (Video)
Homepage Tip Sheet (PDF)
How to find the lowest fares in Concur

Technical Support

Navigational issues, or other Concur technical questions:

Phone: (877) 811-9898
*Automated attendant requires the caller to ask for online support or Concur support

Additional Support

Contact your institution’s travel manager for additional support questions.