Booking
All campuses have opted to have travel agency fees charged at the time of ticketing. Previously, travel agency fees were billed centrally and dispersed to each campus.
- Comparison: Individual from our previous Fox World Travel contract to our Travel Inc. contract
- Service fees will be charged to the same credit card as the air ticket.
- Fees paid at the time of ticketing will appear as a line item charge on the agency invoice.
- All agency booking fees are reimbursable and can be expensed. Please reach out to your campus travel manager with any questions.
- Travel Incorporated service fees are charged per ticket, rather than per trip/reservation.
Travel Incorporated Booking Fees
Service | Cost Per Transaction |
AFTER-HOURS/EMERGENCY SERVICE CALL Any call outside the normal business hours of Monday through Friday 7 AM to 8 PM CST | $18.00 |
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UATP Bookings | |
All UATP tickets (agent booked & Concur booked - Applies only to American Airlines Tickets) | $18.00 |
ONLINE BOOKING (via Concur) |
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Online air domestic & international | $3.75 |
Online rail ticket | $3.75 |
Online car only/hotel only | No Charge |
Talk to agent about a reservation made through online booking tool or adding/modifying car/hotel to online booking (both domestic and international) | No Charge
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Working on any messages added to notes in online booking | No Charge |
Cancelation of an airline ticket - online | No Charge |
Online Technical Support (Concur navigation) | No Charge |
AGENT BOOKING (made via phone or email) |
|
Agent air domestic & international | $18.00 |
Agent rail ticket | $18.00 |
Agent booked car only/hotel only | No Charge |
Agent airline seat upgrades | $18.00 |
Change the air portion of existing reservation (originally booked online) | $18.00 |
Cancelation of an airline ticket – agent booked | No Charge |
Certificate or voucher redemption | $50.00 |
Frequent flyer/ reward program/Fox issued exchange air ticketing | $50.00 |
Leisure/Companion air domestic (non-University business travel) | $18.00 |
Leisure/Companion air international (non-University business travel) | $18.00 |
Void of an airline ticket | No Charge |
Fox World Travel Booking Fees
Fee and Service Definition | Fee | |
Group Block Air Ticket Transaction | ||
Group Air sourcing and pre-ticketing* | $205 | |
| Each domestic airline ticket issued or exchanged. | $42.25 |
| Each international airline ticket issued or exchanged. | $49.25 |
Non-Air Sourcing Fee | ||
| Nonrefundable sourcing fee paid when sourcing is requested. | $100.00 |
Employee Travel Services Unused Ticket Exchanges | ||
| Each domestic airline ticket issued or exchanged directly with an agent. | $51.00 |
| Each international airline ticket issued or exchanged directly with an agent. | $65.00 |
| Fox Emergency Service per call surcharge. Hours: 7:30pm – 7:00am CST, holidays and weekends. | $20.00 |
| Per void, refund or cancellation. | $10.00 |
*Paid as a fee each time sourcing is requested. If group is ticketed, sourcing fee can either be applied against ticketing fees or refunded. If group is not ticketed, the sourcing fee is nonrefundable.
Airline sourcing quotes expire at varying times (based on carrier policy), typically between 30-45 days from the initial quote. If quote expires prior to confirming group and a new sourcing is requested, an additional $205 sourcing fee will be charged.