All campuses, with the exception of UW Eau Claire, have opted to have travel agency fees charged at the time of ticketing (to the same credit card as the airline ticket).  Fees paid at the time of ticketing will appear as a line item charge on the agency invoice. All agency booking fees are reimbursable and can be expensed.  Please reach out to your campus travel manager with any questions.

 

Service

Cost Per Transaction

AFTER-HOURS/EMERGENCY SERVICE CALL

Any call outside the normal business hours of Monday through Friday 7 AM to 8 PM CST

$18.00

 

 

ONLINE BOOKING

 

Online air domestic & international

$3.75

Online rail ticket

$3.75

Online car only/hotel only

No Charge

Talk to agent about a reservation made through online booking tool or adding/modifying car/hotel to online booking (both domestic and international)

No Charge

 

Working on any messages added to notes in online booking

No Charge

Cancelation of an airline ticket - online

No Charge

Online Technical Support (Concur navigation)

No Charge

AGENT BOOKING

 

Agent air domestic & international

$18.00

Agent rail ticket

$18.00

Agent booked car only/hotel only

No Charge

Agent airline seat upgrades

$18.00

Change the air portion of existing reservation (originally booked online)

$18.00

Cancelation of an airline ticket – agent booked

No Charge

Certificate or voucher redemption

$50.00

Frequent flyer/ reward program/Fox issued exchange air ticketing

$50.00

Leisure/Companion air domestic (non-University business travel)

$18.00

Leisure/Companion air international (non-University business travel)

$18.00

Void of an airline ticket

No Charge

Travel Inc Fee Grid - November 2020 pdf

Fee and Service Definition

Fee

Group Block Air Ticket Transaction

 

Group Air sourcing and pre-ticketing*

$205

 

Each domestic airline ticket issued or exchanged.

$42.25

 

Each international airline ticket issued or exchanged.

$49.25

Non-Air Sourcing Fee

 

Applies only to groups sourced but not contracted within 90 days. No fees for sourced non-air groups that result in contracted services.

$100.00

Employee Travel Services Unused Ticket Exchanges

 

Each domestic airline ticket issued or exchanged directly with an agent.

$51.00

 

Each international airline ticket issued or exchanged directly with an agent.

$65.00

 

Fox Emergency Service per call surcharge.

Hours: 7:30pm – 7:00am CST, holidays and weekends.

$20.00

 

Per void, refund or cancellation.

$10.00

*Paid as a deposit prior to sourcing occurring. Deposit will be applied against ticketing fees if group moves to ticketing stage. Deposit will also be refunded after the group tickets are issued and ticketing fees are paid to Fox. If the group does not fulfill the block contract (i.e. issue tickets), the deposit is nonrefundable.