CISI Insurance

  • All students travelling in association with a University of Wisconsin campus must register for CISI Insurance prior to any university-sponsored international travel.
  • UW Madison and UW Stout students and employees must register for CISI insurance prior to beginning an international trip.
  • It is recommended to contact your campus International Education Office or Risk Management Office to enroll in CISI insurance.

Visa/Passport Services

For expedited processing, we have partnered with CIBT Visas, the largest travel visa and passport company in the world. University of Wisconsin students, faculty and administrators are entitled to significantly reduced CIBT processing fees. CIBT’s Customer Care Center is available toll free at 800-577-2428 Monday through Friday from 8:30 a.m. – 9:00 p.m. Eastern Time.

The CIBT dedicated portal for the University of Wisconsin can be found at: cibtvisas.com/wisconsin

The account code is 29249, please reference this number if contacting CIBT via phone.

 

International Travel FAQ

Travelers should first check Concur for lodging arrangements. If no suitable options are available, travelers may book with a lodging establishment of their choosing so long as the rate is below the rate maximum for the location. Acceptable lodging includes: hotels, hostels and Airbnb. In-kind lodging is allowable, but no expenses may be submitted for reimbursement if this lodging method is chosen. 

Air travel must be booked with the designated agency. International flights in excess of 8 hours may book Premium Economy seats.

Exception: If the traveler is purchasing the airfare while in travel status, outside of the United States, to a destination other than the United States, the airfare may be purchased directly with the air carrier. Third party sites (such as Expedia) are still non-reimbursable. 

All international faculty/staff travelers are strongly encouraged to register for CISI insurance. Students are required to register for this insurance.  Contact your risk management or international education office for registration instructions. 

Other travel insurances are not required, recommended or reimbursable. 

Car Rental Insurance:

    1. UW Risk Management recommends purchasing insurance with all international rentals.

Special Considerations for International Travel can be found in the Miscellaneous Travel Expenses Policy. Receipts are required regardless of cost for the below items.

Reimbursable costs associated with Foreign/International travel:

  • Cost of testing required for travel (i.e. COVID testing)
  • Travel visas
  • required inoculations/vaccinations
  • foreign transaction fees incurred on corporate cards
  • business communications, including international calling plans when accompanied by business justification (individual phone calls are part of the M&IE per diem allowance)

U.S. Department of State RSS Feed

As a first step in planning any trip abroad, check the Travel Advisories for your intended destination.

  1. Pakistan - Level 3: Reconsider Travel

    Reconsider travel

    to Pakistan due to armed conflict, terrorism, crime, and kidnapping. Some areas have increased risk. Read the entire Travel Advisory.

    Terrorism

    There is risk of terrorist violence, including terrorist attacks and other activity in Pakistan. Visit the U.S. Department of State's country reports on terrorism to learn more.

    Violent extremist groups have carried out attacks in Pakistan. Terrorist attacks typically happen in Balochistan and Khyber Pakhtunkhwa, including the former FATA, but they have also occurred in major cities such as Karachi and Islamabad. 

    • Terrorists may strike without warning. They target transportation hubs, hotels, markets, malls, military and security forces sites, airports, trains, schools, hospitals, places of worship, tourist spots, and government buildings.
    Demonstrations

    Local law prohibits protesting or demonstrating without a permit.

    • Being near a protest can draw scrutiny from Pakistani security forces.
    • U.S. citizens have been detained for participating in protests. You can also face detention for posting content on social media viewed as critical of the Pakistani government, military, or officials.
    • Internet and mobile phone service outages are common, especially during protests.
    Crime

    Pakistan’s security environment remains fluid. It sometimes changes without notice and can be a serious threat.

    • There are greater security resources and infrastructure in the major cities. Security forces in these areas may be more readily able to respond to an emergency compared to other areas of the country.
    • The most reported crimes are pickpocketing, bag-snatching, and phone theft. 
    Limited U.S. consular assistance

    The Government of Pakistan restricts the travel of U.S. government personnel working in Pakistan.

    • U.S. government employees working in Pakistan are required to use armed escorts and armored vehicles when traveling in certain parts of the country, both for official and personal travel.  
    • The U.S. government has a limited ability to assist or provide services to U.S. citizens in the KP Province, Balochistan Province, Pakistan-administered Azad Kashmir, and most areas outside of Islamabad, Lahore, and Karachi.
    • U.S. government personnel working in Pakistan must obtain special authorization from the host government to travel to most areas outside of Islamabad, Lahore, and Karachi.
    • Additional restrictions on movements can occur suddenly and at any time. This depends on local circumstances and security conditions. 
    • U.S. government employees working in Pakistan are generally prohibited from attending most large gatherings, such as political rallies or religious ceremonies. 
    Dual nationals

    The U.S. embassy and consulates have a limited ability to provide consular services to dual U.S.-Pakistani citizens who have been arrested or detained. Pakistani law considers such individuals to be exclusively citizens of Pakistan.

    Do Not Travel to:

    • Balochistan Province and Khyber Pakhtunkhwa (KP) Province, including the former Federally Administered Tribal Areas (FATA), due to terrorism and kidnapping.
    • The immediate vicinity of the Line of Control due to terrorism and the potential for armed conflict.

     

  1. Turkey - Level 2: Exercise Increased Caution

    Exercise increased caution

    Exercise increased caution in Türkiye due to terrorism, armed conflict, and arbitrary detentions. Some areas have increased risk. Read the entire Travel Advisory.

    Exercise caution in crowded public spaces including transportation hubs, markets, malls, government buildings, hotels, restaurants, clubs, places of worship, educational institutions, parks, airports, and major events. 

    Terrorism

    There is risk of terrorist violence, including terrorist attacks and other activity in Türkiye. Visit the U.S. Department of State’s country reports on terrorism to learn more.

    • Terrorist groups continue plotting possible attacks in Türkiye.
    • Terrorists may attack with little or no warning, targeting tourist locations.
    • Be cautious in transportation hubs, markets, malls, and government buildings, as well as hotels, clubs, restaurants, religious sites, places of worship, and parks. Be careful in airports and at major events.
    Arbitrary Detentions
    • The Turkish government has detained and arrested individuals, including Americans, for alleged links to terrorist groups based on scant evidence and minimal due process.
    • Americans have also been subject to exit bans that prevent them from departing Türkiye.
    • Protests not approved by the Turkish government can lead to arrest, as can criticizing the government, including on social media.

    Do not travel to the border region with Syria and Iraq due to risk of terrorism and armed conflict.

     

  1. Venezuela - Level 3: Reconsider Travel

    Reconsider travel

    to Venezuela due to risk of crimekidnappingterrorism, and poor health infrastructure. Some areas have increased risk. Read the entire Travel Advisory. 

    U.S. embassy operations

    In March 2026, the U.S. Department of State announced the resumption of operations at the U.S. Embassy in Caracas after 7 years of suspended operations. Consular services provided by the U.S. Embassy in Venezuela remain limited at this time. Most consular services are still provided through the U.S. Embassy in Bogotá, Colombia. 

    • Routine consular services remain suspended in Venezuela. 
    • The U.S. embassy can only provide limited emergency services to U.S. citizens outside of Caracas.
    • Routine consular services are still provided through the U.S. Embassy in Bogotá, Colombia.

    Crime and kidnapping

    • Conditions in some parts of Venezuela remain dangerous. Violent crimes such as homicide, armed robbery, and kidnapping occur. 
    • Travelers face increased risk using unregulated taxis from Maiquetía Simón Bolívar International Airport serving Caracas. Security risks are also present when using ATMs near the airport.
    • Nighttime travel between cities is risky.
    • U.S. government employees working in Venezuela are not allowed to use public transportation due to safety risks.
    • Irregular armed groups can carry out acts of violence against citizens without warning. There are no reliable crime statistics.

    Terrorism

    There is risk of terrorist violence, including terrorist attacks and other activity in Venezuela. Visit the U.S. Department of State’s Country Reports on Terrorism to learn more.

    • The Foreign Terrorist Organizations Tren de Aragua and Cartel de los Soles started in Venezuela and continue to operate. 
    • Terrorist groups operate in Venezuela’s border areas with Colombia, Brazil, and Guyana.

    Health infrastructure

    Venezuela’s healthcare system is in a state of severe crisis. 

    • There are critical shortages of medicines, broken equipment, and crumbling infrastructure in rural areas and in some neighborhoods.
    • Public hospitals in remote areas frequently lack running water and electricity. 
    • There are shortages of medical staff. These issues have led to high mortality rates.
    • The Centers for Disease Control (CDC) recommends medicine to prevent malaria. Other mosquito-borne diseases, including chikungunya, zika, dengue, oropouche, and yellow fever, are common. 
    • Contaminated water is a source of significant gastrointestinal infection in Venezuela. 
    • If going outside cities, travelers should consider a health check before traveling to Venezuela to minimize the need for medical care.

    Do Not Travel to:

    • Venezuela-Colombia border region (20 miles from the border) due to the risk of crime, kidnapping, and terrorism
    • Amazonas state due to the risk of terrorism
    • Apure state due to risk of terrorism
    • Aragua state outside of Maracay due to the risk of crime and kidnapping
    • Bolivar state rural areas due to the risk of crime and kidnapping
    • Guarico state due to the risk crime and kidnapping
    • Tachira state due to the risk of crime and terrorism