Central policy guidelines, booking workflows, and payment setups for non-employees.


Booking for Guests and Students

Step 1: Collect required guest details matching their government photo ID

✓ Full Legal Name

✓ Date of Birth

✓ Gender

Step 2: Determine Booking Method

Review Book For Someone Else Workflow And Comparison

All air travel must be booked through Concur or with a Fox World Travel agent to be reimbursed. 

Concur Online

Best For: Single trips booked directly by a UW employee

Log in to Concur to reserve airfare, hotel, or car rentals on behalf of a guest or another employee.
Air Ticket Cost: $6 / no fee for car/hotel only bookings
Learn more about Concur

Open Concur Portal

Fox Travel Agent

Best For: Complex itineraries, or unique guest scenarios.

Partner with a dedicated travel agent to book travel.
Air Ticket Cost: $31.50 domestic/ $41.50 Int’l
Toll Free: 844-630-3853

Fox World Travel

One-Time Form

Best For: Direct self-booking by the guest traveler.

Submit a Fox Portal request to have an agent work directly with the traveler.

Job Aid: One Time Individual Booking Request Form pdf

Submit Request

Custom Booking Solution

Best For: 20+ guest travelers for specific events/programs.

Set up a dedicated group with customized policy controls ($120 setup fee).
Custom Booking Solution (CBS) Job Aid pdf

Request CBS Setup

Step 3: Pre-Travel Payment  Setup

University Payment methods (such as purchasing cards) should be used whenever possible. Below are best practices to make the trip smooth for the guest traveler:

Review Tax Exemption Guidelines

Review and provide the traveler with appropriate tax exemption information. If the travel occurs out of state, review Sales Tax Exemption From Other States

Wisconsin Sales Tax Exemption

Car Rental Payment Policy

Unless a direct bill agreement is in place with a UW-contracted vendor, drivers must present a physical payment card in their name at the pickup counter. To set up direct bill, contact Campus Travel Support (not available for UW-Madison). 

Learn more about Ground Transportation

Hotel Credit Card Authorization

To provide the hotel with payment information, contact the hotel directly to obtain the credit card authorization form. If the traveler will pay for the hotel and seek reimbursement, this form is not needed. 

Review Lodging Payment and Procedures

Step 4: Reimbursement of Travel Expenses

Student and Guest Travel Reimbursement Form

Optional tool designed to make reimbursement support easier for everyone involved.

Travelers can conveniently upload receipts and provide the details administrators need to complete an expense report on their behalf, reducing follow‑up questions and speeding up processing. While the form is not required, it offers a simple, centralized way to gather information from travelers who do not have access to Workday. (Note: this form is not available for UW Madison employees)

Launch Travel Reimbursement Form

Create Workday Expense Report

Reimburse traveler for out-of-pocket expenses.

Review Workday Expense Resouces


Student Travel

  • Only student employees with an active university appointment in the HR system are allowed to create a Concur travel profile and book on their own behalf in Concur or through Fox World Travel.
  • Students who do not have an active university appointment must work through a university employee to make travel arrangements.

Student Clubs and Organizations

Student organizations are typically not classified as university-sponsored travel, except when the student organization represents the university in an academic matter. Students are advised to review UW policy 616, University of Wisconsin Student Drivers Under the State’s Liability Protection for further information.

Car Rentals

Student Organizations must use the Enterprise Student Org Rental Link when reserving an Enterprise car rental. If renting with Hertz, the University of Wisconsin Hertz agreement may be used.

Trainings

UW Webinar: Candidate Travel Training
February 18, 2026

Recording
PowerPoint pdf