Travel Incorporated Concur Support Desk

Navigational issues, or other Concur technical questions.

Phone: (877) 811-9898, #3

Forgot Password?

Submit a request to Concur for a password reset. Your username is your current institutional email address.

New User Registration

Concur registration for new users. Registration is limited to employees. The use of a university e-mail address is required for user name.

Additional Support

Overview of Concur Homepage (Video)
Homepage Tip Sheet (PDF)
How to find the lowest fares in Concur

Contact your institution’s travel manager for additional support questions.

Personalized SAP Concur Open Updates

Personalized up-to-the-minute service availability and performance information

  1. OPI-5722665 : INVALID : Expense | Travel | Invoice | Request | Imaging : Issue Identified and Resolved

    In the US2 Data Center, accessing Concur Expense, Concur Travel, Concur Request, and Concur Invoice through the SAP Concur website and SAP Concur mobile app was unavailable. Affected users may have encountered an error when attempting to login or when attempting to navigate and use Concur services. The Incident Response Team reverted a recently deployed change to restore service. We have verified that service performance is stable and will now resolve this incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.

  1. OPI-5722665 : INVALID : Expense | Travel | Invoice | Request | Imaging : Issue Status Update

    In the US2 Data Center, accessing Concur Expense, Concur Travel, Concur Request, and Concur Invoice through the SAP Concur website and SAP Concur mobile app was unavailable. Affected users may have encountered an error when attempting to login or when attempting to navigate and use Concur services. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.