Travel Incorporated Concur Support Desk

Navigational issues, or other Concur technical questions.

Phone: (877) 811-9898, #3

Forgot Password?

Submit a request to Concur for a password reset. Your username is your current institutional email address.

New User Registration

Concur registration for new users. Registration is limited to employees. The use of a university e-mail address is required for user name.

Additional Support
Homepage Tip Sheet (PDF)
How to find the lowest fares in Concur

Contact your institution’s travel manager for additional support questions.

Personalized SAP Concur Open Updates

Personalized up-to-the-minute service availability and performance information

  1. OPI-5879788 : US2 | EU2 : Travel : Issue Resolved

    In the EU2 and US2 Data Centers, travel searches in the Worldspan GDS, through the SAP Concur website and SAP Concur mobile app were below expected level. Affected users may have received an error message "Sorry, something went wrong" when attempting to perform a travel search. As the Incident Response Team (IRT) gathered, the issue was self-restored. The Incident Response Team reached out to Travelport and confirmed they had network issue cause outage and should be recovered now. We have verified that service performance is stable and will now resolve this incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.

  1. OPI-5879788 : US2 | EU2 : Travel : Issue Status Update

    In the EU2 and US2 Data Centers, travel searches in the Worldspan GDS, through the SAP Concur website and SAP Concur mobile app were below expected level. Affected users may have received an error message "Sorry, something went wrong" when attempting to perform a travel search. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.