Summary: If your unused ticket was issued by of one of these airlines American, United, Delta and Southwest your ticket automatically was converted to the UATP fund process. Most likely the ticket will no longer be in your name.
Detail: Because UW System changed Travel Agency vendors on July 1, airline industry restrictions would not allow UW System to transfer all unused tickets from one vendor to another. Instead, UW System was able to convert the value of the unused tickets to UATP (Universal Air Travel Plan) prepaid airline cards. This only applied to unused tickets from Delta, United, American, Lufthansa, and Southwest. This process allows UW System to utilize the $3M of unused tickets when campuses resume travel without expending new funds to purchase tickets.
Delta, United, American, Lufthansa and Southwest tickets are no longer in the individual traveler’s name.
The remaining unused tickets on all other carriers transitioned to the new agencies, and remained the name of the original traveler. These tickets are mostly international tickets and some domestic carriers such as Jet Blue and Alaska Airlines.
UW System received credit on a UATP card for each carrier (either Delta, United, American Airlines, Lufthansa or Southwest) with the value of unused tickets.
- UW Madison will have their own UATP cards issued by each airline carrier
- All other campuses will have a shared UATP card for each carrier (5 total cards)
An Universal Air Travel Plan or UATP Card, is a prepaid airline card. Due to UW System agency transition on July 1, the airline industry restrictions would not allow UW System to transfer all unused tickets from one vendor to another. Instead, UW System was able to convert the value of the unused tickets to UATP (Universal Air Travel Plan) prepaid airline cards for the big four airlines (United, Delta, American and Southwest) and will be using these funds with Travel Incorporated.
UW System Administration will work behind the scenes to credit the department/funding that contributed to the UATP card and debit or “charge” the department/funding that purchased an airline ticket that was paid for on a UATP card.
To identify your airfare ticket was purchased with the UATP card; review the upper right corner of your invoice. It will list TP. In an expense report, select UATP from the *reimbursement method* drop down in the payment method section and note you have purchased a ticket with Travel Incorporated using UATP card.
If your unused ticket was issued by of one of the Big 4 airlines (American, United, Delta and Southwest) your ticket automatically was converted to the UATP fund process. If it was on another carrier (such as JetBlue or Sun Country) the ticket will remain in the travelers name and can be used by calling a Travel Inc consultant (our new travel agency).
Yes, grants will use the same process as all other funding.
Group block unused tickets were reviewed and determined case-by-case if the unused tickets would remain with Shorts Travel or moved to UATP card.
All individual athletic tickets were moved to UATP cards with Travel Incorporated.
UW Madison Athletics will not be using the UATP fund process.
If your ticket was with American, United, SOuthwest or Delta - and you did not travel and were not refunded by the airline directly, then your ticket was likely placed on a UATP Card. If you want to make sure - you can check with your campus travel manager.
If the UATP card is charged for new airfare - you will be contacted by your campus for your funding string so that the airfare is appropriately charged.