Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172, via email at online@foxworldtravel.com or via chat in the Concur application.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6222430 : US2 : Expense : Issue Status Update
30 March 2026 | 10:24 am
Some SAP Concur Expense customers are experiencing issues creating expense reports. Internal performance metrics currently indicate at least a 75% drop in expense report submissions, while internal testing has confirmed affected users encounter various errors and latency within the expense report creation process. Internal testing also shows that attempting to refresh or retry after receiving an error resulted in no changed behavior. The Incident Response Team (IRT) deployed a configuration change on a business server tier in attempt to restore service. Although this action may have resulted in some improved performance, it did not fully restore service functionality. The IRT is investigating to identify root cause and determine best course of action to resolve the issue. Our next scheduled update will be in one hour or sooner should a significant change occur.
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OPI-6222430 : US2 : Expense : Issue Status Update
30 March 2026 | 9:28 am
Some SAP Concur Expense customers are experiencing issues creating expense reports. Internal performance metrics currently indicate at least a 75% drop in expense report submissions, while internal testing has confirmed affected users encounter errors and latency within the expense report creation process. Internal testing also shows that attempting to refresh or retry after receiving the error resulted in no changed behavior. The Incident Response Team is currently investigating. Our next scheduled update will be in one hour or sooner should a significant change occur.