CISI Insurance

  • All students travelling in association with a University of Wisconsin campus must register for CISI insurance prior to any university-sponsored international travel.
  • UW Madison and UW Stout students and employees must register for CISI insurance prior to beginning an international trip.
  • It is recommended to contact your campus International Education Office or Risk Management Office to enroll in CISI insurance.

Visa/Passport Services

For expedited processing, we have partnered with CIBT Visas, the largest travel visa and passport company in the world. University of Wisconsin students, faculty and administrators are entitled to significantly reduced CIBT processing fees. CIBT’s Customer Care Center is available toll free at 800-577-2428 Monday through Friday from 8:30 a.m. – 9:00 p.m. Eastern Time.

The CIBT dedicated portal for the University of Wisconsin can be found at: cibtvisas.com/wisconsin

The account code is 29249, please reference this number if contacting CIBT via phone.

 

International Travel FAQ

Travelers should first check Concur for lodging arrangements. If no suitable options are available, travelers may book with a lodging establishment of their choosing so long as the rate is below the rate maximum for the location. Acceptable lodging includes: hotels, hostels and Airbnb. In-kind lodging is allowable, but no expenses may be submitted for reimbursement if this lodging method is chosen. 

Air travel must be booked with the designated agency. International flights in excess of 8 hours may book Premium Economy seats.

Exception: If the traveler is purchasing the airfare while in travel status, outside of the United States, to a destination other than the United States, the airfare may be purchased directly with the air carrier. Third party sites (such as Expedia) are still non-reimbursable. 

All international faculty/staff travelers are strongly encouraged to register for CISI insurance. Students are required to register for this insurance.  Contact your risk management or international education office for registration instructions. 

Other travel insurances are not required, recommended or reimbursable. 

Car Rental Insurance:

    1. UW Risk Management recommends purchasing insurance with all international rentals.

Special Considerations for International Travel can be found in the Miscellaneous Travel Expenses Policy. Receipts are required regardless of cost for the below items.

Reimbursable costs associated with Foreign/International travel:

  • Cost of testing required for travel (i.e. COVID testing)
  • Travel visas
  • required inoculations/vaccinations
  • foreign transaction fees incurred on corporate cards
  • business communications, including international calling plans when accompanied by business justification (individual phone calls are part of the M&IE per diem allowance)

U.S. Department of State RSS Feed

As a first step in planning any trip abroad, check the Travel Advisories for your intended destination.

  1. Burkina Faso - Level 4: Do Not Travel

    There was no change to the advisory level. The “health” risk indicator was added. Advisory summary was updated.

    Do Not Travel to Burkina Faso for any reason due to crime, kidnapping, terrorism, and health.

    Advisory summary

    Do not travel to Burkina Faso for any reason.

    U.S. government employee travel restrictions

    U.S. government employees working in Burkina Faso are not allowed to travel outside of Ouagadougou due to safety risks. Personnel are discouraged from nighttime travel to the Balkiui and Rayongo (also known as Dayongo) neighborhoods of Ouagadougou’s Arrondissement 11.

    Americans in Burkina Faso are strongly advised to take the same precautions.

    Crime

    State of Emergency
    The Government of Burkina Faso has declared a state of emergency in the following territories:

    • The entire Sahel and East regions
    • The provinces of Kossi and Sourou (Boucle de Mouhoun region)
    • The province of Kenedougou (Hauts Bassins region)
    • The province of Loroum (North region)
    • The province of Koulpelogo (Center-East region)

    Violent crime is common throughout Burkina Faso. Crimes include kidnapping, assault, armed robbery, home invasion, and carjacking especially during local holidays and seasonal events.

    Roadblocks, including those set up by armed groups, occur throughout the country. In urban areas, police checkpoints may also be present, particularly at night. In addition, highways across the country are frequently the scene of attacks on government, civilian, and commercial targets.

    Local authorities may not recognize travelers with dual nationality. Your U.S. nationality may not be recognized if you are also a national of Burkina Faso. Review our information on Dual Nationality.

    Kidnapping

    The threat of kidnapping of Westerners by criminal or terrorist groups remains high throughout the region in Burkina Faso. This includes Ouagadougou and especially in the Sahel and East Regions. Extortion and kidnapping for ransom are big sources of financing for terrorist and criminal groups.

    Terrorism

    There is risk of terrorist violence, including terrorist attacks and other activity in Burkina Faso. Visit the U.S. Department of State's country reports on terrorism to learn more.

    Terrorist organizations continue to plan and conduct terrorist activities throughout Burkina Faso. Terrorists and armed groups target foreigners to kidnap for ransom.

    Terrorists may attack without warning:

    • Spots frequented by foreigners anywhere in the country
    • Police stations
    • Customs offices
    • Areas at or near mining sites
    • Military posts
    • Night clubs
    • Hotels
    • Restaurants
    • Places of worship and religious sites
    • International diplomatic missions
    • Local security forces and civilians

    Health

    Medical services for routine and emergency procedures are limited. Health facilities are available in major cities. It may be harder to find adequate health care in rural areas.

    • Public medical clinics lack basic resources and supplies.
    • Patients must cover all costs for transferring to or between hospitals.
    • Psychological and psychiatric services are limited, even in larger cities.
    • Hospital-based care is only available through government institutions.
    • Review the Health section of the Travel Guidance on this page for more information.  

    For Americans in Burkina Faso:

    • Enroll in the Smart Traveler Enrollment Program (STEP) to get important updates and alerts from the U.S. embassy. Enrolling helps the U.S. embassy contact you or your emergency contact in an emergency.
    • Review our information on Terrorism and Travel to High-Risk Areas.
    • Review our information on Crime Abroad, Americans Missing Abroad and for Victims of Crime.
    • Have a plan to leave in an emergency that does not depend on U.S. government help. Review our information on Crisis and Evacuations.
    • There is a risk of terrorist violence, including terrorist attacks and other activity in Burkina Faso. Visit the U.S. Department of State’s Country Reports on Terrorism to learn more.
    • Establish your own personal security plan in coordination with your employer or host organization. Consider consulting with a professional security organization.
    • Review the OSAC Country Security Report (formerly known as the Overseas Security Advisory Council) for Burkina Faso.
    • Monitor local media for breaking news. Be prepared to adjust your plans.
    • Prepare a will. Designate appropriate insurance beneficiaries or prepare a power of attorney.
    • Discuss a plan with loved ones regarding care or custody of children, pets, property, belongings, non-liquid assets (collections, artwork, etc.), funeral wishes, etc.
    • Share important documents, login information, and points of contact with loved ones. This helps them manage your affairs if you cannot return to the United States.
    • Develop a communication plan with family, your employer, or host organization. This helps them monitor your safety and location as you travel through high-risk areas. Specify how you'll confirm you're safe (text, calls, etc.), how often, and who you'll contact first to share the information.
    • Identify key sources of possible help for you and your family in case of emergency, such as the local U.S. embassy or consulate, FBI, the State Department, your employer (if traveling on business), and local friends or family in the high-risk area. 
    • Choose one family member to serve as the point of contact. If you are kidnapped or taken hostage, that person can communicate with kidnappers or hostage-takers, media, U.S. or foreign government agencies, and members of Congress.
    • Establish a proof of life protocol with your loved ones. If you are taken hostage, your loved ones will know specific questions (and answers) to ask the hostage-takers to confirm that you are being held captive and alive.
    • Leave DNA samples with your medical provider in case it is necessary for your family to access them for identification purposes.
    • Use all available safety measures in your home or hotel, always including locking doors and windows, and setting the alarm.
    • If asked to stop by police, stop only in well-lit areas or places where several officers are posted.
    • Before you travel, delete any sensitive photos, comments, or content that might be seen as controversial or inappropriate in your destination. Do this for your social media accounts, cameras, laptops, phones, and other accounts and devices.
    • Leave your expensive or sentimental belongings behind.
    • Refer to our list of medical providers.
    • Make sure your insurance includes medical evacuation coverage.
    • Check with your doctor about required vaccines and shots for high-risk exposure before you go to Burkina Faso.
    • We highly recommend that you buy travel insurance before you travel. Check with your travel insurance provider about evacuation assistance, medical insurance, and trip cancelation coverage.
    • Visit the Centers for Disease Control and Prevention (CDC) website for the latest Travel Health Information for Burkina Faso.

  1. Jordan - Level 3: Reconsider Travel

    Updated to reflect the ordered departure of non-emergency U.S. government personnel and family members of government personnel on March 2 and the change to Level 3: Reconsider Travel due to safety risks, and to add the “other” risk indicator. Advisory summary was updated to reflect changes to U.S. embassy operations. 

    Reconsider Travel to Jordan due to terrorism and armed conflict

    Advisory Summary
    On March 2, 2026, the Department of State ordered non-emergency U.S. government employees and their family members to leave Jordan due to safety risks.

    Armed Conflict
    Following the onset of hostilities between the United States and Iran on February 28, there has been an ongoing threat of drone and missile attacks from Iran and significant disruptions to commercial flights.

    Terrorism
    There is a risk of terrorist violence, including terrorist attacks and other activity in Jordan. Visit the U.S. Department of State’s country reports on terrorism to learn more.

    Terrorists may attack without warning, including such targets as:

    • Tourist locations;
    • Transportation hubs;
    • Markets and shopping malls;
    • Local government buildings.

    Jordan is relatively stable but due to high tensions in the region, the security environment remains complex and can change quickly.

    Do not travel to:

    • Mansheyat al Ghayyath, Ruwayshid, and the border with Syria and Iraq due to the risk of terrorism and unrest.
    • Designated Syrian refugee camps in Jordan due to Government of Jordan’s restrictions on entry into these camps.
    • Rusayfah city due to the risk of terrorism and crime.
    • The Baqa’a neighborhood of Ayn Basha due to risk of terrorism and crime.

    Reconsider travel to:

    • Ma’an city and designated areas of Ma’an Governorate due to the risk of terrorism and crime.
    • Zarqa city due to the risk of terrorism and crime.

    Mansheyat al Ghayyath, Ruwayshid, and the Border with Syria and Iraq – Level 4: Do Not Travel
    Do not travel to the towns of Mansheyat al Ghayyath, Ruwayshid, and Jordan's border with Syria and Iraq due to the continued threat of cross-border violence, terrorism, and crime.

    • All U.S. government personnel must follow U.S. embassy travel restrictions for all official travel within 3.5 km of the Jordan-Syria border. All travel must occur during daylight hours.
    • U.S. government personnel must follow U.S. embassy travel restrictions for official travel to the towns of Mansheyat al Ghayyath and Ruwayshid along highway 40 towards the Iraq border. All travel must occur during daylight hours.
    • ·        Personal travel by U.S. government employees to these border areas is not authorized.

    Syrian Refugee Camps – Level 4: Do Not Travel
    Do not travel to Syrian refugee camps in Jordan. This is due to the Government of Jordan’s restrictions on entry into these camps.

    All U.S. government personnel on official travel to the following three Syrian refugee camps must follow U.S. embassy travel restrictions:

    • Azraq Syrian Refugee Camp, Azraq, Zarqa.
    • Za’atari Syrian Refugee Camp, Al Zatryah, Mafraq.
    • King Abdullah Park Syrian Refugee Camp, Ramtha, Irbid.

    Official U.S. government travel to these camps must occur during daylight hours. Personal travel by U.S. government personnel to these refugee camps is not authorized. 

    Rusayfah City – Level 4: Do Not Travel
    Do not travel to Rusayfah City due to the risk of terrorism and crime.

    • All U.S. government personnel on official travel to Rusayfah must follow U.S. embassy travel restrictions. All travel must occur during daylight hours.
    • Personal travel by U.S. government personnel to these areas is not authorized. 

    The Baqa’a Neighborhood of Ayn Basha – Level 4: Do Not Travel
    Do not travel to the Baqa’a neighborhood of Ayn Basha due to the risk of terrorism and crime.

    • All U.S. government personnel on official travel to these areas must follow U.S. embassy travel restrictions. All travel must occur during daylight hours.
    • Personal travel by U.S. government personnel to these areas is not authorized.

    Zarqa City
    Reconsider travel to Zarqa City due to the risk of terrorism and crime.

    • All U.S. government personnel on official travel to this area must follow U.S. embassy travel restrictions. When traveling at night, U.S. government personnel on official travel must use major highways.
    • Personal travel by U.S. government personnel to these areas is allowed only during daylight hours. Direct transit through these areas is permissible at night along major highways.

    Ma’an City and Some Areas of Ma’an Governorate

    Reconsider travel to these areas due to the risk of terrorism and crime:

    • Ma’an city
    • All areas of Ma’an Governorate east of Highway 15 (“The Desert Highway”)
    • All areas of Ma’an Governorate within two kilometers to the west of Highway 15
    • All U.S. government personnel on official travel to these areas must follow U.S. embassy travel restrictions. When traveling at night, U.S. government personnel on official travel must use major highways.
    • Personal travel by U.S. government personnel to these areas is allowed only during daylight hours. Direct transit through these areas is permissible at night along major highways. 

    Review our information on Terrorism and Travel to High-Risk Areas.

    Aviation Safety
    The Federal Aviation Administration (FAA) issued an ongoing Special Federal Aviation Regulation and Notice to Airmen (NOTAM). This is due to risks to civil aviation operating within or nearby Yemen. For more information Americans should consult the Federal Aviation Administration’s Prohibitions, Restrictions and Notices.

    If you decide to travel Jordan:

    • Have a plan to depart in an emergency that does not depend on U.S. government help. Review our information on Crisis and Evacuations.
    • Stay aware of your surroundings.
    • Avoid demonstrations and crowds.
    • Monitor local media for breaking news. Be prepared to adjust your plans.
    • Review local laws and conditions before traveling.
    • Enroll in the Smart Traveler Enrollment Program to get important updates and alerts from the U.S. embassy or consulate. Enrolling helps the U.S. embassy or consulate contact you or your emergency contact in an emergency.
    • Review the Country Security Report for Jordan.
    • Visit the Centers for Disease Control and Prevention (CDC) website for the latest Travel Health Information for Jordan.
    • We highly recommend that you buy travel insurance before you travel. Check with your travel insurance provider about evacuation assistance, medical insurance, and trip cancelation coverage.

  1. New Zealand - Level 1: Exercise Normal Precautions

    There were no changes to the advisory level or risk indicators. Advisory summary was updated.

    Exercise normal precautions in New Zealand. New Zealand is generally a safe destination for travelers. 

    Review our country information page for additional information on travel to New Zealand.

    If you decide to travel to New Zealand: