CISI Insurance

  • All students travelling in association with a University of Wisconsin campus must register for CISI insurance prior to any university-sponsored international travel.
  • UW Madison and UW Stout students and employees must register for CISI insurance prior to beginning an international trip.
  • It is recommended to contact your campus International Education Office or Risk Management Office to enroll in CISI insurance.

Visa/Passport Services

For expedited processing, we have partnered with CIBT Visas, the largest travel visa and passport company in the world. University of Wisconsin students, faculty and administrators are entitled to significantly reduced CIBT processing fees. CIBT’s Customer Care Center is available toll free at 800-577-2428 Monday through Friday from 8:30 a.m. – 9:00 p.m. Eastern Time.

The CIBT dedicated portal for the University of Wisconsin can be found at: cibtvisas.com/wisconsin

The account code is 29249, please reference this number if contacting CIBT via phone.

 

International Travel FAQ

Travelers should first check Concur for lodging arrangements. If no suitable options are available, travelers may book with a lodging establishment of their choosing so long as the rate is below the rate maximum for the location. Acceptable lodging includes: hotels, hostels and Airbnb. In-kind lodging is allowable, but no expenses may be submitted for reimbursement if this lodging method is chosen. 

Air travel must be booked with the designated agency. International flights in excess of 8 hours may book Premium Economy seats.

Exception: If the traveler is purchasing the airfare while in travel status, outside of the United States, to a destination other than the United States, the airfare may be purchased directly with the air carrier. Third party sites (such as Expedia) are still non-reimbursable. 

All international faculty/staff travelers are strongly encouraged to register for CISI insurance. Students are required to register for this insurance.  Contact your risk management or international education office for registration instructions. 

Other travel insurances are not required, recommended or reimbursable. 

Car Rental Insurance:

    1. UW Risk Management recommends purchasing insurance with all international rentals.

Special Considerations for International Travel can be found in the Miscellaneous Travel Expenses Policy. Receipts are required regardless of cost for the below items.

Reimbursable costs associated with Foreign/International travel:

  • Cost of testing required for travel (i.e. COVID testing)
  • Travel visas
  • required inoculations/vaccinations
  • foreign transaction fees incurred on corporate cards
  • business communications, including international calling plans when accompanied by business justification (individual phone calls are part of the M&IE per diem allowance)

U.S. Department of State RSS Feed

As a first step in planning any trip abroad, check the Travel Advisories for your intended destination.

  1. Chile - Level 2: Exercise Increased Caution

    Exercise increased caution in Chile due to crime and civil unrest.

    Country Summary: Street crime (e.g., muggings, pick-pocketing, theft) is common in Chile. Rates of violent crime, such as assaults, homicide, carjackings, and residential break-ins, are increasing.

    Large-scale demonstrations periodically occur in Santiago and other cities in Chile. Demonstrations can take place with little or no notice, and often result in disruptions to transportation, including public bus and Santiago metro services.Read the country information page for additional information on travel to Chile.

    If you decide to travel to Chile:

    • Do not leave luggage unattended, even in locked vehicles.
    • Always carry a copy of your U.S. passport and visa (if applicable).  Keep original documents in a secure location.
    • Avoid demonstrations.
    • Follow the instructions of local authorities including movement restrictions and obey all curfews.
    • Find a safe location and shelter in place if in the vicinity of large gatherings or protests.
    • Review the Country Security Report for Chile.
    • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
    • Follow the U.S. Embassy and Department of State on Facebook, Instagram, and X/Twitter.
    • Prepare a contingency plan for emergency situations. Review the Traveler’s Checklist.
    • Visit the CDC page for the latest Travel Health Information related to your travel.

  1. Niger - Level 1: Exercise Normal Precautions

    Exercise normal precautionSummary not available

  1. Costa Rica - Level 2: Exercise Increased Caution

    Exercise increased caution

    in Costa Rica due to crime.

    Petty crime is common throughout Costa Rica. Violent crime also affects tourists. This includes armed robbery, homicide, and sexual assault.