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International Travel FAQ

Travelers should first check Concur for lodging arrangements. If no suitable options are available, travelers may book with a lodging establishment of their choosing so long as the rate is below the rate maximum for the location. Acceptable lodging includes: hotels, hostels and Airbnb. In-kind lodging is allowable, but no expenses may be submitted for reimbursement if this lodging method is chosen. 

Air travel must be booked with the designated agency. International flights in excess of 8 hours may book Premium Economy seats.

Exception: If the traveler is purchasing the airfare while in travel status, outside of the United States, to a destination other than the United States, the airfare may be purchased directly with the air carrier. Third party sites (such as Expedia) are still non-reimbursable. 

All international faculty/staff travelers are strongly encouraged to register for CISI insurance. Students are required to register for this insurance.  Contact your risk management or international education office for registration instructions. 

Other travel insurances are not required, recommended or reimbursable. 

Car Rental Insurance:

    1. UW Risk Management recommends purchasing insurance with all international rentals.

Special Considerations for International Travel can be found in the Miscellaneous Travel Expenses Policy. Receipts are required regardless of cost for the below items.

Reimbursable costs associated with Foreign/International travel:

  • Cost of testing required for travel (i.e. COVID testing)
  • Travel visas
  • required inoculations/vaccinations
  • foreign transaction fees incurred on corporate cards
  • business communications, including international calling plans when accompanied by business justification (individual phone calls are part of the M&IE per diem allowance)

Visa/Passport Services

For expedited processing, we have partnered with CIBT Visas, the largest travel visa and passport company in the world. University of Wisconsin students, faculty and administrators are entitled to significantly reduced CIBT processing fees. CIBT’s Customer Care Center is available toll free at 800-577-2428 Monday through Friday from 8:30 a.m. – 9:00 p.m. Eastern Time.

The CIBT dedicated portal for the University of Wisconsin can be found at: cibtvisas.com/wisconsin

The account code is 29249, please reference this number if contacting CIBT via phone.

 

U.S. Department of State RSS Feed

As a first step in planning any trip abroad, check the Travel Advisories for your intended destination.

  1. Benin - Level 2: Exercise Increased Caution

    There was no change to the advisory level. The “unrest” risk indicator was added. Advisory summary was updated.

    Exercise Increased Caution in Benin due to unrest, crime, terrorism, and kidnapping. Some areas have increased risk. Read the entire Travel Advisory.

    Do Not Travel to areas of Benin bordering Burkina Faso; Niger; and the Nigerian states of Kebbi, Niger, and Kwara due to crime, terrorism, and kidnapping.

    Advisory summary
    Do not travel to the border region in northern or northeastern Benin for any reason.

    U.S. government employee travel restrictions
    U.S. government employees working in Benin are not allowed to travel to the following areas without Ambassador approval due to safety risks:

    • Alibori Department
    • Atacora Department
    • Borgou Department in areas north, east, and west of Parakou
    • Donga Department in the area north of Djougou
    • Official travel in Borgou Department north, east, and west of Parakou as well as official travel in Donga Department north of Djougou is authorized for day trips only.
    • Safety risks prevent emergency consular services to U.S. citizens in the areas of Benin bordering Burkina Faso; Niger; and the Nigerian states of Kebbi, Niger, and Kwara.
    • There are no safety risks in Benin that would stop the U.S. government’s ability to offer routine or emergency services, except in the identified areas of concern.

    Crime
    Most coastal and southern areas of Benin are safe. However, violent crime can occur in remote locations. These crimes often happen at night and include kidnapping, assault, and armed robbery.

    Stay aware of your surroundings in:

    • Urban areas and crowded markets.
    • Areas near roadblocks, which may be manned by armed groups. Armed groups are present throughout the country.

    Terrorism
    There is risk of terrorist violence, including terrorist attacks and other activity in Benin. Visit the U.S. Department of State’s country reports on terrorism to learn more.

    Terrorist and armed groups have attacked areas near the borders with Burkina Faso and Niger. There have also been kidnappings for ransom in areas of the Alibori and Borgou Departments near the Nigerian border.

    Terrorists may target:

    • Places frequented by foreigners anywhere in the country
    • Popular hotels, clubs, and restaurants
    • Schools
    • Places of worship
    • International diplomatic missions
    • Local security forces

    Unrest
    There have been instances of military activity and civil unrest that resulted in violence in Benin. This type of violence may lead to road and land border closures as well as impacted operations at the Cotonou International Airport. Although U.S. citizens have not been targeted, sporadic military activity or civil unrest may happen suddenly and poses a risk.

    Kidnapping
    Kidnapping for ransom occurs in Benin. Criminal groups and terrorist organizations target both locals and foreign visitors.

    Level 4 - Do Not Travel - Benin’s northern and northeastern border regions

    Do Not Travel to areas of Benin bordering Burkina Faso; Niger; and the Nigerian states of Kebbi, Niger, and Kwara due to crime, terrorism, and kidnapping.

    Terrorists and criminal organizations carry out attacks in northern Benin. Foreign nationals and residents are at risk of kidnapping in this region. The areas of greatest risk are:

    • Pendjari and W National Parks
    • Alibori Department
    • Atacora Department
    • The Forest of the Three Rivers
    • The Oueme Superior Forest
    • All areas east of Route Nationale 10 up to the Benin-Nigeria border, including the cities of Kalele, Nikki, and Segbana

    If you decide to travel to Benin:

    • Have a plan to leave in an emergency that does not depend on U.S. government help. Review our information on Crisis and Evacuations.
    • Review our information on Terrorism, Travel to High-Risk Areas, Crime Abroad, U.S. Citizens Missing Abroad, and for Victims of Crime.
    • Give your itinerary to a family member or friend.
    • Develop a communication plan with family, your employer, or host organization. This helps them monitor your safety and location as you travel through high-risk areas. Specify how you'll confirm you're safe (text, calls, etc.), how often, and who you'll contact first to share the information.
    • Carry a copy of your passport and visa (if applicable). Leave originals in your hotel safe.
    • Do not display signs of wealth, like expensive watches or jewelry.
    • Do not physically resist any robbery attempt.
    • Monitor local media for breaking news. Be prepared to adjust your plans.
    • Keep travel documents up to date and easily accessible.
    • Enroll in the Smart Traveler Enrollment Program (STEP) to get important updates and alerts from the U.S. embassy. Enrolling helps the U.S. embassy contact you or your emergency contact in an emergency.
    • Review the Country Security Report for Benin.
    • Visit the Centers for Disease Control and Prevention (CDC) website for the latest Travel Health Information for Benin. 
    • Whether you are a first time or frequent traveler, use the International Travel Checklist.
    • We highly recommend that you buy travel insurance before you travel. Check with your travel insurance provider about evacuation assistance, medical insurance, and trip cancelation coverage.

  1. Grenada - Level 2: Exercise Increased Caution

    The advisory level was increased to 2. The “crime” risk indicator was added. Areas of increased risk were removed. Advisory summary was updated.

    Exercise Increased Caution in Grenada due to risk of crime.

    Advisory summary
    Violent crime can occur anywhere in Grenada. American citizens in Grenada have been victims of armed robbery, assault, burglary, and rape. In some cases, American citizens have been killed. Police response times are not as fast as one may expect in the United States.

    If you decide to travel to Grenada:

    • Review our information on Crime Abroad and for Victims of Crime.
    • Do not physically resist any robbery attempt.
    • Use caution when walking or driving at night.
    • Keep a low profile.
    • Stay aware of your surroundings.
    • Do not answer your door at your hotel or residence unless you know who it is.
    • University students: Contact campus security in the event of an on-campus emergency. Security staff may respond more quickly than local police.
    • Boaters: Use caution if unfamiliar people or watercraft approach your boat, whether at anchor or at sea.
    • Enroll in the Smart Traveler Enrollment Program (STEP) to get important updates and alerts from the U.S. embassy or consulate. Enrolling helps the U.S. embassy or consulate contact you or your emergency contact in an emergency.
    • Review the Country Security Report.
    • Visit the Centers for Disease Control and Prevention (CDC) website for the latest Travel Health Information for Grenada.
    • Whether you’re a first time or frequent traveler, use the International Travel Checklist.
    • We highly recommend that you buy travel insurance before you travel. Check with your travel insurance provider about evacuation assistance, medical insurance, and trip cancelation coverage.

  1. Russia - Level 4: Do Not Travel

    There were no changes to the advisory level or risk indicators. Advisory summary was updated.

    Advisory summary

    Do not travel to Russia due to:

    • Danger associated with the continuing war between Russia and Ukraine.
    • The risk of harassment or wrongful detention by Russian security officials.
    • The arbitrary enforcement of local laws.
    • The possibility of terrorism.

    U.S. citizens in Russia should leave immediately
    The U.S. government has limited ability to help U.S. citizens in Russia, especially outside of Moscow. The U.S. Embassy in Moscow has reduced its staff. The Russian government has also restricted travel for embassy personnel. All U.S. consulates in Russia have suspended operations, including consular services. 

    Do not travel to Russia for any reason
    The U.S. Embassy in Moscow has limited ability to assist in the case of a detention of a U.S. citizen. There is no guarantee that the Russian government will grant the U.S. Embassy consular access to detained U.S. citizens. U.S. citizens may serve their entire prison sentence without release. The risk of wrongful detention of U.S. citizens remains high. Even if a case is determined wrongful, there is no guarantee of release.

    Russian officials often question and threaten U.S. citizens without reason. Russian security services have arrested U.S. citizens on false charges. They have denied them fair treatment and convicted them without credible evidence. Russian authorities have opened questionable investigations against U.S. citizens for their religious activities.

    There have been drone attacks and explosions near the border with Ukraine, and in Moscow, Kazan, St. Petersburg, and other large cities. In 2024, ISIS Khorasan claimed responsibility for the attack at Crocus Music Hall in Moscow. This attack killed 130 people. They also targeted places of worship in Dagestan. In an emergency, you should follow instructions from local authorities and seek shelter.

    Dual citizenship
    Russia will not recognize your U.S. citizenship if you are a dual U.S.-Russian citizen or have a claim to Russian citizenship.

    • Russia has blocked U.S. consular officers from visiting detained dual U.S.-Russian citizens.
    • The Russian government has forced dual citizens to join the military. They also have stopped them from leaving the country.
    • In 2022, Russia started drafting citizens for the war in Ukraine. The military draft is ongoing.
    • Failure to adhere to Russian laws and regulations on dual citizenship can result in arrest.

    Demonstrations
    In Russia, peaceful assembly and freedom of speech are not protected rights. U.S. citizens should avoid protests and taking photos of security staff at these events. Russian authorities have arrested U.S. citizens who have joined protests. Russians and U.S. citizens have been detained for posts on social media.

    Electronic devices
    Reconsider bringing electronic devices into Russia. U.S. citizens should assume all electronic communications and devices in Russia are monitored by Russian security services. Russian security services have arrested U.S. citizens and other foreign nationals based on information found on electronic devices. This includes information that was created, transmitted, or stored while in another country.

    Debit and credit cards
    U.S. credit and debit cards no longer work in Russia. Due to sanctions, sending electronic money transfers from the United States to Russia is nearly impossible. The U.S. Embassy cannot assist with transferring money to circumvent sanctions.

    Air travel
    There are few commercial air travel options available. It may not be easy to book flights on short notice. If you wish to leave Russia, you should make your own travel plans. The U.S. Embassy can only offer limited help to U.S. citizens trying to leave. Transportation options could become even more limited at any time.

    Visit our website for information for U.S. Citizens Seeking to Depart Russia.

    The Federal Aviation Administration (FAA) has downgraded Russia's air safety rating from Category 1 to Category 2 due to safety concerns. U.S. government personnel are generally not allowed to fly on Russian airlines due to safety concerns.

    Additionally, the FAA banned U.S. flights within certain areas of Russian airspace, by issuing a Notice to Airmen (NOTAM). This is due to risks to civil aviation operating within or in the vicinity of these certain areas. For more information U.S. citizens should consult the Federal Aviation Administration’s Prohibitions, Restrictions and Notices.

    Laws and special circumstances
    Russian officials have questioned, threatened, and detained U.S. citizens without reason. This includes both former and current U.S. government and military personnel, as well as private U.S. citizens. Russian authorities have a history of wrongfully detaining U.S. nationals and using them as bargaining chips.

    • U.S. citizens may become victims of harassment, mistreatment, and extortion.
    • Russian authorities do not always notify the U.S. embassy about the detention of a U.S. citizen. They may delay or deny U.S. consular help.
    • Russian security services target foreign nationals and international organizations considered “undesirable.”
    • Russian law allows authorities to punish foreigners for treason. This includes working for organizations that Russia perceives as acting against Russian interests. Former and current U.S. government employees and contractors should pay special attention to this part of Russian law.

    Security
    Drone attacks and explosions have taken place near the border with Ukraine and in Moscow, Kazan, St. Petersburg, and other large cities. In an emergency, you should follow instructions from local authorities and seek shelter.

    Russia's war in Ukraine has destabilized security in southwestern Russia. In October 2022, the Russian government declared martial law in the following border areas with Ukraine: Bryansk, Kursk, Belgorod, Voronezh, Rostov, and Krasnodar.

    Under martial law, authorities can:

    • Set curfews
    • Seize property
    • Restrict movement
    • Detain foreigners
    • Forcibly relocate residents
    • Limit public gatherings

    Russian authorities have questioned, detained, and arrested people for “acting against Russia's interests.” Local authorities have targeted people for posting on social media or supporting "anti-Russian" groups. They have punished people for criticizing the government or military.

    Gay and lesbian travelers
    The Russian government's "propaganda" law bans discussion of gay and lesbian topics. The community has been labeled as “extremist,” and it is considered a crime to support the human rights of gay and lesbian people in Russia. Displaying certain symbols, including the rainbow flag, is a crime. Foreigners found guilty of violating this law may be arrested and detained for up to 15 days and then deported.

    Terrorism
    Terrorists continue to plan and carry out attacks in Russia. The March 2024 Crocus City Hall attack in Moscow proved terrorists can strike without warning.

    U.S. government employees working in Russia are prohibited from traveling to the North Caucasus, including Chechnya and Mt. Elbrus.

    Russian annexation of territories
    The international community does not recognize Russia’s purported annexation of Crimea, Donetsk, Luhansk, Kherson, and Zaporizhzhya.

    Russia staged its full-scale invasion of Ukraine, in part, from occupied Crimea. There is a heavy Russian military presence in these areas and intense fighting across these regions.

    Russian authorities have abused foreigners and locals. In particular, they have targeted people who they see as opposing Russia’s authority.

    The U.S. Embassy in Kyiv, Ukraine offers consular services to U.S. citizens in Crimea, Donetsk, Luhansk, Kherson, and Zaporizhzhya. However, the ongoing war limits the embassy's ability to help U.S. citizens in these areas.

    If you choose to disregard the Travel Advisory and decide to travel to Russia:

    • The Department has determined that the risk of wrongful detention of U.S. nationals is significant.
    • Be ready for the possibility of detention for an unknown amount of time, possibly without a clear reason, and without the ability to contact your embassy or anyone else for help.
    • Prepare a will and designate appropriate insurance beneficiaries or power of attorney.
    • Share important documents, login information, and points of contact with loved ones so that they can manage your affairs if you are unable to return as planned to the United States. Review this list of documents to prepare for your trip.
    • Discuss a plan with loved ones regarding care and custody of children, pets, property, belongings, non-liquid assets (collections, artwork, etc.), funeral wishes, etc.
    • Leave DNA samples with your medical provider in case it is necessary for your family to access them.
    • Develop a communication plan with family, your employer or host organization. List how and when you'll confirm you're safe (text or call). Specify how often you will do this.
    • Have evacuation plans that do not rely on U.S. government assistance. Review our information on Crisis and Evacuations
    • Visit our website on Terrorism and Travel to High-Risk areas.
    • Consider the risks involved in having dual U.S.-Russian nationality.
    • Log out of all social media accounts and do not access your social media accounts while in Russia.
    • Keep travel documents up-to-date and easily accessible.
    • Stay aware of your surroundings.
    • Stay alert in tourist spots.
    • Follow the instructions of local authorities. 
    • Monitor local media for breaking news. Be prepared to adjust your plans. 
    • Enroll in the Smart Traveler Enrollment Program (STEP) to get important updates and alerts from the U.S. embassy or consulate. Enrolling helps the U.S. embassy or consulate contact you or your emergency contact in an emergency.  
    • Review the Country Security Report for Russia.
    • Visit the Centers for Disease Control and Prevention (CDC) website for the latest Travel Health Information for Russia.
    • We highly recommend that you buy travel insurance before you travel. Check with your travel insurance provider about evacuation assistance, medical insurance, and trip cancelation coverage.

CISI Insurance

  • All students must register for CISI insurance prior to any university-sponsored international travel.
  • UW Madison and UW Stout students and employees must register for CISI insurance prior to beginning an international trip.
  • It is recommended to contact your campus International Education Office or Risk Management Office to enroll in CISI insurance.