Special Topics
EntryAssist
Covid-19 Travel Country Entry Assistance
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Entry testing requirements
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Testing types and timing
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Proof of vaccination requirements
International Travel FAQ
Travelers should first check Concur for lodging arrangements. If no suitable options are available, travelers may book with a lodging establishment of their choosing so long as the rate is below the rate maximum for the location. Acceptable lodging includes: hotels, hostels and Airbnb. In-kind lodging is allowable, but no expenses may be submitted for reimbursement if this lodging method is chosen.
Air travel must be booked with the designated agency. International flights in excess of 8 hours may book Premium Economy seats.
Exception: If the traveler is purchasing the airfare while in travel status, outside of the United States, to a destination other than the United States, the airfare may be purchased directly with the air carrier. Third party sites (such as Expedia) are still non-reimbursable.
All international faculty/staff travelers are strongly encouraged to register for CISI insurance. Students are required to register for this insurance. Contact your risk management or international education office for registration instructions.
Other travel insurances are not required, recommended or reimbursable.
Car Rental Insurance:
- UW Risk Management recommends purchasing insurance with all international rentals.
Special Considerations for International Travel can be found in the Miscellaneous Travel Expenses Policy. Receipts are required regardless of cost for the below items.
Reimbursable costs associated with Foreign/International travel:
- Cost of testing required for travel (i.e. COVID testing)
- Travel visas
- required inoculations/vaccinations
- foreign transaction fees incurred on corporate cards
- business communications, including international calling plans when accompanied by business justification (individual phone calls are part of the M&IE per diem allowance)
Visa/Passport Services
For expedited processing, we have partnered with CIBT Visas, the largest travel visa and passport company in the world. University of Wisconsin students, faculty and administrators are entitled to significantly reduced CIBT processing fees. CIBT’s Customer Care Center is available toll free at 800-577-2428 Monday through Friday from 8:30 a.m. – 9:00 p.m. Eastern Time.
The CIBT dedicated portal for the University of Wisconsin can be found at: cibtvisas.com/wisconsin
The account code is 29249, please reference this number if contacting CIBT via phone.
U.S. Department of State RSS Feed
As a first step in planning any trip abroad, check the Travel Advisories for your intended destination.
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Democratic Republic of the Congo - Level 3: Reconsider Travel
11 August 2025 | 7:00 pm
Updated due to changes to the Travel Advisory level, U.S. government restrictions on personnel, and information on armed conflict in North and South Kivu.
Reconsider travel to the Democratic Republic of the Congo (DRC) due to crime, and civil unrest. Some areas have increased risk due to armed conflict. Read the entire Travel Advisory.
Do Not Travel To:
- North and South Kivu provinces due to crime, terrorism, civil unrest, armed conflict, and kidnapping.
- Ituri province due to crime, civil unrest, terrorism, armed conflict, and kidnapping.
- Tanganyika, Haut Lomami, and the 3 Kasai provinces (Kasai, Kasai-Oriental, Kasai-Central) due to crime, civil unrest, armed conflict, and kidnapping.
- Mai-Ndombe province due to ethnic/communal violence.
Country Summary: Violent crime is common. This includes armed robbery, armed home invasion, and assault. Local police lack the resources to respond to serious crime in a timely and adequate manner. Assailants may pose as police or security agents. DRC law enforcement does not always inform the U.S. embassy when they arrest a U.S. citizen. They may also delay access to detained or charged U.S. citizens. DRC law enforcement has used violence and threats during interrogations.
Demonstrations are common in many cities, and some have turned violent. Police may respond with force, resulting in deaths and arrests. Looting, assault, traffic obstruction, property damage, and other violent actions occur when police don't respond in a timely manner, or at all.
The U.S. government cannot provide emergency consular services to U.S. citizens outside of Kinshasa due to poor infrastructure and security risks. Due to the risks in the country, minor dependents cannot accompany U.S. government employees who work in the DRC.
Review the country information page for additional information on travel to the Democratic Republic of the Congo.
If you decide to travel to the Democratic Republic of the Congo:
- Visit our website for Travel to High-Risk Areas.
- Avoid demonstrations and crowds.
- Use caution when walking or driving.
- Always have a photocopy of your U.S. passport and DRC visa. Keep originals in a secure location. Carry your U.S. passport and DRC visa when crossing provincial borders or flying domestically.
- If you are arrested or detained, ask police or prison officials to notify U.S. Embassy Kinshasa immediately.
- Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts from the U.S Embassy and make it easier to locate you in an emergency.
- Review the Country Security Report for the DRC.
- Prepare a plan for emergency situations. Review the Traveler’s Checklist. Ensure that documents and medications are easy to locate in case you need to leave on short notice.
- Visit the CDC page for the latest Travel Health Information related to your travel and return to the United States.
- We highly recommend that you buy insurance before you travel. Check with your travel insurance provider about evacuation assistance, medical insurance, and trip cancellation coverage.
- Develop a communication plan with family, your employer or host organization. Specify how you'll confirm you're safe (text, calls, etc.), how often, and who you'll contact first to share the information.
North and South Kivu Provinces – Level 4: Do Not Travel
Active fighting is ongoing between armed groups and government military forces in the Kivu provinces; the M23 armed group is occupying major cities of Goma and Bukavu. Missiles and armed drones have been used in the conflict. The fighting has forced thousands of people from their homes which can cause instability in the province.Violent crime is common throughout the Kivu provinces. This includes murder, rape, kidnapping, and pillaging. Road travelers are common targets for ambush, armed robbery, and kidnapping.
Terrorist and armed groups operate in the Kivu provinces. They have attacked military and civilian targets. This includes aid workers, businesspeople, and other NGO staff in the area.
There is risk of terrorist violence, including terrorist attacks and other activity in North and South Kivu provinces. Visit the U.S. Department of State's country reports on terrorism to learn more.
Demonstrations and large gatherings can occur throughout the region, especially in urban areas. Mobs can form rapidly and turn violent, posing a threat to bystanders.
Due to the security risks, U.S. government employees working in the DRC must obtain special authorization to travel to North and South Kivu Provinces. Due to the risks, the U.S. government is unable to provide emergency services to U.S. citizens in the Kivu provinces.
Do not travel to these areas for any reason.
Visit our website for Travel to High-Risk Areas.
Ituri Province – Level 4: Do Not Travel
Violent crime continues throughout Ituri province. This includes murder, rape, kidnapping, and pillaging. Road travelers are common targets for ambush, armed robbery, and kidnapping.Terrorist and armed groups operate in Ituri province. They have targeted both military and civilian sites. This includes humanitarian aid workers and other NGO staff in the area.
There is risk of terrorist violence, including terrorist attacks and other activity in Ituri province. Visit the U.S. Department of State's country reports on terrorism to learn more.
Demonstrations and large gatherings can occur throughout these regions, especially in urban areas. Mobs can form rapidly and turn violent, posing a threat to bystanders.
Armed groups, individuals, and military forces routinely clash with each other. Civilians are frequently targeted in attacks.
Due to the security risks, U.S. government employees working in the DRC must obtain special authorization to travel to Ituri province. Due to the risks, the U.S. government is unable to provide emergency services to U.S. citizens in Ituri province.
Do not travel to these areas for any reason.
Visit our website for Travel to High-Risk Areas.
Tanganyika, Haut Lomami, and the 3 Kasai Provinces – Level 4: Do Not Travel
Violent crime like murder, rape, kidnapping, and robbery are common in these areas:- Tanganyika
- Haut Lomami
- Kasai provinces: Kasai Oriental, Kasai Central, and Kasai.
Road travelers are common targets for ambush, armed robbery, and kidnapping.
Demonstrations and large gatherings can occur throughout these regions, especially in urban areas. Mobs can form rapidly and turn violent, posing a threat to bystanders.
Armed groups, individuals, and military forces routinely clash with each other. Civilians are frequently targeted in attacks.
Due to the security risks, U.S. government employees working in the DRC must obtain special authorization to travel to eastern DRC Region and the 3 Kasai provinces. Due to the risks, the U.S. government is unable to provide emergency services to U.S. citizens in eastern DRC Region and the 3 Kasai provinces.
Do not travel to these areas for any reason.
Visit our website for Travel to High-Risk Areas.
Mai-Ndombe Province – Level 4: Do Not Travel
Violence in Mai-Ndombe is rising. There are also more police and military in the area, especially along the Route Nationale 17. Government security officials may limit travel for U.S. citizens when violence rises. Activity of armed groups could block passenger and freight traffic on regional routes in the province. Protests can occur without warning.Due to the security risks, U.S. government employees working in the DRC must obtain special authorization to travel to Mai-Ndombe province. Due to the risks, the U.S. government is unable to provide emergency services to U.S. citizens in Mai-Ndombe province.
Do not travel to these areas for any reason.
Visit our website for Travel to High-Risk Areas
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Mexico Travel Advisory - Level 2: Exercise Increased Caution
11 August 2025 | 7:00 pm
Exercise increased caution
in Mexico due to terrorism, crime, and kidnapping.
- Many violent crimes take place in Mexico. They include homicide, kidnapping, carjacking, and robbery. There is a risk of terrorist violence, including terrorist attacks and other activity in Mexico. Visit the U.S. Department of State’s country reports on terrorism to learn more.
- The U.S. government has limited ability to help in many parts of Mexico. U.S. government employees are not allowed to travel to certain high-risk areas.
- Due to security risks, U.S. citizens should follow the same restrictions as U.S. government employees while traveling.
- Emergency services are limited or unavailable in remote or rural areas.
- If you encounter a road checkpoint, you should comply. Fleeing or ignoring instructions can lead to you being hurt or killed.
- Check the map of restricted areas.
U.S. government employee travel restrictions (U.S. citizens are advised to follow):
- May not travel between cities after dark.
- Must rely on dispatched vehicles from regulated taxi stands or app-based services like Uber or Cabify and may not wave down taxis on the street.
- Should avoid traveling alone, especially in remote areas.
- May not drive between Mexican border cities, the U.S.-Mexico border and the interior of Mexico. There are some limited exceptions.
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United Arab Emirates - Level 2: Exercise Increased Caution
7 August 2025 | 7:00 pm
Reissued to reflect current security conditions.
Exercise increased caution in the United Arab Emirates due to the threat of terrorism and missile or drone attacks.
Country Summary: Residents and visitors generally find a safe and secure environment in the UAE. However, elevated regional tensions have aggravated the risk of aerial and other terror attacks across the region. Terrorists may attack with little or no warning and may target tourist locations, transportation hubs, shopping areas, government facilities, places of worship, and in particular locations associated with the Jewish and Israeli communities.
The Federal Aviation Administration (FAA) has issued an advisory Notice to Air Missions (NOTAM) recommending caution for U.S. air carriers and commercial operators operating in the Middle East, including the UAE. For more information, U.S. citizens who plan to travel to the region should check the FAA’s Prohibitions, Restrictions and Notices.
Residents and visitors should be aware the UAE has strict rules on social behavior, drug possession, traffic violations, and financial crimes. Breaking these rules can lead to arrest and/or an exit ban. U.S. citizens should review the Department of State’s Country Information Page for the UAE to learn about local laws, special circumstances, and additional information about travel to the United Arab Emirates. media for breaking events and be prepared to adjust your plans.
- Monitor local media for breaking events and be prepared to adjust your plans.
- Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
- Follow the Department of State on Facebook and X/Twitter.
- Follow the U.S. Mission to the UAE on Facebook, Instagram, and X, and visit the Mission website.
- Review the Country Security Report for the United Arab Emirates.
- Visit the CDC page for the latest Travel Health Information related to your travel.
- Prepare a contingency plan for emergency situations. Review the Traveler’s Checklist.
CISI Insurance
- All students must register for CISI insurance prior to any university-sponsored international travel.
- UW Madison and UW Stout students and employees must register for CISI insurance prior to beginning an international trip.
- It is recommended to contact your campus International Education Office or Risk Management Office to enroll in CISI insurance.