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International Travel FAQ

Travelers should first check Concur for lodging arrangements. If no suitable options are available, travelers may book with a lodging establishment of their choosing so long as the rate is below the rate maximum for the location. Acceptable lodging includes: hotels, hostels and Airbnb. In-kind lodging is allowable, but no expenses may be submitted for reimbursement if this lodging method is chosen. 

Air travel must be booked with the designated agency. International flights in excess of 8 hours may book Premium Economy seats.

Exception: If the traveler is purchasing the airfare while in travel status, outside of the United States, to a destination other than the United States, the airfare may be purchased directly with the air carrier. Third party sites (such as Expedia) are still non-reimbursable. 

All international faculty/staff travelers are strongly encouraged to register for CISI insurance. Students are required to register for this insurance.  Contact your risk management or international education office for registration instructions. 

Other travel insurances are not required, recommended or reimbursable. 

Car Rental Insurance:

    1. UW Risk Management recommends purchasing insurance with all international rentals.

Special Considerations for International Travel can be found in the Miscellaneous Travel Expenses Policy. Receipts are required regardless of cost for the below items.

Reimbursable costs associated with Foreign/International travel:

  • Cost of testing required for travel (i.e. COVID testing)
  • Travel visas
  • required inoculations/vaccinations
  • foreign transaction fees incurred on corporate cards
  • business communications, including international calling plans when accompanied by business justification (individual phone calls are part of the M&IE per diem allowance)

Visa/Passport Services

For expedited processing, we have partnered with CIBT Visas, the largest travel visa and passport company in the world. University of Wisconsin students, faculty and administrators are entitled to significantly reduced CIBT processing fees. CIBT’s Customer Care Center is available toll free at 800-577-2428 Monday through Friday from 8:30 a.m. – 9:00 p.m. Eastern Time.

The CIBT dedicated portal for the University of Wisconsin can be found at: cibtvisas.com/wisconsin

The account code is 29249, please reference this number if contacting CIBT via phone.

 

U.S. Department of State RSS Feed

As a first step in planning any trip abroad, check the Travel Advisories for your intended destination.

  1. Lebanon - Level 4: Do Not Travel

    Updated to reflect ordered departure of non-emergency U.S. government personnel and family members of government personnel on February 23.

    Do Not Travel to Lebanon due to crime, terrorism, civil unrest, kidnapping, unexploded landmines, and the risk of armed conflict. Some areas, especially near the borders, have increased risk. Read the entire Travel Advisory.

    On February 23 the Department of State ordered the departure of non-emergency U.S. government personnel and family members of government personnel due to the security situation in Beirut. U.S. Embassy Beirut personnel are restricted from personal travel without advance permission. Additional travel restrictions may be imposed on U.S. personnel under Chief of Mission security responsibility, with little to no notice due to increased security issues or threats.

    Country Summary: U.S. citizens in Lebanon should be aware that consular officers from the U.S. Embassy are not always able to travel to assist them. The Department of State considers the threat to U.S. government personnel in Beirut serious enough to require them to live and work under strict security. The internal security policies of the U.S. Embassy may be adjusted at any time and without advance notice.

    Terrorist groups continue plotting possible attacks in Lebanon. Terrorists may conduct attacks with little or no warning targeting tourist locations, transportation hubs, markets/shopping malls, and local government facilities.

    Local security authorities have noted a rise in violent crimes, including political violence. Multiple unsolved killings in Lebanon may have been politically motivated.

    Kidnapping, whether for ransom, political motives, or family disputes, has occurred in Lebanon. Suspects in kidnappings may have ties to terrorist or criminal organizations.

    Unexploded landmines and explosive remnants of war are a hazard along the border with Syria. Heed land mine warning signs. Do not venture off the road into areas marked off with red and white plastic tape. Avoid roadside ditches, shoulders, and unmarked trails. Never touch anything resembling unexploded munitions.

    U.S. citizens should avoid demonstrations and exercise caution if in the vicinity of any large gatherings or protests as these have the potential to turn violent quickly and with little notice. Protesters have blocked major roads, including thoroughfares between downtown Beirut and the area where the U.S. Embassy is located, and between Beirut and Beirut-Rafic Hariri International Airport.

    Read the country information page for additional information on travel to Lebanon.

    If you decide to travel to Lebanon:

    • Visit our website for information on Travel to High-Risk Areas.
    • Appoint one family member to serve as the point of contact with kidnappers/hostage-takers, media, U.S. and host country government agencies, and members of Congress if you are kidnapped, or taken hostage.
    • Keep travel documents up to date and easily accessible.
    • Do not touch unknown metal objects and avoid traveling off well-used roads, tracks, and paths due to risk of unexploded ordnance.
    • Avoid demonstrations and crowds.
    • Stay alert in locations frequented by tourists.
    • Monitor local media for breaking events and adjust your plans based on new information.
    • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
    • Follow the Department of State on Facebook  and X.
    • Review the Country Security Report for Lebanon.
    • Visit the CDC page for the latest Travel Health Information related to your travel.
    • U.S. citizens who travel abroad should always have a contingency plan for emergency situations. Review the Traveler’s Checklist.

    Southern Lebanon – Level 4: Do Not Travel, Depart If You Are There (See map below)

    The U.S. Embassy strongly urges U.S. citizens to avoid southern Lebanon and to depart if you are there; that is, all parts of Lebanon south of the city of Saida, to include inland areas, as illustrated in the map below. There have continued to be instances of military activity in South Lebanon and near the Syrian border since the November 2024 cessation of hostilities arrangement.

    Border with Syria – Level 4: Do Not Travel, Depart If You Are There

    The U.S. Embassy strongly urges U.S. citizens to avoid the Lebanon-Syria border and to depart if you are there. This area has seen clashes between Lebanese security forces and Syrian-based groups, as well as recent airstrikes. The U.S. Department of State also warns U.S. citizens of the risk of traveling on flights that fly over Syria, which include some flights to and from Beirut.

    Refugee Settlements – Level 4: Do Not Travel, Depart If You Are There

    The U.S. Embassy urges U.S. citizens to avoid travel to refugee settlements in Lebanon and depart if you are there. These settlements are prone to outbreaks of violence including shootings and explosions.

    Visit our website for Travel to High-Risk Areas.

  1. Malaysia - Level 1: Exercise Normal Precautions

    There were no changes to the advisory level or risk indicators. Advisory summary was updated. The geographic area in Sabah State subject to Level 2 carveout with a K indicator was revised.

    Exercise normal precautions in Malaysia. Some areas have increased risk. Read the entire Travel Advisory.

    Exercise increased caution on islands and maritime areas off the coast of Eastern Sabah from Kudat in the north to Tawau in the south due to risk of kidnapping.

    Advisory summary
    Malaysia is generally a safe destination for travelers.

    Level 2 - Exercise Increased Caution - Islands and Maritime Areas Off the Coast of Sabah State

    Exercise increased caution on islands and maritime areas off the coast of Eastern Sabah from Kudat in the north to Tawau in the south due to risk of kidnapping.

    Kidnappings-for-ransom have occurred in this area, targeting island resorts and maritime activities. U.S. government employees working in Malaysia need special authorization to travel to this area, and due to its remote location, the U.S. government has limited ability to offer emergency services.  

    If you decide to travel to islands and maritime areas between Kudat and Tawau in eastern Sabah State:

    If you decide to travel to Malaysia:

    • Enroll in the Smart Traveler Enrollment Program (STEP) to get important updates and alerts from the U.S. embassy or consulate. Enrolling helps the U.S. embassy or consulate contact you or your emergency contact in an emergency.
    • Review the Country Security Report for Malaysia.
    • Visit the Centers for Disease Control and Prevention (CDC) website for the latest Travel Health Information for Malaysia.
    • Whether you’re a first time or frequent traveler, use the International Travel Checklist.
    • We highly recommend that you buy travel insurance before you travel. Check with your travel insurance provider about evacuation assistance, medical insurance, and trip cancelation coverage.

     

  1. Afghanistan - Level 4: Do Not Travel

    There was no change to the advisory level.

    Do not travel to Afghanistan due to civil unrest, crime, terrorism, risk of wrongful detention, kidnapping, natural disasters, and limited health facilities.

    Do not travel to Afghanistan for any reason

    • We urge American citizens in Afghanistan to leave immediately. U.S. citizens seeking U.S. government help to leave the country should email their complete biographic details, contact information (email and phone number), and U.S. passport number to AfghanistanACS@state.gov.
    • The U.S. Embassy in Kabul suspended operations in 2021. The U.S. government cannot provide routine or emergency consular services to U.S. citizens in Afghanistan.
    • The Taliban actively surveil and monitor travelers. U.S.-Afghan dual nationals and U.S. citizens linked to NGOs face higher risks of surveillance.  The Taliban’s so-called General Directorate of Intelligence (GDI) and the Ministry for the Promotion of Virtue and Prevention of Vice and Complaints (PVPV) are responsible for enforcing directives and edicts issued by Taliban authorities.
    • Multiple terrorist groups are active in Afghanistan. U.S. citizens are targets of kidnapping and hostage-taking, and may become targets for violence.

    There is a high risk of wrongful detention of U.S. nationals in Afghanistan.

    • All American citizens, including tourists and U.S.-Afghan dual nationals, are targeted for detention. Lawful Permanent Residents who previously supported the United States in Afghanistan may also be targeted. For example, anyone who worked as an interpreter could be targeted. The Taliban have harassed and detained aid, faith-based organization, and humanitarian workers. Foreigners are often viewed with suspicion. Reasons for detention may be unclear or arbitrary.
    • Even if you are registered with the appropriate authorities to conduct business, the risk of detention is high.  
    • Detention conditions are severe. The Taliban do not permit the United States to conduct welfare checks on U.S. citizens in detention, including by phone.
    • Detention can be long. Even if a case is determined to be a wrongful detention, there is no guarantee of release. While in detention, American citizens have limited or no access to medical attention. They may face physical abuse.

    Natural disaster

    • Afghanistan is a seismically active region, with frequent and devastating earthquakes. Earthquakes have caused mass casualties and critical damage to homes and infrastructure. In September 2025, a 6.0 magnitude earthquake struck the eastern region of Afghanistan, killing over 1,100 people.

    Aviation Safety Oversight

    • The U.S. Federal Aviation Administration (FAA) has not assessed Afghanistan's Civil Aviation Authority for compliance with international standards for aviation safety oversight. FAA’s website includes more information on its assessment program.  

    The FAA has issued a Notice to Airmen (NOTAM) and a Special Federal Aviation Regulation (SFAR) due to risks to civil aviation operating within or in the vicinity of Afghanistan. For more information, U.S. citizens should consult the Federal Aviation Administration’s Prohibitions, Restrictions and Notices.

    Read the country information page for additional information on travel to Afghanistan.

    For U.S. citizens in Afghanistan despite this Travel Advisory:

    • Be aware of your surroundings and monitor local security developments at all times.
    • Keep a low profile.
    • Monitor local media for breaking news and be prepared to adjust your plans.
    • Keep travel documents up to date and easily accessible.
    • Share your travel and movement plans with a trusted person.
    • Make contingency plans to leave Afghanistan that do not rely on U.S. government assistance.
    • Draft a will and designate appropriate insurance beneficiaries or power of attorney.
    • Discuss a plan with loved ones regarding care/custody of children, pets, property, belongings, non-liquid assets (collections, artwork, etc.), funeral wishes, etc.
    • Leave DNA samples with your medical provider for family access if needed.
    • Enroll in the Smart Traveler Enrollment Program (STEP) to receive security updates and ensure you can be located in an emergency.
    • Follow the Department of State on Facebook and Twitter/X.
    • Consider the risks involved in traveling while possessing dual U.S.-Afghan nationality.
    • Visit our website for Travel to High-Risk Areas.
    • Read the Country Security Report for Afghanistan.
    • Prepare a contingency plan for emergency situations. Review the Traveler’s Checklist.
    • Visit the CDC page for the latest Travel Health Information related to your travel. 

CISI Insurance

  • All students must register for CISI insurance prior to any university-sponsored international travel.
  • UW Madison and UW Stout students and employees must register for CISI insurance prior to beginning an international trip.
  • It is recommended to contact your campus International Education Office or Risk Management Office to enroll in CISI insurance.