SAP Concur Real Time Status

24 July 2026 | 8:00 am

We identified a service disruption affecting the availability of the Concur application in the APJ1, US2 Data, and Concur Cloud for Public Sector (CCPS) data centers. All customers hosted in the affected data centers experienced this impact. On the login page, users received the following error message: "Sorry, Concur is currently unavailable." The error occurred before users could enter their login credentials, preventing access to the application. Users who were already logged in during the impact window were logged out of the system and encountered the same error when attempting to access the Concur application. No workaround was available during the period of impact. Services have returned to normal operating levels. We will continue to monitor for the next 1-2 hours to verify stability. Once verified as stable the incident will be resolved

24 July 2026 | 7:41 am

We are working to determine the user impact and will provide information as it becomes available.

23 July 2026 | 5:46 pm

We identified a service degradation affecting user logins in the US2 and EU2 Data Centers. During the time of impact approximately 48% of attempted logins in the US2 Data Center were blocked,  and approximately 10% of attempted logins in the EU2 Data Center were blocked. Users attempting to sign in using either Single Sign-On (SSO) or a username and password may have intermittently encountered the following error message: "Sorry, something went wrong." When this error occurred, users may have been able to successfully login and access services after multiple attempts. Users that were already logged in during the time of impact were able to continue with their work. Workaround: During the impact period, users may have been able to successfully access services after multiple login attempts. The Incident Response Team (IRT) determined that a recent change caused intermittent login issues for some users. The issue was resolved by updating the affected authentication configuration, restoring normal login functionality. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will be conducted, and a root cause analysis report provided when that investigation is complete.

23 July 2026 | 5:14 pm

We identified and resolved a service degradation affecting user logins in the US2 and EU2 Data Centers. The Incident Response Team (IRT) is working to provide the overall Customer Base Impact and will provide this information when available. During the time of impact, users attempting to sign in using either Single Sign-On (SSO) or a username and password may have intermittently encountered the following error message: "Sorry, something went wrong." When this error occurred, users may have been able to successfully login and access services after multiple attempts.  Users that were already logged in during the time of impact were able to continue with their work. Workaround: During the impact period, users may have been able to successfully access services after multiple login attempts. Services have returned to normal operating levels. We will continue to monitor for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

23 July 2026 | 4:41 pm

We are working to determine the user impact and will provide information as it becomes available.