SAP Concur Real Time Status

16 June 2026 | 8:40 pm

All Sabre customers in the US2,EU2 and Concur Cloud for Public Sector Data Centers experienced approximately 95% functional degradation when attempting to book Hilton properties. At the Review and Book stage, users may have encountered the error: “We are unable to complete your booking at this time. Please wait and try again later.” This error occurred after selecting Book and Continue, preventing completion of the reservation. The Incident Response Team (IRT) worked closely with Sabre. Their Lodging Team successfully implemented a fix on their end, and service has been fully restored.

16 June 2026 | 8:14 pm

User impact since that last update has changed. All Sabre customers in the US2,EU2 and Concur Cloud for Public Sector Data Centers experienced approximately 95% functional degradation when attempting to book Hilton properties. At the Review and Book stage, users may have encountered the error: “We are unable to complete your booking at this time. Please wait and try again later.” This error occurred after selecting Book and Continue, preventing completion of the reservation. Internal testing indicated that attempting to retry or refresh the page after receiving the error results in no changed behavior. At this time, Hilton bookings cannot be finalized, while bookings for other hotel chains remain unaffected and can be completed successfully. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

16 June 2026 | 7:04 pm

User impact since that last update remains unchanged. All Sabre customers in the US2 and EU2 Data Centers are currently experiencing approximately 95% functional degradation when attempting to book Hilton properties. At the Review and Book stage, users may encounter the error: “We are unable to complete your booking at this time. Please wait and try again later.” This error occurs after selecting Book and Continue, preventing completion of the reservation. Internal testing indicates that attempting to retry or refresh the page after receiving the error results in no changed behavior. At this time, Hilton bookings cannot be finalized, while bookings for other hotel chains remain unaffected and can be completed successfully. Workaround: A workaround for this issue is not available at this time. The Incident Response Team (IRT) is actively engaged with Sabre, and their Lodging Team is currently deep in the debugging process to pinpoint the root cause and finalize the necessary steps needed for a fix. Our next scheduled update will be in four hours or sooner should a significant change occur.

16 June 2026 | 3:20 pm

User impact since that last update remains unchanged. All Sabre customers in the US2, EU2, and Concur Cloud for Public Sector Data Centers are currently experiencing approximately 95% functional degradation when attempting to book Hilton properties. At the Review and Book stage, users may encounter the error: “We are unable to complete your booking at this time. Please wait and try again later.” This error occurs after selecting Book and Continue, preventing completion of the reservation. Internal testing indicates that attempting to retry or refresh the page after receiving the error results in no changed behavior. At this time, Hilton bookings cannot be finalized, while bookings for other hotel chains remain unaffected and can be completed successfully. Workaround: A workaround for this issue is not available at this time. The Incident Response Team (IRT) remains in contact with Sabre who confirms their Lodging Team’s  continuous efforts to debug the issue and understand actions needed to resolve. Our next scheduled update will be in four hours or sooner should a significant change occur.

16 June 2026 | 1:19 pm

User impact since the last update remains unchanged. All Sabre customers in the US2 and EU2 Data Centers are currently experiencing approximately 95% functional degradation when attempting to book Hilton properties. At the Review and Book stage, users may encounter the error: “We are unable to complete your booking at this time. Please wait and try again later.” This error occurs after selecting Book and Continue, preventing completion of the reservation. Internal testing indicates that attempting to retry or refresh the page after receiving the error results in no changed behavior. At this time, Hilton bookings cannot be finalized, while bookings for other hotel chains remain unaffected and can be completed successfully. Workaround: A workaround for this issue is not available at this time. The Incident Response Team (IRT) received an update from Sabre stating the Sabre Lodging Team is actively working to diagnose the issue and determine resolution action. Our next scheduled update will be in two hours or sooner should a significant change occur.