SAP Concur Real Time Status

15 July 2026 | 11:04 pm

We identified a functional disruption impacting travel searches via the Galileo and Apollo Global Distribution System (GDS) This issue affected all legacy travel customers in the US2, EU2, AJP1, and Concur Cloud for Public Sector data centers. Users encountered an intermittent error where no results were returned when attempting to search for air, car, and hotel. Workaround: Users may be able to bypass this issue by refreshing the page or retrying search. The Incident Response Team (IRT) has confirmed that the issue was caused by our partner vendor, they has applied a fix, and the service is now being restored. We have verified that service performance is stable and will now resolve this incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.

15 July 2026 | 10:52 pm

We have identified a functional disruption impacting travel searches via the Galileo and Apollo Global Distribution System (GDS). This issue affected all legacy travel customers in the US2, EU2, AJP1, and Concur Cloud for Public Sector data centers. Users encountered an intermittent error where no results were returned when attempting to search for air, car, and hotel. Workaround: Users may be able to bypass this issue by refreshing the page or retrying search. The Incident Response Team (IRT) has confirmed that the issue was caused by our partner vendor, they has applied a fix, and the service is now being restored. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

15 July 2026 | 10:48 pm

We are working to determine the user impact and will provide information as it becomes available.

30 June 2026 | 8:55 am

All Travelport customers in the US2, EU2, Concur Cloud for Public Sector, and APJ1 Data Centers experienced functional disruption when trying to search for car rentals with corporate rates. After entering search details and clicking the Search button, all travellers received a ‘No rates found’ message. Non corporate rates were available during the outage. As the Incident Response Team gathered, the service was restored. We have verified that service performance is stable and will now resolve this incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.

29 June 2026 | 7:33 am

Impact as Reported: All Sabre customers in the US2,EU2 and Concur Cloud for Public Sector Data Centers experienced approximately 95% functional degradation when attempting to book Hilton properties. At the Review and Book stage, users may have encountered the error: “We are unable to complete your booking at this time. Please wait and try again later.” This error occurred after selecting Book and Continue, preventing completion of the reservation. Root cause: The root cause of the incident has been identified to be a service disruption at our third party GDS partner Sabre. Corrective Actions: N/A