SAP Concur Real Time Status

Personalized SAP Concur Open Updates

Personalized up-to-the-minute service availability and performance information

  1. OPI-6174738 : US2 | EU2 : Expense : Issue Resolved

    6 January 2026 | 2:25 pm

    Expense customers using American Express (AMEX) files for credit card transaction feeds experienced duplicate transactions being imported. Affected users observed duplicate or triplicate AMEX transactions listed in Available Expenses. A duplicate credit card transaction issue was identified and resolved by American Express on 16 December 2025. Since then, American Express has issued reversal credit transactions for all duplicate transactions via customer file feeds. Additionally, the Incident Response Team (IRT) has provided three corrective actions customers are advised to take to clean-up and process all duplicate, triplicate, and reversal credit transactions. We have completed an extended post-recovery corrective measure monitoring period and will now resolve this incident.

  1. OPI-6177413 : US2 : Mobile : Issue Resolved

    25 December 2025 | 11:34 am

    In the US2 Data Center, logins through the SAP Concur mobile app were intermittently unavailable. The affected users may have encountered an error “Unable to sign in” when trying to login through the mobile app. While the Incident Response Team investigated, the service self recovered. We have verified that service performance is stable and will now resolve this incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.

  1. OPI-6177413 : US2 : Mobile : Issue Status Update

    25 December 2025 | 11:00 am

    In the US2 Data Center, logins through the SAP Concur mobile app were intermittently unavailable. The affected users may have encountered an error “Unable to sign in” when trying to login through the mobile app. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

  1. OPI-6177413 : US2 : Mobile : Issue Status Update

    25 December 2025 | 10:22 am

    In the US2 Data Center, logins through the SAP Concur mobile app are intermittently unavailable. The affected users may encounter an error “Unable to sign in” when trying to login through the mobile app. The Incident Response Team has been engaged and are investigating. Our next scheduled update will be in one hour or sooner should a significant change occur.

  1. OPI-6177413 : US2 : Mobile : Issue Identified

    25 December 2025 | 10:10 am

    We are working to determine the user impact and will provide information as it becomes available.