SAP Concur Real Time Status

15 May 2026 | 2:37 pm

All Sabre SAP Concur Travel customers experienced an issue completing travel bookings for air, hotel, car, and rail segments. Affected users encountered the following error after selecting a travel option and clicking “Book and Continue” on the Review and Book page: “An error has occurred with your booking. Start a new search and try again.” Internal testing indicated that retrying the booking or refreshing the page did not resolve the issue for New Concur Travel users. While Legacy Concur Travel bookings may have succeeded intermittently upon retry, no consistent workaround was available. The Incident Response Team received confirmation from Sabre that the incident is now resolved. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will now be conducted by Sabre, and a root cause analysis report provided when that investigation is complete.

15 May 2026 | 2:19 pm

All Sabre SAP Concur Travel customers experienced an issue completing travel bookings for air, hotel, car, and rail segments. Affected users encountered the following error after selecting a travel option and clicking “Book and Continue” on the Review and Book page: “An error has occurred with your booking. Start a new search and try again.” Internal testing indicated that retrying the booking or refreshing the page did not resolve the issue for New Concur Travel users. While Legacy Concur Travel bookings may have succeeded intermittently upon retry, no consistent workaround was available. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

15 May 2026 | 1:36 pm

All Sabre SAP Concur Travel customers are experiencing an issue completing travel bookings for air, hotel, car, and rail segments. Affected users encounter the following error after selecting a travel option and clicking “Book and Continue” on the Review and Book page: “An error has occurred with your booking. Start a new search and try again.” Internal testing indicates that retrying the booking or refreshing the page does not resolve the issue for New Concur Travel users. While Legacy Concur Travel bookings may succeed intermittently upon retry, no consistent workaround is currently available. The Incident Response Team (IRT) remains in close contact with Sabre, whose active investigation is ongoing. Our next scheduled update will be in two hours or sooner, should a significant change occur.

15 May 2026 | 12:27 pm

All Sabre SAP Concur Travel customers are experiencing an issue completing travel bookings for air, hotel, car, and rail segments. Affected users encounter the following error after selecting a travel option and clicking “Book and Continue” on the Review and Book page: “An error has occurred with your booking. Start a new search and try again.” Internal testing indicates that retrying the booking or refreshing the page does not resolve the issue for New Concur Travel users. While Legacy Concur Travel bookings may succeed intermittently upon retry, no consistent workaround is currently available. We have observed a new disruption to our services during the monitoring period. The Incident Response Team (IRT) has notified Sabre of the return of service impact. Our next scheduled update will be in one hour or sooner, should a significant change occur.

15 May 2026 | 12:11 pm

All Sabre SAP Concur Travel customers experienced an issue completing travel bookings for air, hotel, car, and rail segments. Affected users encountered the following error after selecting a travel option and clicking “Book and Continue” on the Review and Book page: “An error has occurred with your booking. Start a new search and try again.” Internal testing indicated that retrying the booking or refreshing the page did not resolve the issue for New Concur Travel users. While Legacy Concur Travel bookings may have succeeded intermittently upon retry, no consistent workaround was available. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.