SAP Concur Real Time Status

24 July 2026 | 12:27 pm

The incident impacted only the US2 Data center. APJ1 and Concur Cloud for Public Sector (CCPS) data centers was not affected by this incident. We apologize for the inconvenience. All other details provided in the resolved communication remain unchanged. When users attempted to access the Concur application, they received the following error message: "Sorry, Concur is currently unavailable." The error was displayed before the login page loaded, preventing users from accessing the application. Users who were already logged in during the impact window were logged out of the system and encountered the same error when attempting to access the Concur application again. The Incident Response Team (IRT) investigated the issue and identified the cause as a network connectivity issue on our hyper-scaler. The appropriate teams implemented corrective actions to restore service. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will continue, and a Root Cause Analysis (RCA) report will be provided upon completion of the investigation.

24 July 2026 | 12:16 pm

The incident impacted only the US2 Data center. APJ1 and Concur Cloud for Public Sector (CCPS) data centers was not affected by this incident. We apologize for the inconvenience. All other details provided in the resolved communication remain unchanged. When users attempted to access the Concur application, they received the following error message: "Sorry, Concur is currently unavailable." The error was displayed before the login page loaded, preventing users from accessing the application. Users who were already logged in during the impact window were logged out of the system and encountered the same error when attempting to access the Concur application again. The Incident Response Team (IRT) investigated the issue and identified the cause as a network connectivity issue on our hyper-scaler. The appropriate teams implemented corrective actions to restore service. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will continue, and a Root Cause Analysis (RCA) report will be provided upon completion of the investigation.

24 July 2026 | 9:08 am

The incident impacted only the US2 Data center. APJ1 and Concur Cloud for Public Sector (CCPS) data centers was not affected by this incident. We apologize for the inconvenience. All other details provided in the resolved communication remain unchanged. When users attempted to access the Concur application, they received the following error message: "Sorry, Concur is currently unavailable." The error was displayed before the login page loaded, preventing users from accessing the application. Users who were already logged in during the impact window were logged out of the system and encountered the same error when attempting to access the Concur application again. The Incident Response Team (IRT) investigated the issue and identified the cause as a network connectivity issue on our hyper-scaler. The appropriate teams implemented corrective actions to restore service. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will continue, and a Root Cause Analysis (RCA) report will be provided upon completion of the investigation.

24 July 2026 | 8:00 am

We identified a service disruption affecting the availability of the Concur application in the APJ1, US2 Data, and Concur Cloud for Public Sector (CCPS) data centers. All customers hosted in the affected data centers experienced this impact. On the login page, users received the following error message: "Sorry, Concur is currently unavailable." The error occurred before users could enter their login credentials, preventing access to the application. Users who were already logged in during the impact window were logged out of the system and encountered the same error when attempting to access the Concur application. No workaround was available during the period of impact. Services have returned to normal operating levels. We will continue to monitor for the next 1-2 hours to verify stability. Once verified as stable the incident will be resolved

24 July 2026 | 7:41 am

We are working to determine the user impact and will provide information as it becomes available.