Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172, via email at online@foxworldtravel.com or via chat in the Concur application.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6177413 : US2 : Mobile : Issue Resolved
25 December 2025 | 11:34 am
In the US2 Data Center, logins through the SAP Concur mobile app were intermittently unavailable. The affected users may have encountered an error “Unable to sign in” when trying to login through the mobile app. While the Incident Response Team investigated, the service self recovered. We have verified that service performance is stable and will now resolve this incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.
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OPI-6177413 : US2 : Mobile : Issue Status Update
25 December 2025 | 11:00 am
In the US2 Data Center, logins through the SAP Concur mobile app were intermittently unavailable. The affected users may have encountered an error “Unable to sign in” when trying to login through the mobile app. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.