Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172 or via chat in the Concur application.
Forgot Password?
Submit a request to Concur for a password reset. Your username is your current institutional email address.
New User Registration
Concur registration for new users. Registration is limited to employees. The use of a university e-mail address is required for user name.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6047043 : US2 | EU2 | APJ1 : Travel : Issue Resolved
23 July 2025 | 11:00 pm
In the US2, EU2, and APJ1 Data Centers, completing travel bookings for air and hotel in the New Concur Travel using the Travelport GDS service through the SAP Concur website and SAP Concur mobile app were below expected level. Affected users may have experienced an issue not returning any result when doing air and hotel search. The service is already restored after provider fix the issue. The IRT was notified by Travelport about the service disruption. The team will follow up with Travelport for the Root Cause Analysis and will share the findings once available.
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OPI-6047043 : US2 | EU2 | APJ1 : Travel : Issue Status Update
23 July 2025 | 10:44 pm
In the US2, EU2, and APJ1 Data Centers, completing travel bookings for air and hotel in the New Concur Travel using the Travelport GDS service through the SAP Concur website and SAP Concur mobile app was below expected level. Affected users may have experienced an issue not returning any result when doing air and hotel search. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.