Associate State Director, WI SBDC

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The Universities of Wisconsin are a premier system of public higher education serving more than 162,000 students. Awarding nearly 37,000 degrees annually, the universities are Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live. Through a constellation of 13 universities statewide, the Universities of Wisconsin are a tremendous academic, cultural, and economic resource for Wisconsin, the nation, and the world.

The Universities of Wisconsin Administration assists in establishing policies, planning the programmatic financial and physical development of the Universities. UWSA supports the Universities in delivering transformative educational outcomes and research that expands the boundaries of knowledge. We work to extend the value of our universities beyond the boundaries of the campuses, seeking to enhance the quality of life for all in Wisconsin and beyond, in fulfillment of the Wisconsin Idea.

The Institute for Business & Entrepreneurship’s four programs are all reflections of our collaborative approach – connecting Wisconsin’s businesses with resources, data and one another to improve lives and communities across the state. The Wisconsin Small Business Development Center (SBDC) is a statewide network supporting entrepreneurs and business owners through no-cost, confidential consulting and business education. Our regional expertise is easily accessible at numerous locations across the state.

POSITION SUMMARY

This position works with the Wisconsin Small Business Development Center state director, the state leadership team, center directors and personnel to delivery high quality statewide services in support of SBDC customers: entrepreneurs, business owners, funders and stakeholders.  This position reports directly to the Wisconsin SBDC network state director.

MAJOR RESPONSIBILITIES

Primary Responsibilities (40%)

  • Hire and directly supervise state-based consultants.  Work with the individual SBDC centers to integrate these consultants into regional service delivery.
  • Oversee the onboarding process of newly hired employees in the network and provide guidance to new center directors.
  • Design, manage and improve work processes involving the network’s small business consulting operations, working with each center director to implement improvements.
  • Work with the state director, state office management team and service center directors on the development of the statewide SBDC strategic plan and implementation of objectives.
  • Develop, plan and supervise other SBDC statewide initiatives that are identified in the statewide strategic plan
  • Encourage and support service center experimentation and pilot initiatives that are in alignment with statewide SBDC and SBA goals
  • Communicate regularly with SBDC and SBA offices and participate in SBDC events
  • Oversee SBDC statewide meetings and events, ensuring agendas represent the needs of the network.

Operations & Administration (30%)

  • Review quarterly comparisons of personnel and center performance against goals.  Work with center directors to translate performance findings into priorities for improvement and change as needed.
  • Review and design improvements to the service center’s successful Entrepreneurial Training Program to stay current with the needs of entrepreneurs, WEDC and contributions to SBA metric achievement.
  • Work with center directors to implement program changes and provide performance reports to sponsors and other relevant partners and stakeholders.

Compliance (20%)

  • Work with the state director on policies, procedures, and operations of the SBDC, ensuring products and services are responsibly managed for efficiency, quality and compliance with applicable laws, regulations and policies including those of the ASBDC.
  • Provide coordination and support preceding and during the ASBDC accreditation process.
  • Oversee the development and adherence to the Wisconsin SBDC network reporting needs.
  • Promote and manage statewide tools for the network including confluence and Vertical IQ
  • Participate in external and internal programmatic center reviews.

Other Duties (10%)

  • Perform other duties as assigned by SBDC State Director

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in business related field.
  • Minimum of five years’ experience in any combination of the following: program management experience, including reporting responsibilities, business advising or training of small businesses in management or technical skills, Small Business Development Center program experience and management or ownership of a small business.
  • Excellent written and oral communication skills.
  • Proficiency in Microsoft Office Suite programs.
  • Ability to establish and maintain effective working relationships with colleagues, funding partners and the public.

PREFERRED QUALIFICATIONS

  • Master’s degree in business related field
  • Grants management experience
  • Familiarity or experience with SBA funded programs and SBDC related programs and processes
  • Experience with specialized management programs: CRM, grants management or accounting enterprise systems, such as Center Dynamics, Foundant, and WISER

DIVERSITY STATEMENT

Universities of Wisconsin fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who serve the State of Wisconsin and the public good.

Diversity is a source of strength, creativity, and innovation for Universities of Wisconsin. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the Universities of Wisconsin community.  We commit ourselves to the pursuit of excellence in teaching and learning, research, scholarship, creative activity, community service, and diversity as inextricably linked goals.

CONDITIONS OF EMPLOYMENT

Universities of Wisconsin is required to conduct a criminal background and sexual harassment check for the selected finalist prior to employment.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.

WORK LOCATION

The office location is 780 Regent Street in Madison, WI. Telecommuting or hybrid work options may be available, with an expectation to travel to Madison and throughout the state of Wisconsin as needed. Residency in/relocation to the state of Wisconsin is required. Telecommuting agreements are subject to change at any time.

COMPENSATION AND BENEFITS

The Associate State Director, WI SBDC (Official Title: Administrative Associate Director) is considered a full-time, Academic Staff position that is salaried and FLSA exempt. Well-qualified candidates can expect a starting annual salary within the range of $90,000 – $110,000 commensurate with the candidate’s education, related experience, and qualifications.

Universities of Wisconsin employees receive an excellent benefits package. To learn more about the benefits package, review the Faculty, Academic Staff & Limited Appointees. Please see this link for total compensation information: UW System Health & Retirement Contributions Estimator.

APPLICATION INSTRUCTIONS
To ensure full consideration, please submit application materials as soon as possible. Applicant screening will begin immediately and be ongoing through 11:59 pm, Sunday, April 14, 2024. However, applications may be accepted until the position has been filled.

  1. Go to the UWSA Applicant Portal to submit your materials online and select the appropriate applicant portal, either External Applicants or Internal Applicants  and click on the position title that you want to apply for.
  2. To receive full consideration, interested applicants are required to apply online and provide:
  • Resume (PDF Format)
  • Cover letter addressing your experience and education as it applies to all minimum and preferred qualifications (PDF Format)

Failing to submit the required application documents may disqualify your application.

  1. Submit your application

SPECIAL NOTES:

If you need to request an accommodation because of a disability, you can find information about how to make a request by contacting Sarah Wilson, HR Business Partner, at sarah.wilson@uwss.wisconsin.edu.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran, and other bases as defined by federal regulations and UW System policies.  We promote excellent through diversity and encourage all qualified individuals to apply.

Questions may be addressed to: Sarah Wilson, HR Business Partner, at sarah.wilson@uwss.wiscons