About Systemwide Information Technology

All UW Institutions work alongside UW System Administration to facilitate the advancement of the support and implementation of information technology, and library services in learning and administration. The Systemwide Information Technology site documents and promotes the actions, direction and policies of the University of Wisconsin, and it’s member institutions.

Also see:

Planned System Outages

UW systemwide IT outages

  1. Server Maintenance affecting multiple services

    The following services will be unavailable while maintenance is performed:
    Course Dashboard
    DARS
    Data Masking
    ECRT (Effort Reporting)
    Help Desk Livechat
    Learn@UW
    Learn@UW Madison
    Planning Allocation System
    Static DoIT Wiki
    Transcript Request (Unofficial)
    UW Digital ID (Digital Certificates)
    UW Digital ID (One Time Password)
    UW MADISON KNOWLEDGEBASE (KB)
    UW-Madison Communications
    Web Hosting
    WiscList - AdvisorList
    WISC Software Catalog
    WiscWeb
    WiscList - Mass Emails
    WiscList - Custom

  1. Learn@UW Maintenance

    Learn@UW will be unavailable for a few moments while network maintenance is performed

  1. UWSysNet - Merit Fiber Maintenance - Powers, MI to Loretto, MI

    On May 24th, 2017 from 11:00PM to 5:00AM the following day, technicians from an underlying fiber provider will be doing work near Powers,MI. While not expected to be service affecting we may see disruptions due to the work on the following paths.UWSuperiorUWSysMilwaukeeUWCBarron CountyUWsysMilwaukee

  1. Windstream Fiber Maintenance

    Windstream will be performing maintenance on fiber near the intersection of I35 and HWY 30 in Ames, IA. This work will affect both pairs out of the Ames2 node which connect to Minneapolis and Kansas City. The path from Ames1 to Chicago should be unaffected. The following UWSysNet circuits will be affected:

    uwmad-0024 UWSys-UWMadison-Chicago2-100ge
    uwmad-0041 UWSys-UWParkside-UWMadison-10ge
    uwmad-0049 UWSys-GPN-KC-Mad-1of2
    uwmad-0050 UWSys-GPN-KC-Mad-2of2
    uwmad-0055-p UWSys-UWMadison-Minneapolis3-Level3-10ge-p
    uwmad-0062 UWSys-UWRiverFalls-UWMilwaukee-10ge
    uwmad-0063 UWSys-UWStout-UWMilwaukee-10ge
    uwmad-0064-p UWSys-MICE-UWMilwaukee-10ge-p

  1. UWSysNet - CCI Splicing in Eau Claire

    From Wednesday May 24th until Friday June 9th 2017 contractors will be performing fiber splicing in Eau Claire, WI to connect Eau Claire area schools. This work will be performed from 0700 hours until 1900 hours CDT Monday through Friday. This work is not expected to be service affecting but in the event of an outage the following circuits would be affected:uwmad-0024 UWSys-UWMadison-Chicago2-100geuwmad-0034 UWSys-UWLaCrosse-UWMilwaukee-10geuwmad-0035 UWSys-UWEauClaire-Madison-10geuwmad-0036 UWSys-UWStout-Madison-10geuwmad-0037 UWSys-UWSuper-Barron-Mad-10geuwmad-0041 UWSys-UWParkside-UWMadison-10geuwmad-0043 UWSys-UWMadison2-UWMilwaukee-10geuwmad-0044 UWSys-UWSP-Madison-10geuwmad-0046 UWSys-UWRiverFalls-Madison-10geuwmad-0048 UWSys-UWMadison2-UWMilwaukee-10geuwmad-0049 UWSys-GPN-KC-Mad-1of2uwmad-0050 UWSys-GPN-KC-Mad-2of2uwmad-0051 UWSys-UWMadison-UWMilwaukee-10geuwmad-0052 UWSys-UWMadison-UWMilwaukee-10geuwmad-0055 UWSys-UWMadison-Minneapolis3-Level3-10geuwmad-0057 UWSys-UWMadison2-UWMilwaukee-10geuwmad-0058 UWSys-UWMadison2-UWMilwaukee-10geuwmad-0064 UWSys-MICE-UWMilwaukee-10geuwmad-0065-p UWSys-UWMadison2-Chicago2-100ge-pMultiple 10GE connections between UWEC and CVTCShared 10GE connection from UWEC to UWC BarronCo and UW SuperiorDual 1GE connection between UWEC and UWC Marshfield/WoodCo

  1. Boreas & Sysnet: WisDOT Fiber Splicing along I-94 (POSTPONED)

    UPDATE: Please note that this maintenance has been postponed due to the heavy rains that we have been and are expected to continue to get over the next 24 hours. WisDOT will provide an updated date and time as soon as the work has been rescheduled. Starting Wednesday May 24th 2017 at 1900 hours CDT until Thursday May 25th 0500 hours CDT Wisconsin DOT fiber contractors will be splicing fiber in the Madison, WI area. Splice case replacement at Highway 51 and I-94 will affect the following BOREAS and UW-Sysnet circuits between Madison2 and Wisconsin Dells for up to four hours:
    isu-0001-pisu-0003-pisu-0011isu-0013-pisu-0015-pnorwave-0002uiowa-0001-puiowa-0002-puiowa-0003-puiowa-0004-pumn-0001umn-0003-pumn-0007umn-0007aumn-0008umn-0008aumn-0008a-pumn-0011umn-0021-puwmad-0024uwmad-0031uwmad-0035uwmad-0036uwmad-0037uwmad-0041uwmad-0043uwmad-0044uwmad-0046uwmad-0048uwmad-0049uwmad-0050uwmad-0051uwmad-0052uwmad-0055uwmad-0057uwmad-0058uwmad-0065-p

    Once that work completes they will move to Sprecher Rd and I-94 between Madison1 and Watertown which could impact the following BOREAS circuits:
    isu-0001-pisu-0003-pisu-0011isu-0013-pisu-0015-pnorwave-0001uiowa-0001-puiowa-0002-puiowa-0003-puiowa-0004-pumn-0001umn-0003-pumn-0007umn-0007aumn-0008umn-0008aumn-0008a-pumn-0011umn-0021uwmad-0029uwmad-0065

    The following night, Thursday May 25th from 1900 hours CDT until Friday May 26th 0500 hours CDT Wisconsin DOT fiber contractors will continue their splicing in the Madison, WI area and will only affect BOREAS if they are unable to complete work the previous night. This work could affect the same circuits listed above for the Sprecher Rd work.

  1. Merit Fiber Maintenance - Ashland, WI

    Fiber contractors will perform maintenance on Merit fiber between Saxon, WI and Odanah, WI. (near Ashland, WI)

    This work is not expected to be service affecting but in the event of an outage, the following circuits would be affected:

    uwmad-0038 UWSuperior-UWMilwaukee-10GE

  1. HRS Maintenance

    HRS will be unavailable as maintenance is performed

  1. Database Maintenance - Major Service Outages (HRS, SFS, SIS, DARS, etc.)

    Oracle will be patching the Oracle Database Hosting environment. This entails an outage for ALL databases.

    Non-volatile work begins on Saturday, June 10; databases should not be down during this period.

    On Sunday, June 11, beginning at 6am, all databases will be brought down and specific patches applied to each database. The time duration to complete this work is unknown; priority will be given to specific business critical services which typically have a Maintenance Schedule of Sunday, 6am-10am.

    Services that will take an outage for this work include:

    HRS
    SFS
    SIS
    DARS
    Preparing for SOAR/SOAR Advising Module
    Scholarships@UW
    Effort
    My UW Advisor Notes
    MyUW Madison
    MyUW System
    Housing Administrative Applications
    WIKI
    JIRA
    SOLAR
    PRISM
    Student Center
    Faculty Center
    UWP1
    WiscList
    Post Graduation Plans Survey Tool
    Cost Transfer Tool
    Business Intelligence
    InfoAccess
    Informatica
    Curricular Hub
    Class Roster Information Services
    GoPrint
    Interactive Reporting
    Resource25 (Classrom Scheduling)
    NetID Account Management
    ECMS
    WiscWeb
    PI Financial Tool

  1. CCI Virtualization Maintenance

    On Tuesday, May 30 from 7:00am to 5:00pm, the CCI Virtualization administrative portal will be upgraded from VMware vRealize Automation (vRA) version 7.1 to 7.3.

    During this upgrade customer VMs will continue to run, but self-service administration through the CCI Virtualization portal will be unavailable.

    Customers who need to make changes to their VMs during the maintenance period should contact the DoIT Help Desk or email cci-virtualization@wisc.edu.

    While the CCI Virtualization portal will be unavailable to customers during the maintenance, the CCI Virtualization Team will be able to assist with virtual server management (change power state, reset, reconfigure) on an emergency basis.

  1. Midwest Fiber Networks Maintenance - CANCELLED

    **********This fiber maintenance has been cancelled*********Midwest Fiber Networks (MWFN) will perform service affecting fiber maintenance. The following SysNet connections will be affected:

    UW Parkside to UW Milwaukee

  1. Load Balancer Maintenance

    Campus Network Load Balancing is migrating to new hardware.

    Most major services are impacted, including:

    HRS
    SFS
    SIS
    Learn@UW
    MyUW
    Identity and Access Management (i.e., Middleware) services like NetID, Kerberos, UDS LDAP, Wisconsin Federation, etc.
    Campus Active Directory
    WiscList
    UW Madison Communications pages
    KB

    Load Balancing will be unavailable for up to 30 min per site as equipment cutover is performed. The following sites will be impacted:
    wwwtest.chazen.wisc.edu
    elsa.local.sec.wisc.edu
    caos.doit.wisc.edu
    mfa-radius.services.wisc.edu
    enroll.wisc.edu
    esb.services.wisc.edu
    spam.services.wisc.edu
    loginqa.wisc.edu
    syslog.services.wisc.edu
    wiscwebcms.wisc.edu
    login.wisc.edu
    www.mynetid.wisc.edu
    lb.sfs.wisconsin.edu
    www.wisc.edu
    alerts.wisc.edu
    helpdesk.wisc.edu
    kb.doit.wisc.edu
    kb.wisc.edu
    answers.uchicago.edu
    coursedashboard.learnuw.wisc.edu
    knowledgebase.uchicago.edu
    kb.berkeley.edu
    kb.rice.edu
    uknowit.uwgb.edu
    kb.uwplatt.edu
    kb.uwex.uwc.edu
    answers.uillinois.edu
    kb.siue.edu
    kb.uwp.edu
    kb.uwm.edu
    kb.wisconsin.edu
    federated.kb.wisc.edu
    kb.cvtc.edu
    kb.parkland.edu
    kb.uwstout.edu
    kb.mst.edu
    kb.uwosh.edu
    test-kb.uwec.edu
    kb.uwlax.edu
    disco-qa.library.wisc.edu
    digital-qa.library.wisc.edu
    digital.library.wisc.edu
    www.library.wisc.edu
    www-qa.library.wisc.edu
    ezproxy-qa.library.wisc.edu
    ezproxy.library.wisc.edu
    search.library.wisc.edu
    search.library.wisc.edu
    wsb.wisc.edu
    collector.ocis.wisc.edu
    wwwtest.tools.wiscwebcms.wisc.edu
    tools.wiscwebcms.wisc.edu
    uwpd.wisc.edu
    chazen.wisc.edu
    imaging.services.wisc.edu
    support-shib.courses.wisconsin.edu
    utility-shib.courses.wisconsin.edu
    uwec-shib.courses.wisconsin.edu
    uwgb-shib.courses.wisconsin.edu
    uwlax-shib.courses.wisconsin.edu
    uwmad-shib.courses.wisconsin.edu
    uwosh-shib.courses.wisconsin.edu
    uwp-shib.courses.wisconsin.edu
    uwplatt-shib.courses.wisconsin.edu
    uwrf-shib.courses.wisconsin.edu
    uwsp-shib.courses.wisconsin.edu
    uwstout-shib.courses.wisconsin.edu
    uwsuper-shib.courses.wisconsin.edu
    uww-shib.courses.wisconsin.edu
    uwc-shib.courses.wisconsin.edu
    uwex-shib.courses.wisconsin.edu
    uwli-shib.courses.wisconsin.edu
    uwsystem-shib.courses.wisconsin.edu
    uwconl-shib.courses.wisconsin.edu
    uwm-shib.courses.wisconsin.edu
    luw-madison-api-shib.courses.wisconsin.edu
    support.courses.wisconsin.edu
    utility.courses.wisconsin.edu
    uwec.courses.wisconsin.edu
    uwgb.courses.wisconsin.edu
    uwlax.courses.wisconsin.edu
    uwmad.courses.wisconsin.edu
    uwosh.courses.wisconsin.edu
    uwp.courses.wisconsin.edu
    uwplatt.courses.wisconsin.edu
    uwrf.courses.wisconsin.edu
    uwsp.courses.wisconsin.edu
    uwstout.courses.wisconsin.edu
    uwc.courses.wisconsin.edu
    uwex.courses.wisconsin.edu
    uwli.courses.wisconsin.edu
    uwsystem.courses.wisconsin.edu
    uwconl.courses.wisconsin.edu
    uwm.courses.wisconsin.edu
    luw-madison-api.courses.wisconsin.edu
    uwsuper.courses.wisconsin.edu
    uww.courses.wisconsin.edu
    ntp1-legacy.doit.wisc.edu
    lists.wisc.edu
    wisc.edu
    lyncowacsscpool.services.wisc.edu
    outages.northerntier.doit.wisc.edu
    aa.iam.wisconsin.edu
    aa.qa.iam.wisconsin.edu
    portal.isis.wisc.edu
    ssfastar.services.wisc.edu
    m.wisc.edu
    old.wisc.edu
    lyncfecsscint.doit.wisc.edu
    lyncfecsscext.doit.wisc.edu
    lyncfewarfint.doit.wisc.edu
    lyncfewarfext.doit.wisc.edu
    ntp3-legacy.doit.wisc.edu
    wiscmail.wisc.edu
    smtpauth.wiscmail.wisc.edu
    ldaptunnel.services.wisc.edu
    smtp.wiscmail.wisc.edu
    rpc.services.wisc.edu
    relay.mail.wisc.edu
    relay365.mail.wisc.edu
    mail.wisc.edu
    apps.google.wisc.edu
    uwcidpqa.doit.wisc.edu
    smtp.mail.wisc.edu
    uwcidp.doit.wisc.edu
    uwecidp.doit.wisc.edu
    uwexidp.doit.wisc.edu
    uwgbidp.doit.wisc.edu
    uwlaxidp.doit.wisc.edu
    uwoshidp.doit.wisc.edu
    uwpidp.doit.wisc.edu
    uwplattidp.doit.wisc.edu
    uwrfidp.doit.wisc.edu
    uwsaidp.doit.wisc.edu
    idp.uwdigitalid.wisconsin.edu
    uwspidp.doit.wisc.edu
    uwsuperidp.doit.wisc.edu
    wayfqa.wisconsin.edu
    calendar.wisc.edu
    wayf.wisconsin.edu
    uwecidpqa.doit.wisc.edu
    uwexidpqa.doit.wisc.edu
    uwgbidpqa.doit.wisc.edu
    uwlaxidpqa.doit.wisc.edu
    uwoshidpqa.doit.wisc.edu
    uwpidpqa.doit.wisc.edu
    uwplattidpqa.doit.wisc.edu
    uwrfidpqa.doit.wisc.edu
    uwsaidpqa.doit.wisc.edu
    prod.my.wisc.edu
    xmpp.wiscmail.wisc.edu
    uwspidpqa.doit.wisc.edu
    uwsuperidpqa.doit.wisc.edu
    portal.sfs.wisconsin.edu
    lb.hrs.wisconsin.edu
    govreg.services.wisc.edu
    groups.services.wisc.edu
    oim.iam.wisconsin.edu
    www.psvc.wisconsin.edu
    oem.doit.wisc.edu
    hrs.wisconsin.edu
    lb.epm.wisconsin.edu
    uat.ps.wisconsin.edu
    epm.wisconsin.edu
    lb.careers.wisconsin.edu
    www.careers.wisconsin.edu
    madison.isis.wisc.edu

  1. Circuit Maintenance - Backup Path Affected

    Technicians from an underlying circuit provider will be doing work near Scales Mound, IL. This work will be service affecting for the following backup path but traffic should continue to flow over the primary path.Affected paths:UW Platteville to UWSysnet Milwaukee Backup

  1. SIS Maintenance

    SIS and associated services will be unavailable while the maintenance is performed. Affected services:
    SIS
    EPCS (EAPPS)
    Course Guide
    Resource 25 (R25) (Classroom Reservation)

  1. HRS Maintenance

    HRS will be unavailable as maintenance is performed

  1. ECMS Maintenance

    Enterprise Content Management Service (ECMS) will be unavailable while maintenance is performed

  1. ECMS Upgrade

    Enterprise Content Management Service (ECMS) will be unavailable while the service is upgraded.

  1. SOLAR (FASTAR) Maintenance

    SOLAR (FASTAR) will be unavailable as maintenance is performed.

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