As of June 30, 2022 the contract with Silvercloud will end; therefore, services through SilverCloud will no longer be available. Review thefor resources that provide mental health support.
Mental Health Resources
The below programs include benefits for mental health services and may be available to you through your UW System employment. Review the eligibility sections to determine which resources you and your family members are eligible for.
Employee Assistance Program (EAP)
- Eligibility: Employees and their household family members*
- Cost: Access to EAP services is employer-paid. There is no cost to you or your household family members for using mental health services through this program.
- Description: This program provides up to six in-person or virtual visits per person per issue per calendar year. Services are confidential and intended to help with mild to moderate symptoms for various mental health and well-being topics (including but not limited to anxiety, depression, relationship issues, and stress).
- Contact Information:
*Graduate Assistants and Student Help employees have similar services available through their institution’s student health services.
State Group Health Insurance Program
- Eligibility: Employees enrolled in State Group Health Insurance, their covered spouse, and dependent children.
- Cost: Services are covered based on your health insurance plan design. There may be out-of-pocket costs for using mental health services through this program.
- Description: This program provides confidential mental health services directly by your primary care physician or specialist. Services provided are intended to treat mild to severe symptoms for various mental health and well-being topics (including but not limited to anxiety, depression, and stress).
- Contact Information: Services are covered by the health insurance carrier you selected when you enrolled.
- Contact your primary care physician for additional information or
- Contact your health insurance carrier to help you locate in-network providers that can assist with mental health services
Well Wisconsin Program
- Eligibility: Employees enrolled in State Group Health Insurance and their covered spouse.
- Cost: Services are employer-paid. There is no cost to you or your covered spouse for using mental health services through this program.
- Description: Certified WebMD Health Coaches are available for confidential one-on-one conversations to support mild symptoms for various mental health and well-being topics (including but not limited to anxiety, depression, and stress).
- Contact Information: Services are administered by WebMD, the Well Wisconsin Program administrator. Contact WebMD at (800) 821-6591 or access their resources online at webmdhealth.com/wellwisconsin.
SilverCloud is an online, anonymous, self-guided, interactive resource that provides UW System students, faculty, and staff with no-cost, confidential help with mental health well-being and stress management. It is available 24 hours a day and may be effective for those who experience mild to moderate symptoms. Each module will take about 40 minutes and automatically saves progress, so the modules can be completed at your convenience.
SilverCloud is not designed to replace in-person mental health treatment for complex issues but may be an effective option for employees with mild to moderate symptoms. The purpose of SilverCloud is to:
- Help manage day-to-day stresses and anxiety
- Improve resilience
- Teach skills to understand thoughts, feelings, and behaviors
- Reduce symptoms of depression and anxiety
You do not need a referral from a medical professional to use this free program. For more information or to sign up:
- All UW System employees
- UW-Madison employees
- Download the SilverCloud Toolkit app from your mobile device (in the app, for the “other services – educational, etc” dropdown, select UW-Statewide or UW-Madison)
Below is a mental health resources chart as well as a few brief flyers with facts and information on mental illness from the National Alliance on Mental Illness (NAMI).