The Employee Assistance Program (EAP) provides you and members of your household with confidential resources to address personal/work-related concerns. The EAP may also assist with legal/financial situations or help with work-life balance. EAP services are provided at no cost (to you and members of your household). You do not need to be enrolled in the State Group Health Insurance Program to use the EAP services.

Effective January 1, 2021, EAP services are administered by Kepro for most institutions. Contact Kepro for services and/or access their tools/resources by:

  • Phone: 833-539-7285 or 877-334-0489 (TTY)
  • Website: https://sowi.mylifeexpert.com/ (username: SOWI). Account set-up required to access online resources.
  • Resources (available in the Resources section below): monthly webinar schedule, brochure, wallet card and frequently asked questions document

Prior to January 1, 2021, EAP services were administered by FEI for most institutions. For additional information on the transition from FEI to Kepro, review the Frequently Asked Questions document in the Resources section below.

                                                                          UW System EAP Institutional Websites
UW-Eau Claire www.uwec.edu/human-resources/employees/faculty-staff/employee-wellness/
UW Extended Campus https://sowi.mylifeexpert.com/ (username: SOWI)
UW-Green Bay www.uwgb.edu/human-resources/benefits/employee-assistance-program/
UW-La Crosse https://www.uwlax.edu/human-resources/services/employee-relations/employee-assistance-program/
UW-Madison* https://hr.wisc.edu/employee-assistance-office/
UW-Milwaukee www.uwm.edu/hr/eap/
UW-Oshkosh www.uwosh.edu/hr/employee-assistance-program/
UW-Parkside www.uwp.edu/explore/offices/humanresources/benefits.cfm
UW-Platteville uwplatt.sharepoint.com/sites/AdministrativeServices/HumanResources/SitePages/EM.aspx
UW-River Falls www.uwrf.edu/HumanResources/Benefits/EmployeeAssistanceProgram/Employee-Assistance-Program.cfm
UW-Stevens Point www.uwsp.edu/hr/Pages/Employee%20Relations/Additional-Resources.aspx
UW-Stout www.uwstout.edu/hr/facstaff/intranet/Employee-Assistance-Program.cfm
UW-Superior* www.uwsuper.edu/hr/policies/eap.cfm
UW-Whitewater www.uww.edu/adminaffairs/hr/eap
UW-Shared Services https://sowi.mylifeexpert.com/ (username: SOWI)
UW System Administration https://sowi.mylifeexpert.com/ (username: SOWI)

*UW-Madison and UW-Superior do not use Kepro for their EAP services. If you are a UW-Madison or UW-Superior employee, click on the link in the chart above for information on EAP services available at your institution.


Here are a few additional Kepro EAP resources:

Every effort has been made to ensure this information is current and correct. Information on this page does not guarantee enrollment, benefits and/or the ability to make changes to your benefits.

Updated: 02/04/2021