The Employee Assistance Program (EAP) provides you and members of your household with confidential resources to address personal/work-related concerns. The EAP may also assist with legal/financial situations or help with work-life balance. EAP services are provided at no cost (to you and members of your household). You do not need to be enrolled in the State Group Health Insurance Program to use the EAP services.
EAP services are administered by Kepro for most institutions. Contact Kepro for services and/or access their tools/resources by:
- Phone: 833-539-7285 or 877-334-0489 (TTY)
- Website: https://sowi.mylifeexpert.com/ (username: SOWI). Account set-up required to access online resources.
- Resources (available in the Resources section below):
- Employee Resources
- Manager/Supervisor Resources
*UW-Madison and UW-Superior do not use Kepro as their EAP vendor. If you are a UW-Madison or UW-Superior employee, click on the link in the chart above for information on EAP services available at your institution.
EAP services are available to employees for 12 months following termination.
Review the below resources to learn how the EAP may be able to assist you with your personal/work-related concerns, legal/financial questions and/or work-life balance.
- Employee Orientation (recorded version)
The EAP also offers resources to assist with work-related concerns, some specifically geared toward managers/supervisors. To access these resources, follow the steps below.
- Website: https://sowi.mylifeexpert.com/ (username: SOWI); account set-up required for access
- In the upper right corner, click on the File/Toolbox icon
- Select Documents
- Click on the Management tab
Every effort has been made to ensure this information is current and correct. Information on this page does not guarantee enrollment, benefits and/or the ability to make changes to your benefits.