Navigate Implementation Project E-Bulletin – June 2019

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The UW System project team distributes this monthly e-bulletin to program sponsors, owners and engagement team leads at each institution. The UW System project team encourages you to forward it to your team members and anyone else interested on your campus. Also, feel free to refer colleagues to the UW System Navigate implementation website, where e-bulletins and other materials are posted.

Key Updates

Save the date

Registration for the Nov. 4-6 EAB CONNECTED19 summit at the Marriott Marquis Washington, D.C., is free for up to three attendees per institution, as long as one attendee is the program sponsor or other cabinet-level administrator.

Institution activities

  • Almost all UW System institutions have completed project launch on-site visits; the remainder are scheduled.
  • On-sites have gone well and engaged student focus groups and a wide array of staff, faculty and administrators.
  • Most institutions have completed the Data Integration Services (DIS) extract and have begun the validation process.
  • Institutions made progress on platform configuration, advising workflow, training, communication and app content.

UW System Project Team activities

  • Daria Averbach of EAB and Angie Kellogg at the UW System on-site May 30

    Communities of practice are being facilitated through listservs and teleconferences scheduled (some dates TBD) for engagement team leaders across UW System.

  • Support of institution teams continues to include participation in EAB on-sites and leadership calls and sharing of timely resources (see Resources below).
  • Navigate implementation updates to key groups included Provosts, Advising Center Directors, Senior Student Affairs Officers and Institutional Research Directors at their meetings in May.
  • A meeting with EAB consultants Daria Averbach and Kelly Miller addressed analytics and the implementation strategy going forward.

Institutional highlights

UW-Stout is completing category identification and mapping. They’re also scheduling training sessions for the campus on-site, new instructors’ workshops and fall welcome week for initial faculty and staff users and early adopters. They’re looking forward to accessing the sandbox and training environments in June. The Promotion Team has made progress on Navigate branding, the communications audit, preparation for campus partnerships and integration points, review of their “mobile applications family” (Navigate, Connect, Canvas) and ways to leverage this as a promotions tool.

UW-Milwaukee’s Brennan O’Lena (filling a number of Navigate roles at this point) conducted a demo for the Waukesha and Washington County branch campuses on how UW-Milwaukee currently uses the platform and continued the conversation about expansion for fall 2019. He’ll work with them to have, at a minimum, their Solutions Center staff up and running in time for the fall semester.

UW-Eau Claire’s Navigate app on-site May 30

UW-Stevens Point’s Content Team made great strides in connecting with various departments across campus to gather information for Resources, Calendar Events and the Intake Survey and in making deliberate choices to be inclusive of all UW-Stevens Point students.

UW-Superior continues to make progress for a phased implementation. The institution already has commitment from early adopters in the professional advising office as well as one academic department. Due to the anticipated student benefits, UW-Superior also is working diligently to ensure that they can use the early alert system in phase 1.

UW-Platteville is eager to introduce incoming students to Navigate and its many functions at their new student registration starting in mid-June. Peer advisors will share the app’s functions with their student groups. The Content Team has been working with several departments on campus to ensure helpful information continues to be shared with incoming students throughout the summer.

UW-River Falls’ Workflow and Training Team has made progress in determining the workflow configuration. They have decided to move forward with suggestions made by UW System, with a few minor tweaks, to facilitate the transition from a fall testing environment to spring implementation. The Content Team recently participated in a half-day retreat. The team broke up into three groups, each working on a draft of one of the these Navigate-student content areas: Calendar, Resources and Locations, and To Do’s.

UW-Eau Claire, which began using the EAB software in 2015, has used the predictive analytics that focus on a student’s ability to be successful in a specific major. This summer they look forward to switching the data analytics to help coordinate efforts around student persistence from one semester to the next. They also are partnering with their Housing and Residence Life, Financial Aid and Bursar offices to implement the Navigate app for a fall 2019 roll-out.

Resources

Timely EAB webinars

On-demand webinars include the two-part Promoting Your Student Mobile Application—Part I: How Members Are Getting Students to Click “Download” and Part II: How to Plug into Digital Marketing to Promote Your Student Mobile App. EAB notes that members are achieving mobile adoption rates of more than 70 percent. They surveyed the schools with the greatest number of downloads to identify high-impact strategies others can replicate to get students to download and use the app.

To access this and other webinars, go to eab.com to create or log in to your EAB account (contact your EAB consultant with access questions); enter the name of the webinar in the search field, and when the choices pop up, click on “More” to reach the webinar recording and related materials to download.

UW System Navigate implementation website additions

  • Rosters of leadership and engagement team leads to help you connect with others working on similar tasks or issues. Send  roster updates or corrections to Sandy Kallio.
  • UW-Superior’s infographic showing how one institution adapted the UW System Navigate infographic with branding and content to suit their needs.
  • UW System Navigate implementation website Project Team Resources updates include examples of advising notes and/or reports guidelines,  examples of communications to faculty and staff by the University of Delaware (including FERPA responsibilities when accessing education records in the platform) and University of Illinois Springfield, and the EAB Student Communications Policy Worksheet and sample Navigate Text Messaging Policy. Contact Elizabeth Hetrick if you do not yet have access to log in with your email ID and password.
  • UW System videos, as a reminder,  include colleagues talking about Getting Started, Issues Encountered, Connecting to Advising and Working with EAB.  Also, as a reminder, EAB has shared videos in each institution’s Box folder that describe roles of the engagement teams

Next Steps

June 2019: The first teleconference for Promotion and Communication team leads was June 6 and teleconferences are being scheduled for Technical team leads, Workflow and Training team leads and Content Administrators/Content Team leads, so those leaders should have received an email request to indicate availability through a Doodle poll. Any of these leaders missed are asked to contact Elizabeth Hetrick.

June-August 2019: Teams will continue working on tasks related to platform configuration, advising workflow, training, communication, app content and other steps to meet their timelines. UW-Platteville will begin rolling out the student app at orientation sessions starting in June.  EAB will provide on-site support and training, and UW System project team representatives, as available, will attend on-sites.

August-September 2019: Some institutions anticipate going live.

Nov. 4-6, 2019:  EAB will convene institutions using Navigate from around the country for the CONNECTED19 summit in Washington, D.C.

Nov. 6-8, 2019: UW-Stout and UW System will co-present a session on Navigate implementation at the Wisconsin Association of Collegiate Registrars and Admissions Officers (WACRAO) annual conference in Lake Geneva.

Contacts