Congratulations to UW-Platteville on their student app launch in June—and to all institutions making progress toward their go-live dates for staff and students! Find a video about UW-Platteville’s launch below.

Key Updates

CONNECTED19

New information about the Nov. 4-6 EAB CONNECTED19 summit at the Marriott Marquis Washington, D.C., includes:

  • EAB has posted an agenda (the agenda link appears broken; we will update it when EAB posts a new agenda). EAB later will suggest which case studies would be most relevant for participants from UW System institutions.
  • UW System encourages each institution to send a team and has committed funding to cover the air and ground travel, per diem and lodging for one representative from each UW institution.

Institution activities

  • For most institutions, June and July has been a heavy data validation time period.
  • Most institutions also have been  working through configurations and workflow customizations in preparation for Training & Strategy on-sites.

UW System Project Team activities

  • Developed pivotal moments related to systemwide initiatives,  which EAB is sharing at on-sites. Required categories include 360 Advising/15 to Finish, High Impact Practices, Developmental Education/Math Initiative, and Behavioral Health; institutions may vary wording of the pivotal moments within those categories. (These are in addition to institution-specific pivotal moments.)
  • Compiled texting and email policies and practices submitted by UW institutions and shared those in a July 2 email from Sue Buth to Program Owners, with Workflow and Training and Promotion and Communication Team Leads copied. (See Text and Email Practices on the UW System Navigate implementation site on the Project Team Resources page and related documents provided by EAB.)
  • Supported communities of practice through virtual convenings and exchanges via listservs by Technical Team Leads, Promotion and Communication Team Leads, Workflow and Training Team Leads, Content Team Leads, and Program Owners. (EAB recently began hosting open office hours for Application Administrators and Content Administrators.)
  • Provided Navigate implementation updates to key groups including the Financial Aid Officers, Admissions Directors, Registrars and the Senior Student Affairs Officers.

UW-River Falls working session to validate data

Institutional highlights

UW-Green Bay continues to prepare for a fall 2019 EAB Navigate roll out to advising staff and incoming freshman students on all four campuses. August will bring opportunities for learning and training among staff and key faculty champions, and the Student Ambassadors will prepare to introduce the mobile app to new students during their welcome program. UW-Green Bay also has hired Pooja Agarwal as the Student Success Evaluation and Retention Coordinator, who will serve as the app administrator, key trainer and data analyst for EAB Navigate.

UW-Platteville launched the Navigate Student App with incoming students during New Student Registration events in June and July. Many students seemed interested in tools like “Study Buddies” and had downloaded the app by the end of their day on campus. As summer progresses, students will find helpful to-do items from offices like Residence Life and Student Activities to help them stay engaged with campus until they return for the new semester.

All of the engagement teams at UW-Stevens Point are continuing to work toward a first phase launch for fall 2019. Leadership has been working closely with departments across campus to create a comprehensive list of Categories. To-Dos and Tips have been compiled. The creation of User Roles and Permissions is in progress, and data validation ramped up to coordinate with the July site walk-through.

UW-Eau Claire began promoting Navigate Student to the incoming class during New Student Orientation in June and the Promotion Team is working on plans for further app promotion throughout welcome programming in early September. The Content Team has been working hard to build Resources, To-Dos, and Calendar Events. Campus partners also met to discuss plans for collaborative cross-promotion of multiple campus apps in the fall.

The content team at UW Oshkosh is putting the finishing touches on their Resources section, and they’re well underway in their work on To-Dos and Events. They have confirmed a test audience of student leaders from a variety of university departments, and they are working with first-year seminar leaders to integrate the app into curricula for new Titans.

Jeremy Page, Assistant Dean of Student Services for the School of Education, is now part of the UW-Milwaukee leadership team with the goal of elevating the use of analytics and faculty participation.  Additionally, UW-Milwaukee continues to make strides to on-board their two-year campuses prior to the start of the fall semester.

UW-La Crosse is undertaking a phased approach. They have an on-site training day scheduled Aug. 13.  They will be rolling out advising and scheduling with their professional advisors and faculty pilot group this fall.  They plan to start using early alert in spring 2020 and will deploy the app to first year students during registration next summer.

UW-Superior has been working on promotional tactics based on roll-out dates, starting with a range of activities to reach first year students in late August and early September (examples include promotions in residence halls, downloads encouraged during early arrival programs and by residence life student staff during move in, promos on video monitors, and a 30-minute session during the Weekend of Welcome); faculty and staff in early fall (examples include a program owner message based on an EAB template and faculty champions communicating early successes and challenges at standing faculty meetings); multiple opportunities to reach non-first year students; and additional communications with faculty and staff after the initial roll-out. One post roll-out plan includes faculty champions developing a best practices resource to use with peers.

Members of the UW-River Falls technical team, registrar’s office, and several academic advisors had a day-long working session in July—led by Eris Hanson, the technical project manager from EAB—to validate data. The testing was done to validate that the university’s eSIS Student, term, and course data was coming over correctly. This is just one of many technical proofing steps to ensure that the Navigate system has accurate and timely student data. Additional UW-River Falls June-July highlights follow:

  • UW-River Falls is searching for a Director of Student Success whose duties will include responsibility for oversight of Navigate.
  • They’ve selected October 2019 as the “go live” date for a release of Navigate to a test group of students, faculty champions, and professional advisors. January 2020 has been identified as the time frame when Navigate will be rolled out for all other advisors and students.
  • Faculty champions have been exploring and meeting to discuss the Whitehurst Campus Test Site, using the information to inform the development of the UW-River Falls site.
  • The Content Team is finalizing its student input survey. The survey will be used to help advisors and support service staff better understand student interests and needs when it comes to support that will be available once Navigate goes live this fall.
  • The Workflow and Training Engagement Team has completed work on several key configurations within the Advising Care Unit, specifically the Services and Communications tabs. In addition, the Appointment Summary Templates have been configured to allow for all advisors, professional and faculty, to highlight specific key indicators that could have an impact on student success.

UW-Superior training on-site in late July

Resources

EAB upcoming webinars

Developing a Best-Practices Faculty Training Strategy: 1-2 p.m. Aug. 13

  • The suggested audience is program owners, application administrators, trainers and faculty champions
  • This session will discuss strategies for developing a phased training plan for faculty that is sensitive  to their varied responsibilities—from administration to research to teaching to advising—and the cyclical nature of their various roles. Attendees will leave with concrete strategies and tools to develop a faculty training plan that incorporates best practices.
  • Register for webinar 1-2 p.m. Aug. 13.

The “Now Next Future” of Navigate: An Inside Look at Our Roadmap and Vision: 1-2 p.m. Sept. 5

  • The suggested audience is program owners and application administrators
  • EAB product managers will share themes from EAB’s 24-month roadmap, reflect on major updates across the past year to the present moment, and discuss what’s ahead immediately and farther out. They also will also highlight how members can give input into their product development process.
  • Register for webinar 1-2 p.m. Sept. 5.

EAB on-demand webconferences

To access these and other webinars, go to eab.com to create or log in to your EAB account (contact your EAB consultant with access questions). Enter the name of the webinar in the search field, and when the choices pop up, click on “More” to reach the webinar recording and related materials to download.

EAB Help Center

To access the EAB Help Center, visit the “Whitehurst” training site at https://whitehurst.campus-training3.eab.com/home  and click on the question mark/help icon In the upper right side of that page. You will be prompted to enter a user name and password, which your EAB consultant can provide.

The Help Center includes Platform Information, Product Updates, Site Administration, Strategic Resources (Case Studies, Infographics, Student Promotional Materials, Toolkits and Guides, Training Resources, and Webinars) and Community.

UW System Navigate implementation website additions

  • Additional UW System and EAB resources related to advising notes, reports and texting policies, and Navigate student content and promotion strategies have been posted on  the Project Team Resources page (contact sskallio@uwsa.edu if you are unable to access this page).
  • A three-part video series highlighting UW-Superior Program Owner Jerel Benton’s research on predictive analytics and application in his role as Director of Diversity, Equity and Inclusion—as well as the UW-Platteville student app launch, all posted at wisconsin.edu/ss-eab-project. Watch part 1 of the video series below.

Next Steps

August-November 2019: Most institutions anticipate going live with Phase 1 (typically  professional advising and students). The pilot phase / user testing will continue through the end of the calendar year.

Nov. 4-6, 2019:  EAB will convene institutions using Navigate for the CONNECTED19 summit in Washington, D.C.

Nov. 6-8, 2019: UW-Stout and UW System will co-present a session on Navigate implementation at the Wisconsin Association of Collegiate Registrars and Admissions Officers (WACRAO) annual conference in Lake Geneva.

Contacts