The Shared Financial System (SFS) was originally implemented in 1999, and is currently operating using PeopleSoft version 9.1. Modules included in the SFS application are the General Ledger (GL), Accounts Payable (AP), Purchasing (PO), Asset Management (AM), Project Costing (PC), Commitment Control (KK), Travel and Expense (EX), and the Grants Suite (GM, CA, BI, AR, and PC), as well as a number of bolt-on applications. The SFS application also has many partner systems with which it interfaces including: the Human Resource System (HRS), the Journal Entry Tool (JET), and the WISDM/WISER data warehouse.
This page contains general SFS information about SFS availability and support, the SFS governance and decision making structure, and support contacts both at UWSA and at each of the institutions that make up the UW System.
There are number of team members at UWSA who support the SFS application. While the best way to contact this team for help is always to email the SFS team at uwsaproblemsolvers, the individual contact information for the SFS team is included below. We have also identified representative(s) at each institution to serve as point people for decisions and support, and to help coordinate efforts or initiatives at the end-user level. For your reference, their contact information is also included below.
Email list for any UWSA support: firstname.lastname@example.org
Please send your support requests to the problemsolvers maillist for an expedited response, in lieu of directly contacting the following support specialists.
|Name & Email Link||Primary Support Area||Phone|
|Nicki Burton||SFS Director||608-890-1632|
|Jon Ahola||General Ledger, Asset Management||608-265-2232|
|Kirk Anderson||Grants (Pre-Award, Post-Award)||608-263-1190|
|Linda Diring||HRS/Payroll, JET||608-890-2839|
|Scott Larson||Security, Reporting (WISDM, WISER)||608-890-1698|
|Denise McDonald||ePro, Purchasing||608-890-3208|
|Laura Parman||Accounts Payable||608-262-4318|
|Sharon Schwartz||Travel & Expense, Person Data||608-890-3209|
|Stacy VanWormer||nVision, Purchasing||608-890-2977|
|Beth Vereb||Accounts Payable||608-265-5792|
|Institution||Name & Email Link||Phone|
|UW Colleges||Laurie Griggemail@example.com||608-263-3191|
|UW Eau Claire||Jackie Krieselfirstname.lastname@example.org||715-836-2520|
|UW Extension||Tricia Johnsonemail@example.com||608-262-1979|
|UW Green Bay||Lisa Jackovichfirstname.lastname@example.org||920-465-2968|
|UW La Crosse||Sandy Chapmanemail@example.com||608-785-8599|
|UW Madison||UW Madison SFS Teamfirstname.lastname@example.org|
|UW Milwaukee||Dave Riceemail@example.com||414-229-6652|
|Jim Skorlinski (PO)||firstname.lastname@example.org||414-229-4304|
|Bonnie Gonnering (AP)||email@example.com||414-229-4346|
|UW Oshkosh||Debbie Matullefirstname.lastname@example.org||920-424-3318|
|UW Parkside||Beth Frederickemail@example.com||262-595-2608|
|UW Platteville||Cathy Riedl-Farreyfirstname.lastname@example.org||608-342-1435|
|UW River Falls||Cheryl Schmidtemail@example.com||715-425-4400|
|UW Stevens Point||Terri Changfirstname.lastname@example.org||715-346-4692|
|UW Stout||Kim Schulte-Shobergemail@example.com||715-232-1285|
|UW Superior||Rob Waksdahlfirstname.lastname@example.org||715-394-8017|
|UW System Administration||Ginger Hintzemail@example.com||608-262-6010|
|UW Whitewater||Trisha Barberfirstname.lastname@example.org||262-472-2877|
The University of Wisconsin has formal processes used to ensure that changes to the SFS application are introduced in a controlled and coordinated manner. It is the goal to implement changes with minimal disruption to service and with cost-effective utilization of resources, while providing the most beneficial product for all system users and stakeholders.
Below are documents used by UWSA support staff in initiating changes to SFS.
General Support Maintenance
Support hours for SFS and WISDM are between 7:45am to 4:30pm, Monday through Friday. During these times, questions can be directed to UWSA Problem Solvers.
Off-Hours SFS Availability and Processing Impact
Both SFS and WISDM are generally available for use outside the supported hours, but users should be aware that many processing activities take place overnight and response times may vary significantly. Additionally, depending on the time entered, transactions entered overnight may not be processed in that evening’s batch or available in WISDM the follow day. The timing associated with entering and processing information has significant impacts on the visibility of data in SFS and WISDM.
Weekly SFS Maintenance Window
Please note that Sunday mornings between 5am until noon, Central Time, are reserved for technical system maintenance. If you are unable to access the system during this time, please try again later in the day.
Scheduled SFS Outages and Environment Refreshes
DoIT Outages Page Real-time outage information for SFS and other systems.