UW-Shared Services

Diann joined UW System Administration in 2010 as the Director of Financial Reporting, and shortly thereafter was named to the position of Director of Shared Financial System (SFS) Operations, and then in 2014 moved to the Director of the HRS Service Center. Prior to coming to UW, Diann worked in the private sector for 18+ years in various roles, including leading both operational efforts and large system implementations.

Diann is a Certified Public Accountant and has extensive experience in the support and analysis of business processes. She has led multiple PeopleSoft implementations and upgrades in the areas of human resources and financials, and has had deep involvement in reporting, reconciliation and other applications.

Since 2014, Diann has led the HRS Service Center implementing significant process efficiencies, updating system functionality, while increasing security and internal controls.

Michael joined UW-Shared Services in October, 2019. He’s been involved in many phases of shared services from strategy and design to implementation and ongoing leadership of teams ranging from 20 to 150 people. Michael’s professional experience includes over 10 years implementing and leading shared services teams in various private sector industries: Hospitality, agricultural, manufacturing, oil and gas, and automotive.

In addition, Michael brings strong process knowledge and experience in many business service areas, including financial reporting, accounts payable and receivable, general ledger accounting, travel and entertainment, cost accounting, procurement, payroll and fixed assets. His passion is understanding customer expectations and developing a customer service mentality within his teams, in order to deliver exceptional service.

Michael has a Bachelor of Liberal Studies from the University of Iowa and Master of Business Administration from Marquette University.