UW-Shared Services

Carla has been in the UW System since 2013 when she was named the director of Human Resources of Wisconsin Public Media (comprised of Wisconsin Public Television and Wisconsin Public Radio). In that role, she provided strategic and administrative leadership to the Human Resources department. Following, she became a consultant for UW-Shared Services in 2019 as she implemented the department’s Retirement Readiness documentation and training.

Prior to joining UW-Shared Services, Carla had served as a consultant, director, manager and vice president of Human Resources at various institutions. Carla has excelled in giving strategic guidance to all levels of her organizations in previous positions and has spent more than 20 years enjoying the mission-focused work of public media.

Carla has a Bachelor of Arts degree from UW-Madison and a Master of Social Work from Virginia Commonwealth University. She also has become a certified personal and professional coaching coach through the College of Executive Coaching in Arroyo Grande, California.

Werner comes to UW-Shared Services from UW-Extension where he was the Assistant Vice Chancellor for IT and CIO for the UW Colleges and UW-Extension. Werner has 35+ years of IT experience in both the private and public sectors where he held positions of increasing levels of leadership and responsibility, and managed teams as small as three direct reports to as large as 200 direct and indirect reports. His career has provided him the opportunity to work in multiple industries (telecommunications, law enforcement, banking, health care, consumer foods, retail, public utilities, manufacturing, finance, human resources, higher education, and various state agencies and local governments) and has exposed him to a wide variety of business models and interactions with people.

Werner’s leadership style includes relationship building, listening, challenging the status quo, innovative approaches to technical solutions, staff development, strong communication, customer service, and problem solving, all of which he considers as key components to success.

Werner earned his Bachelor of Business Administration degree from Cardinal Stritch University, Milwaukee and a Professional Certificate in Advanced Management and Leadership from the UW-Madison.

Rhonda is a purchasing management professional with over 20 years of experience. Prior to her current role with UW-Shared Services, Rhonda was Purchasing Director for UW Colleges and UW-Extension, and she has worked at UW-Madison as well.

Rhonda has experience in several areas, including contract management, proposal and bid administration, purchasing card program administration, process improvement and development of operational policies and procedures. Her philosophy is to provide customer-focused services while training and mentoring team members for success.

Dan joined UW-Shared Services as the Implementation Project Manager in March, 2019, transitioning from his previous role with the Project Management Office at the UW Service Center. There, he led projects focused on regulatory compliance, process standardization and efficiency, and security.

As Implementation Project Manager, Dan supports UW-Shared Services through the development and implementation of the Service Development Lifecycle by providing ongoing leadership support and through process and organizational structure development. As Interim Service Evolution Manager, Dan will have responsibility for the Project Management Office as well as the additional focus areas of instructional design and development, continuous process improvement and deployment readiness and logistics.

Dan has worked in several industries – healthcare, pharmaceutical, insurance and higher education – and in many roles, including Project Manager, Enterprise Consultant, Senior Business Analyst, Portfolio Manager and Implementation Project Manager. This experience allows him to bring a wide variety of tools, concepts, processes and methodologies to apply to ongoing work.

Dan has a Bachelor of Science degree from UW-Stevens Point and a Master Certificate in Project Management from the UW-Madison School of Business.

Diann joined UW System Administration in 2010 as the Director of Financial Reporting, and shortly thereafter was named to the position of Director of Shared Financial System (SFS) Operations, and then in 2014 moved to the Director of the HRS Service Center. Prior to coming to UW, Diann worked in the private sector for 18+ years in various roles, including leading both operational efforts and large system implementations.

Diann is a Certified Public Accountant and has extensive experience in the support and analysis of business processes. She has led multiple PeopleSoft implementations and upgrades in the areas of human resources and financials, and has had deep involvement in reporting, reconciliation and other applications.

Since 2014, Diann has led the HRS Service Center implementing significant process efficiencies, updating system functionality, while increasing security and internal controls.

Michael joined UW-Shared Services in October, 2019. He’s been involved in many phases of shared services from strategy and design to implementation and ongoing leadership of teams ranging from 20 to 150 people. Michael’s professional experience includes over 10 years implementing and leading shared services teams in various private sector industries: Hospitality, agricultural, manufacturing, oil and gas, and automotive.

In addition, Michael brings strong process knowledge and experience in many business service areas, including financial reporting, accounts payable and receivable, general ledger accounting, travel and entertainment, cost accounting, procurement, payroll and fixed assets. His passion is understanding customer expectations and developing a customer service mentality within his teams, in order to deliver exceptional service.

Michael has a Bachelor of Liberal Studies from the University of Iowa and Master of Business Administration from Marquette University.