Service Operations provides payroll and benefits support to the universities that make up UW System as well as UW System Administration (UWSA). Service Operations provides services to over 12,000 classified and 26,500 unclassified staff, 26,000 student employees, and 2,800 fellow/scholars and research assistants. The annual payroll for the supported organizations is more than $2 billion. Service Operations, along with the UW-Madison Division of Information Technology (DoIT), provides and manages the Human Resource System (or ‘HRS’), the PeopleSoft-based system for personnel, payroll and benefit data/processes for the UW System.

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