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The University of Wisconsin System The University of Wisconsin System is one of the largest systems of public higher education in the country, educating approximately 165,000 students each year and employing 40,000 faculty and staff statewide.  With 13 universities across 26 campuses and a statewide extension network with offices in every county, the UW System is a tremendous academic, cultural, and economic resource for Wisconsin, the nation, and the world.

The Office of Learning & Information Technology Services (OLITS) is dedicated to supporting the use of technology to enhance the teaching and learning mission of the UW System institutions. OLITS staff have responsibility for systemwide collaboration and enhancement of six major areas of Information Technology: 1) overall systemwide IT planning, 2) technology for teaching and learning, 3) support for major IT infrastructure and administrative systems, 4) wide area networking issues, 5) library automation and collections enhancement, and 6) research and development in emerging technologies. In addition, OLITS develops and supports information technology systems and services that allow UW System Administration staff to perform their responsibilities effectively and efficiently.

POSITION SUMMARY

Designs, implements, and maintains infrastructure and/or moderately complex technical integrations across multiple systems, including in-house systems, acquired commercial, and external such as Cloud hosted. Provides day-to-day maintenance and long-term assistance to ensure subsystems and infrastructure function together and business needs are met.

MAJOR RESPONSIBILITIES

Responsibilities include the following key activities:

  • Integrates, identifies, troubleshoots, monitors, and resolves moderately complex, routine, and varied supported services, systems, network, and application problems according to established processes and procedures
  • Provides cross functional support between Server and Network Administration
  • Serves as a point of contact for internal and external stakeholders, identifies needs, provides solution options, and communicates issue updates and resolutions
  • Participates in the evaluation of new vendor software releases and impact. Documents and communicates system enhancements or changes
  • Assists with the planning and coordination of system resources, upgrades, security, implementations, and integrations
  • Configures, maintains, upgrades, develops, and tests IT systems and services in alignment with industry best practices
  • Runs, maintains, and operates technical systems and infrastructure
  • Plans and directs staff implementation of small to medium technical projects as needed

MINIMUM QUALIFICATIONS

  • 1 or more years of experience configuring and managing network environments
  • 1 or more years of experience configuring and managing server operating systems in a virtual environment
  • Experience working as a member of a technical team providing IT support for an organization

PREFERRED QUALIFICATIONS

  • Bachelor’s degree in Computer Science, Information Technology, or another related field
  • Experience working in multiple areas of infrastructure support (DNS, DHCP, VPN, Firewall, Load Balancer, Linux/Windows system management, VMware, etc.)
  • Experience writing and maintaining scripts for infrastructure automation
  • Experience building and maintaining technology systems in accordance with national and local compliance standards and requirements.
  • Experience developing and documenting technical operating procedures.

CONDITIONS OF EMPLOYMENT

The UW System is required to conduct a criminal background and sexual harassment check for final candidate(s) prior to employment.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment

WORK LOCATION

The office location is 780 Regent St. Madison, WI.  Telecommuting or hybrid work options may be available.

COMPENSATION AND BENEFITS

The Technical Integration Engineer II (official title) is a full-time, salaried, (exempt) academic staff position. Well-qualified candidates can expect a starting annual salary within a range of $65,000 – 85,000 commensurate with the candidate’s education, related experience, and qualifications.

UW System employees receive an excellent benefits package. To learn more about the benefits package, review the UW System Employee Benefits Brochure.

APPLICATION INSTRUCTIONS
To ensure full consideration, please submit application materials as soon as possible. Applicant screening will begin immediately and be ongoing through 11:55 pm, Friday, October 14, 2022. However, applications may be accepted until the position has been filled.

  1. Go to the UWSA Applicant Portal to submit your materials online and select the appropriate applicant portal, either External Applicants or Internal Applicants  and click on the position title that you want to apply for.
  2. Follow the onscreen instructions and be sure to include your salary expectations when asked in our applicant tracking system. In addition, please be sure to upload ALL THREE of the required documents:  resume, cover letter, and references as PDF files. Failing to include any of these documents may disqualify your application.
    1. Your cover letter MUST specifically address how your education and experience relate to the  position and qualifications. Be sure to emphasize the areas outlined under “Minimum Qualifications.”
    2. Your reference page should include the names, addresses, email addresses, and phone numbers for three professional references with at least one being from a current or previous supervisor.
  3. Include a statement of whether you wish to have your application held in confidence or made available to the public upon request. Please note that in the absence of any statement regarding confidentiality, we will assume you do not wish to have your application held in confidence. The UW System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
  4. Submit your application.

The University of Wisconsin System Administration is an affirmative action/equal opportunity employer and actively seeks and encourages applications from women, minorities, and person with disabilities.

Questions may be addressed to: Sarah Wilson, HR Business Partner, sarah.wilson@uwss.wisconsin.edu