Welcome UWSA Employees

This website is designed to provide information on Information Technology topics geared towards UW System Administration Employees. Please visit our Help Desk site if you would like to request a specific service, a new piece of equipment, or help with an existing piece of equipment.


Learn about the technology services that are available to UWSA offices and Employees.

View OIS Services

I Need Help!

Request a service, new equipment, or assistance by visiting the Help Desk site.

Go to the Help Desk Website

New VoIP Phone System

See the schedule for the roll out and answers to some common questions.

Read VoIP Information

News & Updates

  • New Online Training Option for Microsoft Products

    By Tom Tenley on November 10, 2017

    Information Services has obtained a limited number of 1-year subscriptions to NHGO NOW from New Horizons.  NHGO NOW contains short-segment video lessons on Microsoft applications like Excel, Word, Skype for Business, and Office 365. Visit the NHGO NOW page to learn more and to request access.

  • Learn More About VoIP

    By Tom Tenley on September 11, 2017

    The transition to the new VoIP system begins soon.  Visit the Cisco VoIP System page to see the roll out schedule and answers to common questions.

  • E-mail Distribution Group Changes

    By Tom Tenley on August 25, 2017

    All Outlook/Office 365 e-mail distribution groups can now be directly maintained by the group owners except for groups updated by automated OIS processes.  Like the groups that we created to replace the Mailman lists, please visit the Distribution Group Management page on the Help Desk web site to for options to maintain your distribution groups.

  • Introducing Voice over Internet Protocol (VoIP)

    By Tom Tenley on July 12, 2017

    This fall/winter, the phone system used by UW System Administration will be replaced with a Voice over Internet Protocol (VoIP) system.  This is a joint project between UW Colleges and UW-Extension Central Information Technology Services (CITS) and the Office of Information Services (OIS). Some of you may have received information from UW-Madison regarding their VoIP