{"id":51,"date":"2019-04-17T11:23:45","date_gmt":"2019-04-17T16:23:45","guid":{"rendered":"https:\/\/www.wisconsin.edu\/travel\/?page_id=51"},"modified":"2019-10-29T16:05:17","modified_gmt":"2019-10-29T21:05:17","slug":"national-uwsa-big-10-faq","status":"publish","type":"page","link":"https:\/\/www.wisconsin.edu\/travel\/general-travel-and-expense\/ground-transportation\/national-uwsa-big-10-faq\/","title":{"rendered":"National – UWSA\/Big 10 FAQ"},"content":{"rendered":"

\"national-logo\"<\/a><\/p>\n

National Car Rental<\/strong><\/p>\n

FREQUENTLY ASKED QUESTIONS<\/strong><\/p>\n

About the UW System\u2019s Car Rental Program with National Car Rental\u00ae<\/p>\n

\u00a0<\/strong><\/p>\n

What are the differences between Enterprise and National contracts?<\/strong><\/p>\n

Both Enterprise and National are brands owned by Enterprise Holdings. \u00a0The UW System has a contract with both brands with similar pricing and benefits. \u00a0National is the preferred brand at airports and Enterprise is the option for neighborhood and campus community locations.<\/p>\n

This National Car Rental Program FAQ highlights additional information and exclusive benefits with National Car that differ from the Enterprise brand. For\u00a0additional information on pricing and terms, review\u00a0University of Wisconsin Program Summary<\/a>.<\/p>\n

How can National be booked?<\/strong><\/p>\n

Most rentals are required to be\u00a0reserved in Concur Travel or with a Fox World Agent. \u00a0Specialty vehicles must be rented directly from the branch. \u00a0Charge cards are required to guarantee\/hold reservations.\u00a0 Departments must reserve vehicles for non-employees or students traveling for UW sponsored purposes using Concur or Fox agents.<\/p>\n

What is the re-fuel policy with National?<\/strong><\/p>\n

In accordance with University policy and to avoid any additional fuel charges, you must return the vehicle with the same level of fuel received at the time of check-out. <\/strong>National rentals come with a full tank of fuel.<\/strong>\u00a0 If the vehicle is returned and the fuel is not replaced, the branch will add fuel charges to your final bill.<\/p>\n

What happens if I miss paying a toll?<\/strong><\/p>\n

Unpaid tolls will result in a post rental charge from National (or Enterprise) that will include the amount of the toll and an additional convenience fee required to process the transaction on behalf of the tolling authority. To avoid this additional charge, please go to the appropriate state\u2019s website to pay the toll online. Most sites allow seven days to pay before the bill will be sent to the rental agency.<\/p>\n

I’m making reservations for several\u00a0travelers, can I make them all under one name?<\/strong><\/p>\n

No<\/strong>, each reservation must be made in the name of the driver. \u00a0This is required for vehicle responsibility, driver authorization and to ensure that the driver is covered under the contract provided insurances. \u00a0Additional drivers may be added at the rental counter at time of vehicle pick-up.<\/p>\n

What is the Emerald Club?<\/strong><\/p>\n

Emerald Club is the frequent renter program of National Car Rental, providing members with exclusive benefits and privileges to make renting faster and easier, and make your business travel more productive.<\/p>\n

Is there a cost to join the Emerald Club?<\/strong><\/p>\n

No. Membership in The Emerald Club is complimentary for the UW System.<\/p>\n

What are the benefits of membership?<\/strong><\/p>\n

Member benefits include:<\/p>\n