{"id":45,"date":"2025-05-21T19:16:02","date_gmt":"2025-05-21T19:16:02","guid":{"rendered":"https:\/\/www.wisconsin.edu\/shared-services\/?page_id=45"},"modified":"2026-11-10T12:22:17","modified_gmt":"2026-11-10T18:22:17","slug":"voe-employee","status":"publish","type":"page","link":"https:\/\/www.wisconsin.edu\/shared-services\/voe-employee\/","title":{"rendered":"Verification of Employment or Income"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Universities of Wisconsin use <strong>The Work Number\u00ae<\/strong> to provide employment and income verifications for employees.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Work Number is a secure, automated service that allows lenders, property managers, government agencies, and other authorized organizations to verify employment and income information. The service is available <strong>24 hours a day, 7 days a week<\/strong>, making it easier to provide proof of employment or income when applying for credit, financing, housing, or other services.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Need a Verification?<\/strong>\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Most employment and income verifications can be completed through <strong>The Work Number<\/strong>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>UW Employer Code:<\/strong> 18032\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provide the requesting organization with:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Website:<\/strong> <a href=\"https:\/\/theworknumber.com\/\">theworknumber.com<\/a><\/li>\n\n\n\n<li><strong>Phone:<\/strong> <a href=\"tel:18003675690\">1-800-367-5690<\/a>\u00a0<\/li>\n\n\n\n<li><strong>UW Employer Code<\/strong>: 18032<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The requesting organization may also ask for your Social Security Number or other identifying information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Can The Work Number Be Used For?<\/strong>\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Common uses include:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mortgage applications<\/li>\n\n\n\n<li>Vehicle and personal loans<\/li>\n\n\n\n<li>Apartment or housing applications<\/li>\n\n\n\n<li>Employment-related verifications<\/li>\n\n\n\n<li>Some social service agencies may use The Work Number.\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>When to Contact UW-Shared Services Instead<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some verification requests cannot be completed through The Work Number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Submit your request to GetHelpUW if you need:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.wisconsin.edu\/shared-services\/loan-forgiveness\/\" target=\"_blank\" rel=\"noopener\">Public Service Loan Forgiveness<\/a> (follow the link for instructions)\u00a0<\/li>\n\n\n\n<li>Forms from city, county, state, or federal agencies<\/li>\n\n\n\n<li>Child support wage verifications<\/li>\n\n\n\n<li>Verification on official letterhead<\/li>\n\n\n\n<li>Verification requiring dates, job titles, or salary details<\/li>\n\n\n\n<li>Employment records before April 2011<\/li>\n\n\n\n<li>Background investigations<\/li>\n\n\n\n<li>Job descriptions<\/li>\n\n\n\n<li>Retirement service buyback information<\/li>\n\n\n\n<li>Verification of hours worked<\/li>\n\n\n\n<li>Rehire eligibility<\/li>\n\n\n\n<li>Performance reviews or conduct verifications<\/li>\n\n\n\n<li>Employment references<\/li>\n\n\n\n<li>I-9 or employment eligibility verification<\/li>\n\n\n\n<li>Financial Aid Independent Verification<\/li>\n\n\n\n<li>Professional licensure applications<\/li>\n\n\n\n<li>Teaching assignments, courses, or credits<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Problems with Your Information?<\/strong>\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe your information is incorrect you can submit a dispute directly to The Work Number:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Online:<\/strong> Complete the Employee Data Dispute Form.<\/li>\n\n\n\n<li><strong>Phone:<\/strong> Call The Work Number Employee Service Center at <a href=\"tel:18662225880\">1-866-222-5880<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If your information cannot be found, contact UW-Shared Services.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<div class=\"wp-block-uwsa-accordion\">\n<details class=\"wp-block-uwsa-panel\"><summary><strong>What is The Work Number?<\/strong>\u00a0<\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\">The Work Number is an automated employment and income verification service provided by Equifax Workforce Solutions. It allows employees to provide proof of employment or income through a secure online system.\u00a0<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>How does it work?<\/strong>\u00a0<\/summary><div class=\"panel-body\">\n<ul class=\"wp-block-list\">\n<li>UW securely sends employment and income data to The Work Number each business day.<\/li>\n\n\n\n<li>Authorized organizations called verifiers, verify employment or income through The Work Number.\u00a0<\/li>\n\n\n\n<li>Verifiers must be screened and credentialed by Equifax and have a permissible purpose under the Fair Credit Reporting Act (FCRA) to access your information.<\/li>\n\n\n\n<li>Employees provide consent for income verification when applying for a loan or service.<\/li>\n\n\n\n<li>Information is typically available immediately once it has been received and processed by The Work Number.\u00a0<\/li>\n<\/ul>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>Is my information secure?<\/strong>\u00a0<\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\">Yes. Verifiers must be screened and credentialed by Equifax and must have a valid business purpose for accessing information. They must also have a valid, FCRA-compliant permissible purpose for requesting your information. The Work Number uses security measures, including authentication and data encryption, to protect employee information.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>What is a verifier?<\/strong>\u00a0<\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\">A verifier is a lender, property manager, employer, government agency, or other organization authorized to request employment or income information.\u00a0<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>Do verifications take longer through The Work Number?<\/strong>\u00a0<\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\">No. Information is typically available immediately if it is in the system.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>What if I&#8217;m a new employee?<\/strong><\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\">Your information will generally become available after your first payroll has been processed.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are a future hire or rehire, your Total Time with Employer may display as a negative value because your employment has not yet started&nbsp;<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>How far back does the data go?<\/strong><\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\">The Work Number contains UW payroll data back to 2011.\u00a0<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>Why might my Total Pay in The Work Number differ from my W-2?<\/strong><\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\">Your Total Pay may differ from the amount reported on your W-2 because of pre-tax deductions. For more information, see <em>Comparison of the Year-End Earnings Statement to Form W-2<\/em>.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>What if my information is incorrect?<\/strong><\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\">Submit an Employee Data Dispute Form\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Website:<\/strong> <a href=\"https:\/\/theworknumber.com\/\">theworknumber.com<\/a><\/li>\n\n\n\n<li><strong>Phone:<\/strong> <a href=\"tel:18003675690\">1-800-367-5690<\/a>&nbsp;<\/li>\n<\/ul>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>What if my information is not found?<\/strong>\u00a0<\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\">Contact UW-Shared Services.\u00a0<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>How do I review my data in The Work Number?<\/strong><\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\"><strong>Step 1: Go to the Employee Portal<\/strong>\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to: <a href=\"https:\/\/employees.theworknumber.com\" target=\"_blank\" rel=\"noopener\">https:\/\/employees.theworknumber.com<\/a>&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Select <strong>Register<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Note: The Work Number now requires all users, including those who had accounts on the older website, to create a new account through the current portal.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2: Create Your Account<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will be asked to:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Enter your email address.\u00a0<\/li>\n\n\n\n<li>Create a password.\u00a0<\/li>\n\n\n\n<li>Accept the terms and conditions.\u00a0<\/li>\n\n\n\n<li>Verify your email address if prompted.\u00a0\u00a0<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3: Verify Your Identity<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because The Work Number contains employment and income records, you&#8217;ll need to complete an identity verification process. This may include:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name and date of birth<\/li>\n\n\n\n<li>Social Security Number\u00a0<\/li>\n\n\n\n<li>Mobile phone verification<\/li>\n\n\n\n<li>Security questions based on public records or credit bureau data\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4: Access Your Employment Data<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once registration is complete, you&#8217;ll be able to:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View your employment history<\/li>\n\n\n\n<li>View income information reported by participating employers<\/li>\n\n\n\n<li>See who has requested your data within the past 24 months\u00a0<\/li>\n\n\n\n<li>Request a data freeze\u00a0<\/li>\n\n\n\n<li>Initiate a dispute if information appears incorrect\u00a0<\/li>\n\n\n\n<li>Obtain an Employment Data Report (EDR) free of charge\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If Registration Fails<\/strong>\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re unable to complete the online registration:\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call The Work Number Employee Service Center at <a href=\"tel:8662225880\">866-222-5880<\/a>\u00a0<\/li>\n\n\n\n<li>Hours: Monday-Friday, 8:00 a.m. to 8:00 p.m. Eastern Time\u00a0<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-uwsa-panel\"><summary><strong>What is a Salary Key? When and how should it be used?<\/strong><\/summary><div class=\"panel-body\">\n<p class=\"wp-block-paragraph\">A Salary Key is a temporary authorization code available in The Work Number that can be used to control access to your income information.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To create a Salary Key:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login or create an account at <a href=\"https:\/\/employees.theworknumber.com\/\">The Work Number<\/a><\/li>\n\n\n\n<li>Navigate to <strong>Salary Key<\/strong> or <strong>Provide Proof of Income<\/strong>.\u00a0\u00a0<\/li>\n\n\n\n<li>Select <strong>Create a New Salary Key<\/strong>.\u00a0\u00a0<\/li>\n\n\n\n<li>The system will generate a unique Salary Key.\u00a0\u00a0<\/li>\n\n\n\n<li>Provide the Salary Key to the organization requesting income verification.\u00a0\u00a0<\/li>\n\n\n\n<li>Keep a record of the Salary Key for your reference.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Salary Keys:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Are single-use codes<\/li>\n\n\n\n<li>Must be created for each income verification request\u00a0<\/li>\n\n\n\n<li>Expire after use\u00a0<\/li>\n\n\n\n<li>Are limited to three active Salary Keys at a time\u00a0<\/li>\n<\/ul>\n<\/div><\/details>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Universities of Wisconsin use The Work Number\u00ae to provide employment and income verifications for employees.\u00a0 The Work Number is a secure, automated service that allows lenders, property managers, government [&hellip;]<\/p>\n","protected":false},"author":3630,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.wisconsin.edu\/shared-services\/wp-json\/wp\/v2\/pages\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wisconsin.edu\/shared-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wisconsin.edu\/shared-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wisconsin.edu\/shared-services\/wp-json\/wp\/v2\/users\/3630"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wisconsin.edu\/shared-services\/wp-json\/wp\/v2\/comments?post=45"}],"version-history":[{"count":10,"href":"https:\/\/www.wisconsin.edu\/shared-services\/wp-json\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":4314,"href":"https:\/\/www.wisconsin.edu\/shared-services\/wp-json\/wp\/v2\/pages\/45\/revisions\/4314"}],"wp:attachment":[{"href":"https:\/\/www.wisconsin.edu\/shared-services\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}