{"id":19,"date":"2020-02-04T14:25:38","date_gmt":"2020-02-04T20:25:38","guid":{"rendered":"http:\/\/www.wisconsin.edu\/ohrwd\/well-being\/?page_id=19"},"modified":"2026-03-31T10:12:29","modified_gmt":"2026-03-31T15:12:29","slug":"eap","status":"publish","type":"page","link":"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/eap\/","title":{"rendered":"Employee Assistance Program"},"content":{"rendered":"\n\t\t\t\t\t<div id=\"cfct-build-19\" class=\"cfct-build grid\">\n\t\t\t\t\t\t<div class=\"row\"><div class=\"col-md-3 cfct-block\">\n\t\t\t<div class=\"cfct-module cfct-supplemental\">\n\t\t\t\t    <div class=\"cfct-mod-content\">\n    <nav class=\"widget widget_meta\" >\n\n        <div class=\"menu-cfct-module-8bfd03d6a430c16ca0e0d024a84adb6c-container\"><ul id = \"menu-left-side-menu\" class = \"menu nav\"><li id=\"menu-item-174\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-174\"><a href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/eap\/\">Employee Assistance Program<\/a><\/li>\n<li id=\"menu-item-1804\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-1804\"><a href=\"https:\/\/www.wisconsin.edu\/ohrwd\/total-rewards\/events\/flu-vaccine-clinics\/\">Flu Vaccine Clinics<\/a><\/li>\n<li id=\"menu-item-790\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-790\"><a href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/mental-health\/\">Mental Health<\/a><\/li>\n<li id=\"menu-item-173\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-173\"><a href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/well-wisconsin\/\">Well Wisconsin Program<\/a><\/li>\n<li id=\"menu-item-205\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-205\"><a href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/webinars\/\">Webinars<\/a><\/li>\n<li id=\"menu-item-479\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-479\"><a href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/journeys\/\">Well-Being Journeys<\/a><\/li>\n<\/ul><\/div>    <\/nav>\n<\/div>\n\n\t\t\t<\/div><\/div><div class=\"col-md-9 cfct-block\">\n\t\t\t<div class=\"cfct-module uwsa-rich-text\">\n\t\t\t\t<div class=\"cfct-mod-content copy\"><div id=\"toc\" class=\"uwsa-toc callout hidden-print\"><\/div><style>@media (min-width: 768px) {#toc { max-width: 40%} <\/style><script>jQuery(document).ready(function() {\n \t\t\t\t\tgenerateTOC(\"Employee Assistance Program\", \"\", \"div.entry-content\" ,1 ,\"true\", \"toc\");\n \t\t\t\t\t });<\/script>\n<h2><span style=\"float: none;background-color: transparent;font-family: 'Lato',sans-serif;font-size: 30px;font-style: normal;font-variant: normal;font-weight: bold;letter-spacing: normal;line-height: 42px;text-align: left;text-decoration: none;text-indent: 0px;text-transform: none\">Overview<\/span><\/h2>\n<p>The Employee Assistance Program (EAP) provides you<em>* <\/em>and members of your household with <strong>confidential<\/strong> resources to address personal\/work-related concerns, assist with legal\/financial situations or help with work-life balance. Access to EAP services is <strong>employer-paid<\/strong>. You do not need to be enrolled in the State Group Health Insurance Program to use the EAP services.<\/p>\n<p>EAP services are administered by Acentra Health for all institutions except UW-Madison. Contact the EAP for services or access their tools and resources by:<\/p>\n<ul>\n<li>Phone: (833) 539-7285 or (877) 334-0489 (TTY)<\/li>\n<li>Website: <a href=\"https:\/\/sowi.mylifeexpert.com\/\" target=\"_blank\" rel=\"noopener\">sowi.mylifeexpert.com\/<\/a> (use <strong>SOWI<\/strong> as the Company Code to create an account)<\/li>\n<\/ul>\n<p>EAP services are available to you for 12 months following your termination of employment.<\/p>\n<p><em>*Graduate Assistants are not eligible for the EAP. Similar services may be available through your institution&#8217;s student health services.<\/em><\/p>\n<h2><span style=\"float: none;background-color: transparent;font-family: 'Lato',sans-serif;font-size: 30px;font-style: normal;font-variant: normal;font-weight: bold;letter-spacing: normal;line-height: 42px;text-align: left;text-decoration: none;text-indent: 0px;text-transform: none\">Resources<\/span><\/h2>\n<h4>Employee Resources<\/h4>\n<p>Review the below resources to learn how the EAP may be able to assist you with your personal\/work-related concerns, legal\/financial questions or work-life balance.<\/p>\n<ul>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/callingtheeap.pdf\" target=\"_blank\">Calling the EAP: What to Expect<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/eapnewsletteree.pdf\" target=\"_blank\">Employee Newsletter<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n (updated quarterly)<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=XCrGHssm3XI\" target=\"_blank\" rel=\"noopener\">Employee Orientation<\/a> (18 minute recorded version)<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/eapservices.pdf\" target=\"_blank\">All Services Flyer<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/eaplegalandfinancial.pdf\" target=\"_blank\">Legal &amp; Financial Consultation Services Flyer<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/copingaftertragedy.pdf\" target=\"_blank\">Tipsheet: Coping after Tragedy<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/copingwithchange.pdf\" target=\"_blank\">Tipsheet: Coping with Change<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/copingwithdepression.pdf\" target=\"_blank\">Tipsheet: Coping with Depression<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/copingwithstress.pdf\" target=\"_blank\">Tipsheet: Coping with Stress<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/criticalincidenttipsheet.pdf\" target=\"_blank\">Tipsheet: Critical Incident<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/supportelectionyear.pdf\" target=\"_blank\">Tipsheet: Managing Political Discussions<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/grieflosstipsheet.pdf\" target=\"_blank\">Tipsheet: Navigating Grief &amp; Loss<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/overcomingloneliness.pdf\" target=\"_blank\">Tipsheet: Overcoming Loneliness<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/suicideprevention.pdf\" target=\"_blank\">Tipsheet: Suicide Prevention Awareness<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/eapwalletcard.pdf\" target=\"_blank\">Wallet Card<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/eapwebinars.pdf\" target=\"_blank\">Webinar Schedule<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<li><span class=\"doc-icon\"><a class=\"doc-type pdf\" href=\"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/download\/worklife.pdf\" target=\"_blank\">Work-Life Services<span class=\"sr-only\"> pdf<\/span><\/a><\/span>\r\n<\/li>\n<\/ul>\n<h4>MANAGER\/SUPERVISOR Resources<\/h4>\n<p>The EAP also offers resources to assist with work-related concerns, some specifically geared toward <strong>managers and supervisors<\/strong>. To access these resources, follow the steps below.<\/p>\n<ul>\n<li>Website: <a href=\"https:\/\/sowi.mylifeexpert.com\/\" target=\"_blank\" rel=\"noopener\">sowi.mylifeexpert.com\/<\/a>\n<ul>\n<li>Login<\/li>\n<li>In the upper right corner, from the &#8220;Site Features&#8221; dropdown, select &#8220;Your Benefits&#8221;<\/li>\n<li>On the left side, click the &#8220;Documents&#8221; tab<\/li>\n<li>Scroll down to the &#8220;Resources for Managers&#8221; section<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><span style=\"float: none;background-color: transparent;font-family: 'Lato',sans-serif;font-size: 30px;font-style: normal;font-variant: normal;font-weight: bold;letter-spacing: normal;line-height: 42px;text-align: left;text-decoration: none;text-indent: 0px;text-transform: none\">Institution EAP or Well-being Websites<\/span><\/h2>\n<table class=\"table-bordered \" style=\"width: 836px\">\n<tbody>\n<tr style=\"height: 39px\">\n<th style=\"width: 822px;height: 39px\" colspan=\"2\"><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Universities of Wisconsin <\/strong><strong>Institution Websites<\/strong><\/th>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW-Eau Claire<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/www.uwec.edu\/human-resources\/employees\/wellbeing\/\" target=\"_blank\" rel=\"noopener\">www.uwec.edu\/human-resources\/employees\/wellbeing\/<\/a><\/td>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW-Green Bay<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/uwgb.sharepoint.com\/:u:\/r\/sites\/HumanResourcesDepartment\/SitePages\/Employee-Well-Being.aspx?xsdata=MDV8MDJ8bmljay5yb290QHdpc2NvbnNpbi5lZHV8ZmMwMDFlN2IwMzEzNDg1ODkzNmUwOGRlNTg3Mjk4MmN8MThiMWY4NjcyZGYwNDZhMDhhZDMwNWM4NjAwMGMzMDF8MHwwfDYzOTA0NTQ0NjM1NDU5Njg2MXxVbmtub3dufFRXRnBiR1pzYjNkOGV5SkZiWEIwZVUxaGNHa2lPblJ5ZFdVc0lsWWlPaUl3TGpBdU1EQXdNQ0lzSWxBaU9pSlhhVzR6TWlJc0lrRk9Jam9pVFdGcGJDSXNJbGRVSWpveWZRPT18MHx8fA%3d%3d&amp;sdata=MEtqTHExVXVRVHFBTkRZcll3amE4ZVlweTNrbTJlalM1M3IrTXBVMFdFOD0%3d\" target=\"_blank\" rel=\"noopener\">UW-Green Bay Employee Wellbeing<\/a><\/td>\n<\/tr>\n<tr style=\"height: 1px\">\n<td style=\"width: 243.594px;height: 1px\">UW-La Crosse<\/td>\n<td style=\"width: 578.406px;height: 1px\"><a href=\"https:\/\/www.uwlax.edu\/info\/well-being\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.uwlax.edu\/info\/well-being\/<\/a><\/td>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW-Madison**<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/hr.wisc.edu\/employee-assistance-office\/\" target=\"_blank\" rel=\"noopener noreferrer\">hr.wisc.edu\/employee-assistance-office\/<\/a><\/td>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW-Milwaukee<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/uwm.edu\/hr\/eap\/\" target=\"_blank\" rel=\"noopener\">www.uwm.edu\/hr\/eap\/<\/a><\/td>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW Oshkosh<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/uwosh.edu\/hr\/employee-assistance-program\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.uwosh.edu\/hr\/employee-assistance-program\/<\/a><\/td>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW-Parkside<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/www.uwp.edu\/explore\/offices\/humanresources\/benefits.cfm\" target=\"_blank\" rel=\"noopener\">www.uwp.edu\/explore\/offices\/humanresources\/benefits.cfm<\/a><\/td>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW-Platteville<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/uwplatt.sharepoint.com\/sites\/HumanResources\/SitePages\/Benefits.aspx\" target=\"_blank\" rel=\"noopener\">uwplatt.sharepoint.com\/sites\/HumanResources\/SitePages\/Benefits.aspx<\/a><\/td>\n<\/tr>\n<tr style=\"height: 32.2778px\">\n<td style=\"width: 243.594px;height: 32.2778px\">UW-River Falls<\/td>\n<td style=\"width: 578.406px;height: 32.2778px\"><a href=\"https:\/\/employees.uwrf.edu\/human-resources\/miscellaneous-benefits\" target=\"_blank\" rel=\"noopener\">https:\/\/employees.uwrf.edu\/human-resources\/miscellaneous-benefits<\/a><\/td>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW-Stevens Point<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/www3.uwsp.edu\/hr\/Pages\/Employee-Wellness.aspx\" target=\"_blank\" rel=\"noopener\">www3.uwsp.edu\/hr\/Pages\/Employee-Wellness.aspx<\/a><\/td>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW-Stout<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/liveuwstout.sharepoint.com\/sites\/2022\/Human-Resources\/SitePages\/Employee-Assistance-Program.aspx?web=1\" target=\"_blank\" rel=\"noopener noreferrer\">www.uwstout.edu\/hr\/facstaff\/intranet\/Employee-Assistance-Program.cfm<\/a><\/td>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW-Superior<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/sowi.mylifeexpert.com\/\" target=\"_blank\" rel=\"noopener\">sowi.mylifeexpert.com\/<\/a> (use SOWI as the Company Code to create an account)<\/td>\n<\/tr>\n<tr style=\"height: 39px\">\n<td style=\"width: 243.594px;height: 39px\">UW-Whitewater<\/td>\n<td style=\"width: 578.406px;height: 39px\"><a href=\"https:\/\/www.uww.edu\/adminaffairs\/hr\/eap\" target=\"_blank\" rel=\"noopener\">www.uww.edu\/adminaffairs\/hr\/eap<\/a><\/td>\n<\/tr>\n<tr style=\"height: 62px\">\n<td style=\"width: 243.594px;height: 62px\">UW System Administration (includes UW-Extended Campus)<\/td>\n<td style=\"width: 578.406px;height: 62px\"><a href=\"https:\/\/sowi.mylifeexpert.com\/\" target=\"_blank\" rel=\"noopener\">sowi.mylifeexpert.com\/<\/a> (use SOWI as the Company Code to create an account)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em>**UW-Madison uses a different vendor for their EAP services. If you are a UW-Madison employee, click on the link in the chart above for information about EAP services available to you.<\/em><\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"cfct-module uwsa-rich-text\">\n\t\t\t\t<div class=\"cfct-mod-content copy\"><p><span style=\"float: none;background-color: #ffffff;font-family: 'Open Sans','Helvetica Neue',Helvetica,Arial,sans-serif;font-size: 14px;font-style: italic;font-variant: normal;font-weight: 400;letter-spacing: normal;text-align: left;text-decoration: none;text-indent: 0px;text-transform: none\">Every effort has been made to ensure this information is current and correct. Information on this page does not guarantee enrollment, benefits and\/or the ability to make changes to your benefits. <\/span><\/p>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"cfct-module cfct-lastupdate\">\n\t\t\t\t<div class=\"listing-module\"><p><span class=\"item-date\">Updated: 03\/31\/2026<\/span><\/p><\/div>\n\t\t\t<\/div><\/div><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1612,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry","cfct-can-haz-build"],"_links":{"self":[{"href":"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/wp-json\/wp\/v2\/users\/1612"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":25,"href":"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":4063,"href":"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/wp-json\/wp\/v2\/pages\/19\/revisions\/4063"}],"wp:attachment":[{"href":"https:\/\/www.wisconsin.edu\/ohrwd\/well-being\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}