News

  1. Kaltura Extended Maintenance (March 30 - April 30, 2020)

    [Update: 4/9/20] We are not aware of any significant disruptions to the service since this maintenance was started. Users may experience extended delays with uploading files and accessing their recently added media. This is most likely due to periods of high demand on the service. We recommend that you plan ahead and allow additional time for these functions to complete.

    Users may experience intermittent and unexpected issues while Kaltura makes planned changes through April to meet an increase in usage due to COVID-19.

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Maintenance Schedule

D2L may be unavailable during these times:

  • Daily: 1:00 to 4:00 a.m.
  • Thursdays: 5:00 to 7:00 a.m.

Avoid taking quizzes or other activities which may affect your grades during these times.

Technical Support

For assistance with the following, email bizhelp@uwec.edu or call 1-715-836-6020:

  • have trouble accessing a course
  • require any information presented in an alternative format
  • wish to request a reasonable accommodation because of a disability
  • other questions or concerns

Hours of Operation:

7:30 a.m. – 4:30 p.m. Monday-Friday (CST).

After hours, email bizhelp@uwec.edu or leave a message at 1-715-836-6020; someone will respond as soon as possible. Include your name and the name of the course in the message.