News

Blackboard Collaborate: New Version of Collaborate Launcher (Mac)

Blackboard released a new version of the Collaborate Launcher for the Mac (v 1.4). This update is purported to address a Java error experienced by Mac users. The update process is relatively simple, as described in this linked document.

Posted on 17 August 2015 | 2:11 pm

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Technical Support

If you’re experiencing an issue or unscheduled outage:

  • CHECK WITH YOUR PROGRAM’S HELP DESK OR SUPPORT FIRST.
  • Report a problem.
  • Contact the UW-Madison Helpdesk at +1-(608)-264-HELP (4357). Mention that your course is on UW System Administration’s D2L.

Maintenance Schedule

D2L may be unavailable during these times:

  • Daily: 1:00 to 4:00 a.m.
  • Thursdays: 5:00 to 7:00 a.m.

Avoid taking quizzes or other activities which may affect your grades during these times.