News

Learn@UW/D2L - Service Issue (7:03 am - 9:40 am 5/31/16) - RESOLVED

RESOLVED: Some users from all campuses may have experienced errors when attempting to access their courses Tuesday, May 31, between about 7:03 am and 9:40 am. UW Milwaukee users were not affected

Posted on 31 May 2016 | 3:19 pm

Learn@UW/D2L - Service Upgrade for UW System (10pm 6/8 - 10am 6/9)

The Learn@UW/D2L service upgrade for all UW System institutions (excluding UW-Milwaukee) is scheduled from 10 p.m., June 8 to 10 a.m., June 9. During this window, outage pages will be posted and users will not be able to access the service. The upgrade will bring the Desire2Learn application up to version 10.6.0.

Posted on 20 May 2016 | 12:58 pm

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Technical Support

If you’re experiencing an issue or unscheduled outage:

  • CHECK WITH YOUR PROGRAM’S HELP DESK OR SUPPORT FIRST.
  • Report a problem.
  • Contact the UW-Madison Helpdesk at +1-(608)-264-HELP (4357). Mention that your course is on UW System Administration’s D2L.

Maintenance Schedule

D2L may be unavailable during these times:

  • Daily: 1:00 to 4:00 a.m.
  • Thursdays: 5:00 to 7:00 a.m.

Avoid taking quizzes or other activities which may affect your grades during these times.