News

Learn@UW/D2L - Service Issue <em>(Resolved: 11:32 a.m. 7/27/15)</em>

Due to a network outage, multiple UW Madison services, including Learn@UW/D2L, were unreachable between about 10:49am and 11:32am Monday, July 27. Users may have experienced slowness or may have been unable to reach the Learn@UW service. All campuses were affected.

Posted on 27 July 2015 | 5:39 pm

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Consortium/Alliance Users

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Technical Support

If you’re experiencing an issue or unscheduled outage:

  • CHECK WITH YOUR PROGRAM’S HELP DESK OR SUPPORT FIRST.
  • Report a problem.
  • Contact the UW-Madison Helpdesk at +1-(608)-264-HELP (4357). Mention that your course is on UW System Administration’s D2L.

Maintenance Schedule

D2L may be unavailable during these times:

  • Daily: 1:00 to 4:00 a.m.
  • Thursdays: 5:00 to 7:00 a.m.

Avoid taking quizzes or other activities which may affect your grades during these times.