News

  1. Blackboard Collaborate Original: Scheduled Maintenance Event (2am-6am 9/20)

    The vendor, Blackboard, will be performing scheduled maintenance from 2:00 a.m. to 6:00 a.m. on Thursday, September 20, 2018. The planned work may disrupt access to Collaborate Original, though not Ultra, during this timeframe.

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Consortium/Alliance Users

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Technical Support

If you’re experiencing an issue or unscheduled outage:

  • CHECK WITH YOUR PROGRAM’S HELP DESK OR SUPPORT FIRST.
  • Report a problem.
  • Contact the UW-Madison Helpdesk at +1-(608)-264-HELP (4357). Mention that your course is on UW System Administration’s D2L.

Maintenance Schedule

D2L may be unavailable during these times:

  • Daily: 1:00 to 4:00 a.m.
  • Thursdays: 5:00 to 7:00 a.m.

Avoid taking quizzes or other activities which may affect your grades during these times.