Academic Affairs

Complaint Form - University of Wisconsin System

Summary of Program Integrity Rules:   The United States Department of Education has issued regulations titled “Program Integrity Rule” which are intended to address concerns relating to the integrity of programs offered by postsecondary educational institutions and authorized under Title IV of the Higher Education Act (HEA), as amended.  The applicable section of the regulations, 34 CFR Part 600.9, requires the State of Wisconsin to establish a complaint process in order to receive, review and respond to complaints against colleges and universities offering postsecondary education that meet one or more of the following criteria:

  • Complaints that allege a violation of state consumer protection laws that include but are not limited to fraud and false advertising;
  • Complaints that allege a violation of state law or rule relating to the licensure of postsecondary institutions; and/or
  • Complaints relating to the quality of education or other State or accreditation requirements.

Waiver of Institution Review Process:   Upon receipt of a complaint or allegations that has not been reviewed by the institution as required above, the OAA may accept and review the complaint without institutional review upon the OAA’s determination that the nature of the allegation(s) and/or the impact on the system as a whole warrants an immediate review by the OAA through this complaint process. 

Instructions and Filing Process

Any individual who reasonably believes that a violation of one or more of the Program Integrity criteria (above) has occurred may file a written complaint with the University of Wisconsin System Administration in the following manner:

Within one (1) calendar year from the date of the alleged violation or the last recorded date of the affected student's attendance at the affected institution, whichever is later, the individual ("complainant") shall submit a written statement to the University of Wisconsin System Administration - Office of Academic Affairs ("OAA") which summarizes the alleged violation of the institution and/or its representatives. This statement shall include, at minimum, a detailed statement of the nature of the incident(s) in question, any monies owed or balances dues to the institution, names and titles of faculty, staff or students who are involved in the incident(s), documentation of records relating to the complaint and any other documentation that may assist in the OAA's factual determination of the merits of the complaint. The complainant shall also state what, if any, remedy is sought. The complainant shall affirm the truth and accuracy of the complaint. The OAA shall provide the affected institution with a copy of the complaint within 15 business days of its receipt.

Please use this on-line complaint form if possible. If you are not able to use this on-line form, you may download the complaint form as a Word doc and return it, along with any supporting documentation, as an e-mail attachment to the University of Wisconsin System Administration - Office of Academic, Faculty, and Global Programs (AFGP) at afgp@uwsa.edu. If this online complaint form does not display or work properly, please notify us at afgp@uwsa.edu.

Please use the <Tab> key to move between blanks.
Using <Enter> will submit an incomplete form. Thank you!

To submit a complaint about the UW System or one of its institutions, please select the name of the institution from the drop down menu first. If the institution is not listed or your complaint is of another nature, select "Other."
 
UW System Institution:
Complainant:
  Title:
  First Name:
  Middle Initial:
  Last Name:
  Mailing Address:
  City:
  State:
  Zip:
  Phone:
  Alternate Phone:
  Email:
  Alternate Email:
If you are not the above-named complainant, but are filing on their behalf, please check here and complete the following:
  Title:
  First Name:
  Middle Initial:
  Last Name:
  I can be
contacted at:
Self Description (select one):
Student

If former student, last day of attendance at Institution:

Date grievance or complaint filed at Institution:

Other

Other, not in list, please specify here: 
Other organization to which this Complaint has been submitted, if applicable:
  Organization Name:
  Address:
  Date Submitted:
  Status of Complaint:
  Contact Person:
  Contact Person's
email and/or phone
(if known):
Details of Complaint:
  Include pertinent dates and university officials (administrators, advisors, faculty) that are involved or that you spoke with. See above under "Instructions and Filing Process" for other necessary information. If you have supporting documentation (correspondence, documents, emails, etc.) which will help others to understand the event you describe and substantiate your allegations, please submit it in electronic form as email attachments to the University of Wisconsin System Administration - Office of Academic, Faculty, and Global Programs (AFGP) at: afgp@uwsa.edu. Please include "Complaint" in the subject line and your full name and the date of your online submission in the body of the message.
 
What resolution or outcome are you seeking in filing this complaint?
 
In order for this complaint to be processed, please read and affirm (by clicking the check box) all of the following:
I hereby attest that the above information is true and accurate to the best of my knowledge. I will provide additional information and supporting documentation upon request.
I hereby authorize the UW System and/or any of its representatives, to disclose the information submitted to the campus/campus officials against which the complaint is filed.
I understand that UW System may either:
  1. dismiss the complaint if an investigation determines that the complaint is without merit; or
  2. refer the complaint to another agency, review board, or to the Higher Learning Commission, as appropriate and necessary.
I hereby affirm that I have executed this form (select one):

for the specific purposes I describe.